GBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage and our talented team to deliver award-winning location intelligence, identity verification and fraud prevention solutions.

With over 30 years' experience, we bring together a team of over 1,250 dedicated experts with local industry insight from around the world to make it easy for businesses to identify and verify customers and locations, protecting everyone, everywhere from fraud.

Why you should be@GBG

We make the world a safer place
We trust each other and win together
We are local experts in global business
We want you to be yourself
We grow when you grow


The team

APAC ID&F Technology Group

The APAC ID&F Technology Group is responsible for supporting and developing GBG's regional Identity Verification product suites (greenID, GBG Trust: Alert & CloudCheck) and for GBG's Application and Transaction Monitoring Fraud products & platforms (NextGen, Instinct & Predator).

The Role

The Senior Engineering Manager, APAC ID is responsible for ongoing support and development of the GBG identity verification platforms in the APAC region (greenID, GBG Trust: Alert & CloudCheck). Ultimately the incumbent will be responsible for 20 engineers, 3 product owners, 1 architect, and 2 operations personnel.

What You Will Do

Engineering leader for APAC's identity verification businesses (greenID, GBG Trust: Alert & Cloudcheck)
Lead application operations, support, and maintenance activities for greenID and CloudCheck - both systems ‘always on' & cloud-based
Lead new development activities for greenID, GBG Trust: Alert & CloudCheck
People leadership for the team consisting of a technical architect, software engineers/leads, QA engineers, platform engineers/leads, and business analysts/product owners
Provide vision, own architecture, and technical processes aligning with the Agile/Scrum framework
One of three members of the APAC Technology Senior Leadership team
Member of APAC Technology's Extended Leadership team
Member of APAC's Extended Leadership team (1ALT)
Member of GBG's senior global technology ID&F community
Key technical consultant for ID product roadmaps and plans for the region
Champion for continuous improvement activities
Leader for InfoSec, compliance & privacy activities
Occasional customer contact on an as needs basis


Requirements

An experienced technology leader with exposure of identity verification software as a service system(s) or similar
We are looking for someone with experience and demonstrable ability of:
Strategic Guidance: Leading multiple teams through multi-year horizons and navigating organisational/technical ambiguities
Collaborative Influence: Building partnerships beyond direct authority and driving cross-functional initiatives
Strategic Alignment: Setting strategies considering organisational, business, and customer needs
High-Impact Environment: Fostering team belonging, empowerment, and impactful delivery
Results & Direction: Overseeing major initiatives, identifying opportunities, and ensuring alignment with long-term growth and team well-being
Ownership & Delivery: Addressing organisational opportunities and overseeing product/initiative portfolios
Informed Decision Making: Basing decisions on detailed insights, ensuring alignment with broader objectives
Operational Excellence: Defining goals, metrics, and maintaining effective processes while building stakeholder relationships
Stability & Innovation: Offering guidance in uncertainty, championing innovation, and setting bold, aligned team goals
Talent Development & Design: Prioritising personal and team growth, senior hiring, and structure teams for long-term health
Organisational Structure: Focusing on future needs and long-term success while structuring teams strategically
Culture & Collaboration: Enhancing collaboration, addressing cultural issues, and championing GBG's diversity values
Effective Communication: Ensuring clarity, understanding, and alignment in team communications
Technical & Business Alignment: Staying updated on GBG's products, customers, competitors and roadmaps, ensuring alignment with broader technical strategies
Craft & Quality: Reviewing system health and ensuring engineering quality & alignment with overarching technical goals
Fin Ops: FinOps-minded engineering excelling in empowering teams with the knowledge required in optimising cloud costs and resources, blending engineering prowess with financial acumen to drive efficient and cost-effective technological solutions

Behaviours we'd like to see

Benefits

We have a vision to have the best and most engaged team members in the industry. People matter at GBG, they make us who we are. Every team member across all our locations makes a difference, everyone has something to contribute. Maybe you too could make a difference.

As part of our commitment to our team and flexible working approach, we have created a Work When and Where You Want Policy to give our team members choice and empowerment, and to support a balance in work and home life. Please ask your Talent Attraction Specialist for more information on this and our Family Friendly policy if you want to find out more!

Next Steps

If you're interested, please apply! We're looking to hire the best and most engaged people into our business and we'll make an offer once we've found that person.

As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, ****** orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Specialist if you require any reasonable adjustments to the interview process.

To chat with the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to [email protected] and we'll be in touch.

Make life@GBG work for you.