Job Description
Overview:
This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. This role will be located in Raleigh or Charlotte, NC, or Phoenix, AZ.
The Sr First Line Risk Manager - Consumer Products will support the General Bank. This role will be supporting consumer products (card, deposits) and marketing.This is a first line of defense risk professional responsible for support and execution of various risk programs and Business Unit (BU) risk activities in adherence with the Company's Risk Appetite and Corporate Strategy. This role is responsible for engaging with the BU in management of risks and controls across all risk types, facilitating and/or monitoring execution of risk policies, procedures and/or program requirements, providing advisory to effectively manage risks, and serving as an effective communication channel between the Risk Management Department, regulators, and FCB business units. May manage the work of others and acts as a mentor to associates.
Responsibilities:
• Risk Strategic Activities- Works with FRM leader and senior management to create risk management strategies ensuring key risks are appropriately managed and are aligned. Provides BU risk considerations for business/strategic plans. Effectively challenges risk programs outputs, ensuring bank and regulatory alignment.
• Risk Program Implementation - Supports the development, implementation and maintenance of the organizations risk management framework, policies and procedures. Coordinates risk assessments to evaluate and manage key risks across the organization. Manages book of work to identify gaps and assess capacity, ensuring alignment with strategic objectives and prioritization of risk management initiatives. Develops test plans and methodologies for evaluating the effectiveness of control activities, executes control testing procedures in accordance with the established test plan, identifies and supports remediation of control deficiencies. Lead the tracking and resolution of issues across the organization, ensuring timely escalation and remediation. Collaborates with BU and stakeholders to develop action plans and mitigation strategies to address root causes and prevent issue recurrence. Monitor the status and effectiveness of issue remediation efforts, providing regular updates and reports to senior management. Coordinate with other functions (i.e. Compliance, 2LOD) to ensure alignment with broader risk management and governance objectives.
• Regulatory Engagement - Participates in regulatory inquiries, examinations, and audits in collaboration with internal stakeholders. Support regulatory submissions, response and reporting requirements, ensuring accuracy, completeness, and timely submission. Monitor regulatory developments and findings and assess their potential impact on the organization's risk profile and regulatory compliance.
• Risk Governance & Reporting - Develops BU risk reports that provide a comprehensive view of risks impacting the BU. Monitors BU risk and control performance Identifies and summarizes BU Top and Emerging trends and actions to address impacts. Reports key indicators and limits to ensure timely escalation of breaches as required by the Risk Appetite Framework (RAF). Advises BU senior leadership in relevant risk governance meetings utilizing understanding of the BU operations, risks, controls and related laws and regulatory guidance. Provides feedback and collaborates on relevant governance documents to support BU activities and manage risk. Drives the implementation of program policies, standards, and procedures. Ensures timely communication around current and emerging issues and regulatory requirements.
Qualifications:
Bachelor's Degree and 8 years of experience in First Line Risk, Enterprise Risk or Operational Risk
OR
High School Diploma or GED and 12 years of experience in First Line Risk, Enterprise Risk or Operational Risk
Additional Qualifications include:
• First- or second-line experience directly supporting consumer products (card, deposits) and marketing
• Knowledge of risk techniques, practices, and control frameworks
• Knowledge of various banking and government regulatory requirements and processes
• Ability to work effectively with associates, senior management, and various committees
• Knowledge of regulatory guidance pertaining to enterprise risk and operational risk
First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.
Benefits:
Maternity/Paternity Paid Leave, 401K, Paid sick days, Paid Holidays, Retirement / Pension Plans, Flexible Spending Accounts, Medical, Dental and Vision, Prescription Drug Coverage, Professional Development, Vacation/paid time off, Life Insurance, Long Term Disability
Skills:
Banking Regulations, Business Plan, Business Strategy, Capacity Analysis, Communication Skills, Compensation and Benefits, Customer Support/Service, Establish Priorities, Government Regulations, Government Requirements, High School Diploma, Leadership, Management Strategy, Marketing, Mentoring, Monitor Regulations, Policy Implementation, Problem Solving Skills, Product Support, Quality Assurance Methodology, Regulations, Regulatory Compliance, Regulatory Requirements, Regulatory Submissions, Risk, Risk Analysis, Risk Management, Risk Management Framework (RMF), Royal Air Force, Strategic Planning, Support Documentation, Test Plan/Schedule, Testing, Time Management, Trend Analysis
About the Company:
First Citizens Bank
First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. As the largest family-controlled bank in the United States, First Citizens is continuing a unique legacy of strength, stability, and long-term thinking that has spanned generations. Founded in 18+8 and headquartered in Raleigh, N.C., First Citizens also operates a nationwide direct bank and a network over 550 branches in 22 states. Industry specialists bring a depth of expertise that helps businesses and individuals meet their specific goals at every stage of their financial journey. First Citizens Bank brings together personal service and powerful tools to help customers do more with their money – and make more of their future.
Looking for a career with CIT? CIT is now a division of First Citizens Bank.
First Citizens Bank. Forever First®
Company Size:
10,000 employees or more
Industry:
Banking
Founded:
18+8
Website:
https://www.firstcitizens.com
This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. This role will be located in Raleigh or Charlotte, NC, or Phoenix, AZ.
The Sr First Line Risk Manager - Consumer Products will support the General Bank. This role will be supporting consumer products (card, deposits) and marketing.This is a first line of defense risk professional responsible for support and execution of various risk programs and Business Unit (BU) risk activities in adherence with the Company's Risk Appetite and Corporate Strategy. This role is responsible for engaging with the BU in management of risks and controls across all risk types, facilitating and/or monitoring execution of risk policies, procedures and/or program requirements, providing advisory to effectively manage risks, and serving as an effective communication channel between the Risk Management Department, regulators, and FCB business units. May manage the work of others and acts as a mentor to associates.
Responsibilities:
• Risk Strategic Activities- Works with FRM leader and senior management to create risk management strategies ensuring key risks are appropriately managed and are aligned. Provides BU risk considerations for business/strategic plans. Effectively challenges risk programs outputs, ensuring bank and regulatory alignment.
• Risk Program Implementation - Supports the development, implementation and maintenance of the organizations risk management framework, policies and procedures. Coordinates risk assessments to evaluate and manage key risks across the organization. Manages book of work to identify gaps and assess capacity, ensuring alignment with strategic objectives and prioritization of risk management initiatives. Develops test plans and methodologies for evaluating the effectiveness of control activities, executes control testing procedures in accordance with the established test plan, identifies and supports remediation of control deficiencies. Lead the tracking and resolution of issues across the organization, ensuring timely escalation and remediation. Collaborates with BU and stakeholders to develop action plans and mitigation strategies to address root causes and prevent issue recurrence. Monitor the status and effectiveness of issue remediation efforts, providing regular updates and reports to senior management. Coordinate with other functions (i.e. Compliance, 2LOD) to ensure alignment with broader risk management and governance objectives.
• Regulatory Engagement - Participates in regulatory inquiries, examinations, and audits in collaboration with internal stakeholders. Support regulatory submissions, response and reporting requirements, ensuring accuracy, completeness, and timely submission. Monitor regulatory developments and findings and assess their potential impact on the organization's risk profile and regulatory compliance.
• Risk Governance & Reporting - Develops BU risk reports that provide a comprehensive view of risks impacting the BU. Monitors BU risk and control performance Identifies and summarizes BU Top and Emerging trends and actions to address impacts. Reports key indicators and limits to ensure timely escalation of breaches as required by the Risk Appetite Framework (RAF). Advises BU senior leadership in relevant risk governance meetings utilizing understanding of the BU operations, risks, controls and related laws and regulatory guidance. Provides feedback and collaborates on relevant governance documents to support BU activities and manage risk. Drives the implementation of program policies, standards, and procedures. Ensures timely communication around current and emerging issues and regulatory requirements.
Qualifications:
Bachelor's Degree and 8 years of experience in First Line Risk, Enterprise Risk or Operational Risk
OR
High School Diploma or GED and 12 years of experience in First Line Risk, Enterprise Risk or Operational Risk
Additional Qualifications include:
• First- or second-line experience directly supporting consumer products (card, deposits) and marketing
• Knowledge of risk techniques, practices, and control frameworks
• Knowledge of various banking and government regulatory requirements and processes
• Ability to work effectively with associates, senior management, and various committees
• Knowledge of regulatory guidance pertaining to enterprise risk and operational risk
First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.
Benefits:
Maternity/Paternity Paid Leave, 401K, Paid sick days, Paid Holidays, Retirement / Pension Plans, Flexible Spending Accounts, Medical, Dental and Vision, Prescription Drug Coverage, Professional Development, Vacation/paid time off, Life Insurance, Long Term Disability
Skills:
Banking Regulations, Business Plan, Business Strategy, Capacity Analysis, Communication Skills, Compensation and Benefits, Customer Support/Service, Establish Priorities, Government Regulations, Government Requirements, High School Diploma, Leadership, Management Strategy, Marketing, Mentoring, Monitor Regulations, Policy Implementation, Problem Solving Skills, Product Support, Quality Assurance Methodology, Regulations, Regulatory Compliance, Regulatory Requirements, Regulatory Submissions, Risk, Risk Analysis, Risk Management, Risk Management Framework (RMF), Royal Air Force, Strategic Planning, Support Documentation, Test Plan/Schedule, Testing, Time Management, Trend Analysis
About the Company:
First Citizens Bank
First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. As the largest family-controlled bank in the United States, First Citizens is continuing a unique legacy of strength, stability, and long-term thinking that has spanned generations. Founded in 18+8 and headquartered in Raleigh, N.C., First Citizens also operates a nationwide direct bank and a network over 550 branches in 22 states. Industry specialists bring a depth of expertise that helps businesses and individuals meet their specific goals at every stage of their financial journey. First Citizens Bank brings together personal service and powerful tools to help customers do more with their money – and make more of their future.
Looking for a career with CIT? CIT is now a division of First Citizens Bank.
First Citizens Bank. Forever First®
Company Size:
10,000 employees or more
Industry:
Banking
Founded:
18+8
Website:
https://www.firstcitizens.com
💡 Quick Summary
Seeking a career-building opportunity? The Senior First Line Risk Manager | Consumer Products position is now open for candidates interested in the Bank Jobs sector. This role in Wake Forest offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
