Job Description
Job Description:
Job Title- Senior Engineer
Location- Pune
Role Description
The Senior Engineer designs and implements technical solutions and configures applications in different environments in response to business problems. With the partial/ full ownership of Production platforms, Senior Engineer is required to ensure environment stability, expeditious and timely resolution of Production issues, ensuring minimal downtimes and continuity of services. Further the Senior Engineer investigates, proposes and implements various solutions, standardizing where possible, to ensures stability and reliability of the application platforms. The person performing the role may lead delivery of other members of the team and controls their work where applicable.
What we'll offer you
As part of our flexible scheme, here are just some of the benefits that you'll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your key responsibilities
Production Support
• Supports the production platform, carrying out monitoring and remediation of issues and specific maintenance tasks as per the run book procedures.
• Owns the logs that track manual tasks, remediation and system improvement
• Second line of defense for Incident Management – gathering data for investigation and identification of root cause through to resolution
• Defines and creates Run Book entries and knowledge articles based on incidents experienced in the production environment
Application Analysis
• Carries out deep technical analysis of the production to identify performance, stability and resilience enhancements
• Assists in design and creation of NFRs through identification of further requirements
Incident Management
• Prioritizes and diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution.
• Facilitates recovery, following resolution of incidents.
• Documents and closes resolved incidents according to agreed procedures.
Change Management
• Assesses, analyses, develops, documents and implements changes based on requests for change.
• These could be technical and/or functional solutions as provided by Development and/or other Production Engineers ensuring segregation of duties
• Configure the application in response to business and/or technical problems and in accordance with provided requirements and agreed design principles
Problem management
• Investigates problems in systems, processes and services.
• Ensures PIR reporting and Root Cause Analysis
• Assists with the implementation of agreed remedies and preventative measures.
Your skills and experience
• Experienced DevOps resource, with an ability to drive the right level of Site Reliability Engineering / Production engagement and controls within the Change organization.
• Ability to work in a fast-paced environment with competing and alternating priorities with a constant focus on delivery.
• Ability to balance business demands and IT fulfilment in terms of standardization, reducing risk and increasing IT flexibility.
• Experience in IT delivery in a large enterprise working on mission-critical IT systems working in an Agile environment.
• Proven history of working in a delivery model based on agreed Service Level agreements and working to continuously improve the efficiency and quality of service delivered.
• Finance and investment banking experience is a must.
• Strong working / scripting experience in Oracle, Unix Shell Scripting
• Solid understanding of messaging middleware like Solace, MQ, Kafka
• Solid understanding of monitoring systems like ITRS Geneos.
• Strong Knowledge of Control-M and other scheduling tools.
• Strong understanding of Unix, Linux, and Windows
• Understanding of Agile and Safe methodologies (preferred)
How we'll support you
• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
About us and our teams
Please visit our company website for further information:
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, ****** orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
Click to find out more about our diversity and inclusion policy and initiatives
Job Title- Senior Engineer
Location- Pune
Role Description
The Senior Engineer designs and implements technical solutions and configures applications in different environments in response to business problems. With the partial/ full ownership of Production platforms, Senior Engineer is required to ensure environment stability, expeditious and timely resolution of Production issues, ensuring minimal downtimes and continuity of services. Further the Senior Engineer investigates, proposes and implements various solutions, standardizing where possible, to ensures stability and reliability of the application platforms. The person performing the role may lead delivery of other members of the team and controls their work where applicable.
What we'll offer you
As part of our flexible scheme, here are just some of the benefits that you'll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your key responsibilities
Production Support
• Supports the production platform, carrying out monitoring and remediation of issues and specific maintenance tasks as per the run book procedures.
• Owns the logs that track manual tasks, remediation and system improvement
• Second line of defense for Incident Management – gathering data for investigation and identification of root cause through to resolution
• Defines and creates Run Book entries and knowledge articles based on incidents experienced in the production environment
Application Analysis
• Carries out deep technical analysis of the production to identify performance, stability and resilience enhancements
• Assists in design and creation of NFRs through identification of further requirements
Incident Management
• Prioritizes and diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution.
• Facilitates recovery, following resolution of incidents.
• Documents and closes resolved incidents according to agreed procedures.
Change Management
• Assesses, analyses, develops, documents and implements changes based on requests for change.
• These could be technical and/or functional solutions as provided by Development and/or other Production Engineers ensuring segregation of duties
• Configure the application in response to business and/or technical problems and in accordance with provided requirements and agreed design principles
Problem management
• Investigates problems in systems, processes and services.
• Ensures PIR reporting and Root Cause Analysis
• Assists with the implementation of agreed remedies and preventative measures.
Your skills and experience
• Experienced DevOps resource, with an ability to drive the right level of Site Reliability Engineering / Production engagement and controls within the Change organization.
• Ability to work in a fast-paced environment with competing and alternating priorities with a constant focus on delivery.
• Ability to balance business demands and IT fulfilment in terms of standardization, reducing risk and increasing IT flexibility.
• Experience in IT delivery in a large enterprise working on mission-critical IT systems working in an Agile environment.
• Proven history of working in a delivery model based on agreed Service Level agreements and working to continuously improve the efficiency and quality of service delivered.
• Finance and investment banking experience is a must.
• Strong working / scripting experience in Oracle, Unix Shell Scripting
• Solid understanding of messaging middleware like Solace, MQ, Kafka
• Solid understanding of monitoring systems like ITRS Geneos.
• Strong Knowledge of Control-M and other scheduling tools.
• Strong understanding of Unix, Linux, and Windows
• Understanding of Agile and Safe methodologies (preferred)
How we'll support you
• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
About us and our teams
Please visit our company website for further information:
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, ****** orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
Click to find out more about our diversity and inclusion policy and initiatives
💡 Quick Summary
Seeking a career-building opportunity? The Senior Engineer position is now open for candidates interested in the Bank Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
