Roles & Responsibilities: The role holder will be acting as a bridge between Business & Development Team / Implementation Partner. Will be responsible to understand the business requirement / business challenges and covert the requirement into user stories / BRDs’ with acceptance criteria, responsible for creating various process flow diagram, data flow diagram showing clear process and result flow. Will be working with Development Team / Implementation Partner to freeze the design/scope of the requirement received from stakeholders, synthesize them with scope and priority, expected behaviour, and test cases. Work with architecture team & get involved in various brainstorming session to discuss the business scope, provide design feedback in terms of employee experience layer, performance and security measures. Help teams with Agile project management and work with project management leads and tech for delivery. Ensure process adherence, testing and timely release of features. Secondary Responsibilities : Documentation quality and speed (Detailed & Exhaustive) Minimal scope creeps and changes post sign-off (# of bugs requiring additional CRs). Number of UAT bugs. Key Success Metrics: Delivery KPIs (Time, Budget, Quality, Documentation) UAT sign offs, Process Documentation