Proactively patiently engage customers and address their queries and problems with the best solutions
Should have excellent interpersonal, written and oral communication skills.
Strategic and creative mindset.
Should be able to facilitate resolutions for customer queries promptly.
Plan, manage design the content.
Focus on customer experience.
Have the ability to drive the conversation and find innovative solutions back with product / knowledge.
Meticulous attention to detail.
Industry type
Recruitment / Staffing
Functional area
Customer Success, Service & Operations
Role
Non Tech Support - Voice / Blended
Role category
Voice / Blended
Employment type
Full Time, Permanent
Education
Any Graduate
Any Postgraduate