Job Description
Strategic Focus
- Support the development and delivery of robust people plans across the business, drawing on experience and insight to drive sustainable and commercial impact
- Input into the design and shaping of development initiatives that build skills, enhance leadership capability, and provide personal development opportunities for all parts of the business.
- Lead and manage HR within the India site to ensure achievement of global operations and global HR departmental goals
- Be a strategic thought partner to business leaders
Operational Management
- Partner with the wider HR team and business leaders in relation to:
Talent and succession management
- The development and maintenance of technical, leadership and professional skills and a capabilities
Employee engagement and culture
Organisational change
- Employee relations and employment regulations
The management of cyclical processes such as goal setting, performance review, remuneration review, talent assessment and development planning
- Take an active role in understanding business issues. Recommend and develop approaches to address those challenges
- Support and advise on ongoing employment policy development and employee relations activities (e.g., disciplinary, grievance, dismissal) including compliance to employment regulation and law
- Support talent and succession planning activities and upskilling across the business, including the delivery of local talent plans
- Work with recruitment teams to drive employer branding initiatives and to enhance the overall talent acquisition process. This will also involve playing a direct role in the sourcing and assessment of suitable candidates for senior and key positions
- Coach leaders on how to drive positive organisational behaviours and embed a high-performance culture across the business, one which drives ongoing performance feedback and builds consistency through robust practices and tools
- Bring the voice of employees to critical organisational decisions
- Provide advice and coaching to local managers on people policies and procedures, employment arrangements and local labour law
- Support managers to resolve employee relations cases (such as disciplinary, grievance, absence, etc.)
- Provide first line support to employees on local employment related queries
- Develop meaningful relationships with key people and influence decisions by using data, reports, and evidence
People Leadership
- This role will have line management responsibility for the HR Advisor and Recruitment Lead.
Governance & Risk
- Partner in the process of Policy formation, implementation and adherence
- Ensure appropriate documentation to safe guard against legal and reputational risk
- Own the transition of India entity out of the Transfer service agreement
- Drive the set up of India office as per local regulatory requirements
Qualification : -
- 15+ years of experience in HR function with majority of it being as HRBP
- Degree-Level Qualification in Human Resources or other related discipline
- Execution and delivery focused - with an approach that emphasises teamwork and collaboration
- Resilient and demonstrates ability to 'stand your own ground'
- Able to influence key decision-makers and to challenge when necessary
- Strong commercial acumen and the ability to manage risk for the business
- Support the development and delivery of robust people plans across the business, drawing on experience and insight to drive sustainable and commercial impact
- Input into the design and shaping of development initiatives that build skills, enhance leadership capability, and provide personal development opportunities for all parts of the business.
- Lead and manage HR within the India site to ensure achievement of global operations and global HR departmental goals
- Be a strategic thought partner to business leaders
Operational Management
- Partner with the wider HR team and business leaders in relation to:
Talent and succession management
- The development and maintenance of technical, leadership and professional skills and a capabilities
Employee engagement and culture
Organisational change
- Employee relations and employment regulations
The management of cyclical processes such as goal setting, performance review, remuneration review, talent assessment and development planning
- Take an active role in understanding business issues. Recommend and develop approaches to address those challenges
- Support and advise on ongoing employment policy development and employee relations activities (e.g., disciplinary, grievance, dismissal) including compliance to employment regulation and law
- Support talent and succession planning activities and upskilling across the business, including the delivery of local talent plans
- Work with recruitment teams to drive employer branding initiatives and to enhance the overall talent acquisition process. This will also involve playing a direct role in the sourcing and assessment of suitable candidates for senior and key positions
- Coach leaders on how to drive positive organisational behaviours and embed a high-performance culture across the business, one which drives ongoing performance feedback and builds consistency through robust practices and tools
- Bring the voice of employees to critical organisational decisions
- Provide advice and coaching to local managers on people policies and procedures, employment arrangements and local labour law
- Support managers to resolve employee relations cases (such as disciplinary, grievance, absence, etc.)
- Provide first line support to employees on local employment related queries
- Develop meaningful relationships with key people and influence decisions by using data, reports, and evidence
People Leadership
- This role will have line management responsibility for the HR Advisor and Recruitment Lead.
Governance & Risk
- Partner in the process of Policy formation, implementation and adherence
- Ensure appropriate documentation to safe guard against legal and reputational risk
- Own the transition of India entity out of the Transfer service agreement
- Drive the set up of India office as per local regulatory requirements
Qualification : -
- 15+ years of experience in HR function with majority of it being as HRBP
- Degree-Level Qualification in Human Resources or other related discipline
- Execution and delivery focused - with an approach that emphasises teamwork and collaboration
- Resilient and demonstrates ability to 'stand your own ground'
- Able to influence key decision-makers and to challenge when necessary
- Strong commercial acumen and the ability to manage risk for the business
💡 Quick Summary
Seeking a career-building opportunity? The Senior HR Business Partner | BPO|KPO position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
