Job Description
I Learn Future is a Learning and Talent Solution. We have collaborated with different organizations and, we are built to create powerful experiences that help clients and applicants to build a better future.
We are hiring skilled and talented people for our clients. This position is well suited to an individual who is willing to gain hands-on experience in a thriving and supportive workplace.
Job Description:
Role: Executive/ Senior Executive (International Voice Process)
Location: Bangalore
Shift Pattern: UK Shift
Salary (CTC): 3.5LPA to 5LPA
Requirements:
• Good command over written and verbal English is mandatory
• Freshers and candidates with prior experience in BPO are eligible to apply (International voice process experience is preferred)
• Candidate should have completed 12th/2nd Puc or Graduates from any streams are eligible to apply
• Should be cooperative with rotational shifts
Responsibilities:
• To be responsible for helping customers save money or suitable packages for their needs for their TV, Telecoms and Broadband packages and supporting them through the switching process.
• Provide timely and courteous response while answering customer queries over the phone.
• Interact professionally during the calls and provide all the necessary information about product specifications and pricing to the fullest satisfaction of the customer
• Make independent decisions within pre-determined spheres of activity/ control and escalate any open customer issues to Assistant Team Leaders/ Line Managers without delay to facilitate meeting of production targets.
• Ensure safe handling of Systems and equipment provided.
• Respond accurately, promptly and effectively to call centre calls and quickly resolve difficulties with angry and frustrated customers in a polite manner.
• Exercise tact, patience and professionalism at all times in responding to customers, regardless of issue or customers demeanour.
• Ensure building up of a good image for the Company by responding positively to every call received.
• Demonstrating understanding of company values through attitude and behaviour and accountable for personal behaviour
Skills:
• Empathy and Adaptability
• Clear communication skills
• Patience
Job Types: Full-time, Regular / Permanent
Salary: ₹350,000.00 - ₹500,000.00 per year
Benefits:
• Provident Fund
Schedule:
• Rotational shift
• UK shift
Ability to commute/relocate:
• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Language:
• English (Required
We are hiring skilled and talented people for our clients. This position is well suited to an individual who is willing to gain hands-on experience in a thriving and supportive workplace.
Job Description:
Role: Executive/ Senior Executive (International Voice Process)
Location: Bangalore
Shift Pattern: UK Shift
Salary (CTC): 3.5LPA to 5LPA
Requirements:
• Good command over written and verbal English is mandatory
• Freshers and candidates with prior experience in BPO are eligible to apply (International voice process experience is preferred)
• Candidate should have completed 12th/2nd Puc or Graduates from any streams are eligible to apply
• Should be cooperative with rotational shifts
Responsibilities:
• To be responsible for helping customers save money or suitable packages for their needs for their TV, Telecoms and Broadband packages and supporting them through the switching process.
• Provide timely and courteous response while answering customer queries over the phone.
• Interact professionally during the calls and provide all the necessary information about product specifications and pricing to the fullest satisfaction of the customer
• Make independent decisions within pre-determined spheres of activity/ control and escalate any open customer issues to Assistant Team Leaders/ Line Managers without delay to facilitate meeting of production targets.
• Ensure safe handling of Systems and equipment provided.
• Respond accurately, promptly and effectively to call centre calls and quickly resolve difficulties with angry and frustrated customers in a polite manner.
• Exercise tact, patience and professionalism at all times in responding to customers, regardless of issue or customers demeanour.
• Ensure building up of a good image for the Company by responding positively to every call received.
• Demonstrating understanding of company values through attitude and behaviour and accountable for personal behaviour
Skills:
• Empathy and Adaptability
• Clear communication skills
• Patience
Job Types: Full-time, Regular / Permanent
Salary: ₹350,000.00 - ₹500,000.00 per year
Benefits:
• Provident Fund
Schedule:
• Rotational shift
• UK shift
Ability to commute/relocate:
• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Language:
• English (Required
💡 Quick Summary
Seeking a career-building opportunity? The Senior Executive position is now open for candidates interested in the MIS Executive sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
