Job Description:
Liaising with parties involved in any claim on matters of status and eligibility, billing and payment.
Inputting, reviewing and validating the claims data received; evaluating their reliability and effectiveness in line with coverage and appraisal.

Giving administrative support to ensure all queries are correctly logged and updated in line with our processesPerforming basic investigator tasks; gathering and documenting relevant information.
Is able to explain coverage, policy terms and conditions, next steps in process to customers within the specific claims areas supported