Senior Executive |Import |Air|sea |customer service| pricing and operation

💰 ₹21,600 - ₹34,560 (Est.) 📍 Ahmedabad 🕐 7 days ago

Job Description

INTRODUCTION

Its centralized desk - dealing & negotiating rates with overseas agents/shipping lines/local vendors like NVOCC/LCL Consolidators body/transporters/warehouse and provide client specific services from the stage of RFQ till completion/Execution of the shipment.

ROLES & RESPONSIBILITY: -

· Single contact window for rate procurements

· Ensure timely response to all enquiries

· Rate negotiations with Agents, Co-loaders ,CFS and Shipping Lines

· Collaborate & Strategize with sales team to get more business on board

· Agency development, rrelationship with Agents, Co-loaders ,CFS and Shipping Lines

· Follow Customer SOP thoroughly along with DSR

· Acquire a thorough understanding of agents, carriers routes, transit time and their services

· Responsible for the Pricing for both Sea Freight ,Air Freight imports

· Deal immediately with each enquiry from sales team and revert in time with best buying rates to be quoted to sales.

· Ensure that rates/ quotations received from Overseas agent are complete in all aspects in line with the expectations of the customer

· Take Reviews & Feedback on quoted rates – on regular basis. Make necessary changes in strategy – in accordance to client’s feedback

· Regular follow ups with sales team for business and volume projections.

· Understanding the market rates and doing best to fulfil management’s expectation with regard to pricing

· Resolve any issues and problems faced by sales/CS team and deal with complaints to maintain trust and relations with agents

· Play an integral part in generating new business that will turn into long-lasting relationships with agents

· Assist Sales team in winning all RFQs

· REQUIREMENTS FOR KAM: -

· Strong English communication (especially email) and interpersonal skills with aptitude in building relationships with personnel of all organizational level.

· Good Learning skills

· Knowledge of MS Office

· Ability in problem-solving and negotiation

· Minimum Qualification : MBA, BBA, B-COM,BA (strong experienced 3-6 years in freight forwarding industry)

Job Type: Full-time

Salary: ₹18,000.00 - ₹40,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Life insurance
Provident Fund
Schedule:

Day shift
Supplemental pay types:

Yearly bonus
Education:

Bachelor's (Preferred)
Experience:

total work: 3 years (Preferred)
Language:

English (Preferred)
Hiring Insights
Hiring 1 candidate for this role

Job activity
Employer reviewed job 3 days ago

Posted 6 days ago

💡 Quick Summary

Seeking a career-building opportunity? The Senior Executive |Import |Air|sea |customer service| pricing and operation position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.

Sponsored

Job Details

Company Name: Caterpillar Cargo Solutions (India) Pvt. Ltd.

Frequently Asked Questions

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The expected salary for Senior Executive |Import |Air|sea |customer service| pricing and operation in Ahmedabad is ₹21,600 - ₹34,560 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Senior Executive |Import |Air|sea |customer service| pricing and operation is an on-site position based in Ahmedabad. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Senior Executive |Import |Air|sea |customer service| pricing and operation. Previous experience in BPO Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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