Job Description
Senior Executive - Information Technology
Mission:
The mission of the position "Information Technology Senior Executive" is to oversee and manage the organization's information technology infrastructure, ensuring seamless operation of SAAS products and software, maintaining hardware and network devices, implementing security solutions, and providing technical support to ensure the efficient functioning of the laboratory's IT systems.
Key Responsibilities:
Laboratory IT Infrastructure Management:
• Support and maintain the laboratorys IT systems, including laboratory information management systems (LIMS), laboratory automation systems, and related software.
• Configure, monitor, and maintain laboratory equipment that is connected to IT networks, ensuring proper integration and performance.
• Oversee network and hardware systems used in the laboratory, including servers, workstations, and data storage solutions.
• Deploy, configure, and manage various Software-as-a-Service (SAAS) products and software solutions that are essential for the laboratory's operations and data management.
• Perform troubleshooting activities to diagnose and resolve hardware, software, and network issues efficiently, minimizing downtime and disruptions.
• Safeguard the laboratory's sensitive information and data through regular audit activities.
System Integration & Automation:
• Work closely with laboratory teams to integrate IT systems with laboratory instruments and equipment.
• Support the automation of routine laboratory processes, ensuring that systems are effectively capturing data and performing required analyses.
User Support & Training:
• Provide timely and effective technical support to users across the organization, addressing IT-related issues and assisting in software usage, troubleshooting, and problem resolution.
• Develop and deliver training programs to laboratory personnel on the use of IT systems, software applications, and best practices for data management.
Project Support:
• Assist in the planning and implementation of laboratory IT projects, such as new system integrations, software upgrades, and hardware installations.
• Coordinate with vendors for the installation, maintenance, and upgrade of laboratory-related IT equipment and software.
Training & Collaboration:
• Collaborate with team members to share technical knowledge, conduct training sessions to educate staff on best IT practices, and ensure smooth adoption of new technologies.
• Inventory management for Assets-desktops, printers, laptops and barcode printers
• Master data management of LIMS, Website and Mobile Apps
• Day to day IT operations support
• Coordinate with support team/ vendor team for closure of L1 and L2 issues
• Trouble-shooting for LIMS Issues and provide support to LIMS users for LIMS queries
• Support and implement new HLM and Lab implementations.
Documentation & Compliance:
• Maintain detailed records of IT system configurations, network topology, troubleshooting procedures, and change management processes.
• Ensure that all laboratory IT systems and activities comply with relevant industry standards, regulations, and certifications.
Qualifications:
• Bachelor's degree in Information Technology, Computer Science, Laboratory Technology, or a related field.
• 3+ years of experience in managing IT systems within a laboratory environment or related industry.
• Relevant certifications such as LIMS administration, ITIL Foundation, or others related to IT and laboratory systems would be a plus.
• Strong attention to detail and precision in troubleshooting and system management.
• Ability to work under pressure and handle multiple tasks in a fast-paced laboratory setting.
• Proactive, self-starter with a commitment to continuous learning and improvement.
• Ability to maintain a high level of confidentiality and integrity with sensitive data.
Industry type
Medical Services / Hospital (Diagnostics)
Department
IT & Information Security
Role
IT Support - Other
Role category
IT Support
Employment type
Full Time, Permanent
Education
Any Graduate
Create an alert for similar jobs
IT Support - Other, Jaipur
About company
About Company
Established in 1++1, leading in Pathological and Diagnostic solutions.
Committed to incorporating the best infrastructural and technological advancements in the global health sector.
Leader in reputed pathology lab networks with over 100+ collection centers across Rajasthan.
Offers over 1500 different tests in Clinical Pathology & Biochemistry, Hematology, Microbiology & Serology, Histopathology, Radiology, and Molecular Biology.
Emphasizes professionalism and accuracy in tests conducted by a team of experts.
Pioneers in adopting and implementing new and advanced technologies in pathology.
Recognized as a Great Place to Work certified organization.
Core values - Customer First, Accountability, Respect & Trust, and Excellence.
Committed to pushing the boundaries of innovation, continuously enhancing services, and prioritizing patient needs.
Why Work at Dr. B. Lal Clinical Laboratory
Learn: We work with Top quality technology and provide platforms for continuous learning & growth. We invest in providing significant support to the up-gradation of our in-house talent.
Grow: We believe in providing venues for career advancement and fast track growth for the deserving. If you have a desire to grow in your career, you will fit right in.
Excel: We nurture a culture of idea exchange, learning, celebration & fun at work. We ensure that our employees have a thrilling, fulfilling and successful future after joining the team.
Make A Difference: Become a valued ally in our mission to become India's leading healthcare partner and change the world for better, one at a time. We are always looking for people who want to make a difference with their work.
Life at Dr. B. Lal Clinical Laboratory
Our Team
Our greatest strength is our team who strives to fulfill the organization's mission and vision while upholding its values. Each of us contribute so meaningfully to making a difference in the lives of people we serve.
Our Culture
We strive to create an inspiring work environment with open communication where performance and merit is the basis of progress. We at Dr. B. Lal are inspired by our core values and strive to extend this philosophy to our team and their families
Our Values
We are committed to and making strong progress towards delivering exceptional value to our customers. CARE has always been and continues to remain, our guiding purpose which is characterized by Customer First, Accountability, Respect & Trust and Excellence.
Our Expertise
We constantly equip our team of experts with top quality resources and tools to do their best work everyday. We believe in lean, iterative improvements and our success is measured by the value we create for our customers.
Our Commitment
Our mission reiterates our commitment to deliver excellence in healthcare services through self led team
Company Info
Headquarters
6-D,MALVIYA INDUSTRIAL AREA, MALVIYA NAGAR JAIPUR , JAIPUR, Rajasthan, India
Reviews
5.0
Working hours and worked with like family
Anonymous
5.0
Environment of Same as Family
Anonymous
5.0
I enjoy working at dr.b.lal clinical lab. because of its strong commit...Read more
Anonymous
5.0
Appreciable supporting and enriching enviornment at DBCL. Continuous l...Read more
Anonymous
4.0
- learning and development of an individual - if you want to excel in ...Read more
Anonymous
AmbitionBox
View all
Apply
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Mission:
The mission of the position "Information Technology Senior Executive" is to oversee and manage the organization's information technology infrastructure, ensuring seamless operation of SAAS products and software, maintaining hardware and network devices, implementing security solutions, and providing technical support to ensure the efficient functioning of the laboratory's IT systems.
Key Responsibilities:
Laboratory IT Infrastructure Management:
• Support and maintain the laboratorys IT systems, including laboratory information management systems (LIMS), laboratory automation systems, and related software.
• Configure, monitor, and maintain laboratory equipment that is connected to IT networks, ensuring proper integration and performance.
• Oversee network and hardware systems used in the laboratory, including servers, workstations, and data storage solutions.
• Deploy, configure, and manage various Software-as-a-Service (SAAS) products and software solutions that are essential for the laboratory's operations and data management.
• Perform troubleshooting activities to diagnose and resolve hardware, software, and network issues efficiently, minimizing downtime and disruptions.
• Safeguard the laboratory's sensitive information and data through regular audit activities.
System Integration & Automation:
• Work closely with laboratory teams to integrate IT systems with laboratory instruments and equipment.
• Support the automation of routine laboratory processes, ensuring that systems are effectively capturing data and performing required analyses.
User Support & Training:
• Provide timely and effective technical support to users across the organization, addressing IT-related issues and assisting in software usage, troubleshooting, and problem resolution.
• Develop and deliver training programs to laboratory personnel on the use of IT systems, software applications, and best practices for data management.
Project Support:
• Assist in the planning and implementation of laboratory IT projects, such as new system integrations, software upgrades, and hardware installations.
• Coordinate with vendors for the installation, maintenance, and upgrade of laboratory-related IT equipment and software.
Training & Collaboration:
• Collaborate with team members to share technical knowledge, conduct training sessions to educate staff on best IT practices, and ensure smooth adoption of new technologies.
• Inventory management for Assets-desktops, printers, laptops and barcode printers
• Master data management of LIMS, Website and Mobile Apps
• Day to day IT operations support
• Coordinate with support team/ vendor team for closure of L1 and L2 issues
• Trouble-shooting for LIMS Issues and provide support to LIMS users for LIMS queries
• Support and implement new HLM and Lab implementations.
Documentation & Compliance:
• Maintain detailed records of IT system configurations, network topology, troubleshooting procedures, and change management processes.
• Ensure that all laboratory IT systems and activities comply with relevant industry standards, regulations, and certifications.
Qualifications:
• Bachelor's degree in Information Technology, Computer Science, Laboratory Technology, or a related field.
• 3+ years of experience in managing IT systems within a laboratory environment or related industry.
• Relevant certifications such as LIMS administration, ITIL Foundation, or others related to IT and laboratory systems would be a plus.
• Strong attention to detail and precision in troubleshooting and system management.
• Ability to work under pressure and handle multiple tasks in a fast-paced laboratory setting.
• Proactive, self-starter with a commitment to continuous learning and improvement.
• Ability to maintain a high level of confidentiality and integrity with sensitive data.
Industry type
Medical Services / Hospital (Diagnostics)
Department
IT & Information Security
Role
IT Support - Other
Role category
IT Support
Employment type
Full Time, Permanent
Education
Any Graduate
Create an alert for similar jobs
IT Support - Other, Jaipur
About company
About Company
Established in 1++1, leading in Pathological and Diagnostic solutions.
Committed to incorporating the best infrastructural and technological advancements in the global health sector.
Leader in reputed pathology lab networks with over 100+ collection centers across Rajasthan.
Offers over 1500 different tests in Clinical Pathology & Biochemistry, Hematology, Microbiology & Serology, Histopathology, Radiology, and Molecular Biology.
Emphasizes professionalism and accuracy in tests conducted by a team of experts.
Pioneers in adopting and implementing new and advanced technologies in pathology.
Recognized as a Great Place to Work certified organization.
Core values - Customer First, Accountability, Respect & Trust, and Excellence.
Committed to pushing the boundaries of innovation, continuously enhancing services, and prioritizing patient needs.
Why Work at Dr. B. Lal Clinical Laboratory
Learn: We work with Top quality technology and provide platforms for continuous learning & growth. We invest in providing significant support to the up-gradation of our in-house talent.
Grow: We believe in providing venues for career advancement and fast track growth for the deserving. If you have a desire to grow in your career, you will fit right in.
Excel: We nurture a culture of idea exchange, learning, celebration & fun at work. We ensure that our employees have a thrilling, fulfilling and successful future after joining the team.
Make A Difference: Become a valued ally in our mission to become India's leading healthcare partner and change the world for better, one at a time. We are always looking for people who want to make a difference with their work.
Life at Dr. B. Lal Clinical Laboratory
Our Team
Our greatest strength is our team who strives to fulfill the organization's mission and vision while upholding its values. Each of us contribute so meaningfully to making a difference in the lives of people we serve.
Our Culture
We strive to create an inspiring work environment with open communication where performance and merit is the basis of progress. We at Dr. B. Lal are inspired by our core values and strive to extend this philosophy to our team and their families
Our Values
We are committed to and making strong progress towards delivering exceptional value to our customers. CARE has always been and continues to remain, our guiding purpose which is characterized by Customer First, Accountability, Respect & Trust and Excellence.
Our Expertise
We constantly equip our team of experts with top quality resources and tools to do their best work everyday. We believe in lean, iterative improvements and our success is measured by the value we create for our customers.
Our Commitment
Our mission reiterates our commitment to deliver excellence in healthcare services through self led team
Company Info
Headquarters
6-D,MALVIYA INDUSTRIAL AREA, MALVIYA NAGAR JAIPUR , JAIPUR, Rajasthan, India
Reviews
5.0
Working hours and worked with like family
Anonymous
5.0
Environment of Same as Family
Anonymous
5.0
I enjoy working at dr.b.lal clinical lab. because of its strong commit...Read more
Anonymous
5.0
Appreciable supporting and enriching enviornment at DBCL. Continuous l...Read more
Anonymous
4.0
- learning and development of an individual - if you want to excel in ...Read more
Anonymous
AmbitionBox
View all
Apply
Similar jobs
💡 Quick Summary
Seeking a career-building opportunity? The Senior Executive - Information Technology position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
