Job Description
Join Sedgwick, where you can be part of something meaningful and impactful. Our team of 33,000 colleagues globally supports individuals facing unexpected challenges every day. We encourage you to advance your career within our nurturing environment, where work-life balance is prioritized and potential is unlimited.
Recognized by Newsweek as America's Greatest Workplaces and certified as a Great Place to Work®, Sedgwick is among the best in the Financial Services & Insurance sector according to Fortune.
PRIMARY PURPOSE OF THE ROLE: As a Senior IT Software Quality Assurance Specialist, you will develop, maintain, test, and debug software tests to ensure they meet defined requirements. Your role includes formulating and defining system scope and objectives and preparing detailed specifications for testing applications.
KEY RESPONSIBILITIES INCLUDE
• Gain familiarity with various aspects of the application, including reports, parameters, claims management, and interfaces with carriers and business partners.
• Analyze user needs and assist in designing tests to confirm that user requirements are met.
• Create and update software test scripts and test plans to ensure systems align with specifications and regulatory requirements.
• Conduct testing for assigned projects and support the programming team in their testing efforts.
• Document new or existing software features clearly and accurately.
• Investigate support staff escalations, making necessary adjustments to data and software tests.
• Contribute to the professional development of fellow quality assurance analysts.
• Adhere to established standards and guidelines for test design and development.
• Stay up-to-date with the latest quality assurance tools and technological advancements.
• Provide exceptional service to our clients consistently.
QUALIFICATIONS
A Bachelor's degree in Information Systems or Computer Science is preferred. You should have at least six (6) years of relevant experience or an equivalent combination of education and experience, including three (3) years in testing or business analysis. Familiarity with user requirements interpretation and business application test development is highly valued.
WORK ENVIRONMENT
We are committed to providing reasonable accommodations when appropriate.
Mental: Strong judgment and troubleshooting skills, ability to handle multiple priorities and meet deadlines, as well as effective stress management.
Physical: Keyboarding skills and occasional travel may be required.
Auditory/Visual: Hearing, vision, and verbal communication capabilities are necessary.
This job description aims to outline the general nature and level of work expected. It is not exhaustive and may evolve as needed.
Sedgwick is an Equal Opportunity Employer and maintains a Drug-Free Workplace. If you're enthusiastic about this opportunity but your experience doesn't match every requirement, please apply anyway! Sedgwick values diversity, equity, and inclusion and understands that each person's skills and experiences contribute to our success.
Sedgwick is a leading partner in risk and claims administration, helping clients navigate the unexpected. Our expertise, paired with cutting-edge AI technology, sets the industry standard in claims administration, benefits management, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, we provide unparalleled perspectives and solutions to tackle the complexities of risk management.
Recognized by Newsweek as America's Greatest Workplaces and certified as a Great Place to Work®, Sedgwick is among the best in the Financial Services & Insurance sector according to Fortune.
PRIMARY PURPOSE OF THE ROLE: As a Senior IT Software Quality Assurance Specialist, you will develop, maintain, test, and debug software tests to ensure they meet defined requirements. Your role includes formulating and defining system scope and objectives and preparing detailed specifications for testing applications.
KEY RESPONSIBILITIES INCLUDE
• Gain familiarity with various aspects of the application, including reports, parameters, claims management, and interfaces with carriers and business partners.
• Analyze user needs and assist in designing tests to confirm that user requirements are met.
• Create and update software test scripts and test plans to ensure systems align with specifications and regulatory requirements.
• Conduct testing for assigned projects and support the programming team in their testing efforts.
• Document new or existing software features clearly and accurately.
• Investigate support staff escalations, making necessary adjustments to data and software tests.
• Contribute to the professional development of fellow quality assurance analysts.
• Adhere to established standards and guidelines for test design and development.
• Stay up-to-date with the latest quality assurance tools and technological advancements.
• Provide exceptional service to our clients consistently.
QUALIFICATIONS
A Bachelor's degree in Information Systems or Computer Science is preferred. You should have at least six (6) years of relevant experience or an equivalent combination of education and experience, including three (3) years in testing or business analysis. Familiarity with user requirements interpretation and business application test development is highly valued.
WORK ENVIRONMENT
We are committed to providing reasonable accommodations when appropriate.
Mental: Strong judgment and troubleshooting skills, ability to handle multiple priorities and meet deadlines, as well as effective stress management.
Physical: Keyboarding skills and occasional travel may be required.
Auditory/Visual: Hearing, vision, and verbal communication capabilities are necessary.
This job description aims to outline the general nature and level of work expected. It is not exhaustive and may evolve as needed.
Sedgwick is an Equal Opportunity Employer and maintains a Drug-Free Workplace. If you're enthusiastic about this opportunity but your experience doesn't match every requirement, please apply anyway! Sedgwick values diversity, equity, and inclusion and understands that each person's skills and experiences contribute to our success.
Sedgwick is a leading partner in risk and claims administration, helping clients navigate the unexpected. Our expertise, paired with cutting-edge AI technology, sets the industry standard in claims administration, benefits management, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, we provide unparalleled perspectives and solutions to tackle the complexities of risk management.
💡 Quick Summary
Seeking a career-building opportunity? The Senior IT Software Quality Assurance Specialist position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.