• Help clients with designing their shirts basis their tastes and preferences
• Understanding of fabrics and customizations and conveying the same to clients
• Understand customer issues over time and develop solutions to pre-empt customer needs and questions
• Updating system with orders, customer details and communicating with the production team on order fulfilment.
• Provide customer care to customers by email and phone as and when required.
• Liaise with our in-store master tailors to take measurements and fix individual customer issues
• Daily Cash & Bank transactions
• Visual merchandising and store display.