Job Description
Job Type: Permanent
Location: Wellington, NZ
Help shape the future of Education
We work to shape an education system that delivers equitable and excellent outcomes
Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our students in our education system.
About this role | Mō tēnei tūranga
The Senior Desktop Support Engineer’s role (Wellington Office) is responsible for the Ministry’s SOE Desktop services including deployment of applications and services, packaging applications, desktop security patches, building / updating the standard images for the Ministry’s End User device fleet, together with support for Microsoft 365 suite.
The Senior Desktop Support Engineer will utilise their advanced skill set to manage and administer the Desktop environment. They will take a proactive approach in identifying opportunities to enhance the environment for our customers.
Salary range: $100,296 - $121,490 per annum + 3% kiwi saver. The successful candidate will be appointed at a salary which reflects individual skills and experience.
About you | Mōhou ake
Our team who are passionate about delivering exceptional desktop and application support. We are seeking individuals with experience in a desktop and application fault resolution support role, along with the following skills and experience:
Minimum 5 years’ experience in a Desktop Support role within a large Enterprise Organisation
Significant experience in configuration and management of devices using Intune
Strong experience with Office 365 for a large organisation
A solid understanding of Multi-Factor Authentication technology, M365, Microsoft Teams and Teams Calling.
Certification of end user hardware devices and peripherals
Experienced with Scripting and Policy Management.
Experience in building relationships and partnerships to achieve shared outcomes.
Experience in a complex organisation
The ability and willingness to adhere to the Public Service Standards of Integrity and Conduct
About our group and team | Mātau rōpū ake
The Digital Solution Support team ensures the availability and service support of systems, infrastructure, networks and other processes to support Digital Services to meet customer and stakeholder needs.
Are you ready to make a difference? | Kua rite koe mō tēnei mahi?
If this opportunity interests you, please submit your cover letter and resume by using the ‘apply' button. In your cover letter we’d like to know about you, your values, or anything else you’d like to share. We’re keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.
For further information, please contact Hamesh Patel, Service Desk Team Manager at [email protected]
Applications close Midnight – Tuesday 3 March 2026
We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know.
Location: Wellington, NZ
Help shape the future of Education
We work to shape an education system that delivers equitable and excellent outcomes
Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our students in our education system.
About this role | Mō tēnei tūranga
The Senior Desktop Support Engineer’s role (Wellington Office) is responsible for the Ministry’s SOE Desktop services including deployment of applications and services, packaging applications, desktop security patches, building / updating the standard images for the Ministry’s End User device fleet, together with support for Microsoft 365 suite.
The Senior Desktop Support Engineer will utilise their advanced skill set to manage and administer the Desktop environment. They will take a proactive approach in identifying opportunities to enhance the environment for our customers.
Salary range: $100,296 - $121,490 per annum + 3% kiwi saver. The successful candidate will be appointed at a salary which reflects individual skills and experience.
About you | Mōhou ake
Our team who are passionate about delivering exceptional desktop and application support. We are seeking individuals with experience in a desktop and application fault resolution support role, along with the following skills and experience:
Minimum 5 years’ experience in a Desktop Support role within a large Enterprise Organisation
Significant experience in configuration and management of devices using Intune
Strong experience with Office 365 for a large organisation
A solid understanding of Multi-Factor Authentication technology, M365, Microsoft Teams and Teams Calling.
Certification of end user hardware devices and peripherals
Experienced with Scripting and Policy Management.
Experience in building relationships and partnerships to achieve shared outcomes.
Experience in a complex organisation
The ability and willingness to adhere to the Public Service Standards of Integrity and Conduct
About our group and team | Mātau rōpū ake
The Digital Solution Support team ensures the availability and service support of systems, infrastructure, networks and other processes to support Digital Services to meet customer and stakeholder needs.
Are you ready to make a difference? | Kua rite koe mō tēnei mahi?
If this opportunity interests you, please submit your cover letter and resume by using the ‘apply' button. In your cover letter we’d like to know about you, your values, or anything else you’d like to share. We’re keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.
For further information, please contact Hamesh Patel, Service Desk Team Manager at [email protected]
Applications close Midnight – Tuesday 3 March 2026
We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Desktop Engineer position is now open for candidates interested in the Education Jobs sector. This role in Wellington offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Education Jobs is a plus.
