Job Description
Company Description
Bhanzu is the world’s largest online math learning platform, combining deep pedagogy with advanced technology to empower students to develop sharper thinking, faster problem-solving, and greater confidence in math. Headquartered in India, Bhanzu supports learners across 20+ countries, including the United States, United Kingdom, Middle East, Canada, Australia, and New Zealand. With over 50,000 students already enrolled, Bhanzu is on a mission to impact 1 million learners globally, making world-class education universally accessible. At its core, Bhanzu is driven by a team of educators, innovators, and problem-solvers dedicated to reshaping the way the world learns.
About the role
We’re looking for a proactive and tech-savvy IT-Admin Executive to manage our IT operations in a fast-paced, 24/7 EdTech environment. You’ll ensure smooth IT infrastructure, support our teams, and maintain secure systems to drive business efficiency.
What you'll do:
IT Infrastructure Management
• Manage firewalls (Sophos XGS 300) and endpoint security (Sophos / Cisco-Meraki).
• Administer software applications: Google Workspace, Microsoft 365, Adobe Creative Suite, Slack, and more.
• Track and maintain IT assets using Asset Management tools.
• Ensure timely system upgrades, patches, and security improvements.
User Support & Troubleshooting
• Provide hardware & software support for laptops, iOS/Android devices, and design tablets.
• Conduct software installations, configurations, and subscription management.
• Run IT training sessions and enforce IT usage policies.
Network & Security Administration
• Maintain Wi-Fi, WAN, and leased line connectivity.
• Implement security protocols, access controls, backups, and disaster recovery.
• Audit systems regularly to mitigate risks and vulnerabilities.
System Administration
• Manage email systems, cloud platforms (Google Workspace, Azure, Dropbox), and SaaS subscriptions.
• Oversee Active Directory for user accounts and role-based access.
• Monitor system uptime and apply patches/updates.
IT Policies & Vendor Management
• Draft and enforce IT policies aligned with organizational standards.
• Maintain asset registers, audit reports, and IT declarations.
• Coordinate with vendors for repairs, AMC, and escalations.
What we're looking for
• Bachelor’s in IT, Computer Science, or related field.
• 2–4 years in IT Administration (Start-Up / EdTech experience preferred).
• Hands-on experience with firewalls (Sophos XGS 300), HPE-Aruba APs, and security consoles (Sophos/Cisco-Meraki).
• Strong Windows 10-11 & MacOS expertise; networking protocols knowledge.
• Familiarity with cloud platforms (OneDrive, Dropbox, AWS) and SaaS tools.
• Skilled in IT security, access management, and compliance audits.
• Excellent problem-solving, AI-savvy, and communication skills.
• Ability to multitask and thrive in a fast-paced, high-pressure environment.
Bhanzu is the world’s largest online math learning platform, combining deep pedagogy with advanced technology to empower students to develop sharper thinking, faster problem-solving, and greater confidence in math. Headquartered in India, Bhanzu supports learners across 20+ countries, including the United States, United Kingdom, Middle East, Canada, Australia, and New Zealand. With over 50,000 students already enrolled, Bhanzu is on a mission to impact 1 million learners globally, making world-class education universally accessible. At its core, Bhanzu is driven by a team of educators, innovators, and problem-solvers dedicated to reshaping the way the world learns.
About the role
We’re looking for a proactive and tech-savvy IT-Admin Executive to manage our IT operations in a fast-paced, 24/7 EdTech environment. You’ll ensure smooth IT infrastructure, support our teams, and maintain secure systems to drive business efficiency.
What you'll do:
IT Infrastructure Management
• Manage firewalls (Sophos XGS 300) and endpoint security (Sophos / Cisco-Meraki).
• Administer software applications: Google Workspace, Microsoft 365, Adobe Creative Suite, Slack, and more.
• Track and maintain IT assets using Asset Management tools.
• Ensure timely system upgrades, patches, and security improvements.
User Support & Troubleshooting
• Provide hardware & software support for laptops, iOS/Android devices, and design tablets.
• Conduct software installations, configurations, and subscription management.
• Run IT training sessions and enforce IT usage policies.
Network & Security Administration
• Maintain Wi-Fi, WAN, and leased line connectivity.
• Implement security protocols, access controls, backups, and disaster recovery.
• Audit systems regularly to mitigate risks and vulnerabilities.
System Administration
• Manage email systems, cloud platforms (Google Workspace, Azure, Dropbox), and SaaS subscriptions.
• Oversee Active Directory for user accounts and role-based access.
• Monitor system uptime and apply patches/updates.
IT Policies & Vendor Management
• Draft and enforce IT policies aligned with organizational standards.
• Maintain asset registers, audit reports, and IT declarations.
• Coordinate with vendors for repairs, AMC, and escalations.
What we're looking for
• Bachelor’s in IT, Computer Science, or related field.
• 2–4 years in IT Administration (Start-Up / EdTech experience preferred).
• Hands-on experience with firewalls (Sophos XGS 300), HPE-Aruba APs, and security consoles (Sophos/Cisco-Meraki).
• Strong Windows 10-11 & MacOS expertise; networking protocols knowledge.
• Familiarity with cloud platforms (OneDrive, Dropbox, AWS) and SaaS tools.
• Skilled in IT security, access management, and compliance audits.
• Excellent problem-solving, AI-savvy, and communication skills.
• Ability to multitask and thrive in a fast-paced, high-pressure environment.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Executive IT-Admin (L2-IT Support Engineer) position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.