Senior Loan Accountant - Irving, Texas
Full job description
Reprise Financial is on a mission to simplify the financial journey for our customers, making personal loans accessible and transparent. We leverage technology and a customer-first approach to provide fast, reliable personal loans of up to $25,000, ensuring our clients receive the support they need without hidden fees or complex terms. Our commitment to integrity and clarity allows us to foster trust and empower individuals to take control of their finances.
At Reprise Financial, we foster a workplace built on innovation, collaboration, and kindness. Our mission to simplify the financial journey for our customers inspires us to exceed expectations and make a meaningful impact.
We provide the tools, resources, and support for employees to thrive in a dynamic, customer-focused environment. Transparency, continuous improvement, and open communication drive our culture of trust and excellence, where new ideas are valued, and growth is encouraged.
Join Reprise Financial and be part of a team where your contributions are recognized, and you have the opportunity to innovate, grow, and make a positive difference.
About the role
The Senior Loan Accounting Specialist is responsible for a variety of job functions within the Loan Accounting Department including but not limited to processing monetary and non-monetary transactions, reviewing reports to identify rejects, research and resolve accounts with missing or misapplied payments. This position is responsible for identifying and adhering to best practices to minimize risk and potential losses.
Key Responsibilities
Prepare daily monetary upload transactions through the batch cycle entries while maintaining records, files, and controls.
Responsible for ensuring the timely and accurate processing of account maintenance items such as due date changes, extensions, and modifications.
Research and update accounts according to status, disputes in relation to payments, misapplied payments, unauthorized payments, and overpayments.
Research and update accounts identified through exception reports, queues, and or disputes as it relates to delinquency, status, amount due, due dates, fees, payment allocation and various other conditions.
Manually correct all monetary and non-monetary system rejects.
Resolve discrepancies between batch postings and bank deposits.
Support other areas of the business by meeting departmental SLAs.
Review customer-related refunds to ensure accurate accounting and compliance to policies and procedures.
Communicate effectively with management, providing necessary explanations and recommendations on daily tasks to minimize redundancies, streamline processes, and enhance overall operational efficiency within the department.
Update the system with proper documentation for research, tracking, reconciliation, and repository purposes.
Identify opportunities for process improvement within the Loan Accounting functions.
Assist in implementing Loan Accounting projects.
Promote a cooperative and productive work environment.
Provide support to other departments on an as needed basis.
Skills, Knowledge, and Expertise
5-6 years or more experience in financial services or similar industry
5-6 years system knowledge working within Shaw Retail
Ability to demonstrate strong analytical capabilities
Excellent communication, organizational and problem-solving skills
Basic knowledge of PC applications including Microsoft Office
Advanced operational experience of Microsoft Excel
Experience working on multiple concurrent tasks while meeting rigorous deadlines
Should possess clear and professional verbal communication skills
Extremely strong customer service skills
Ability to work well with all levels of management and personnel within the organization both verbally and written
Ability to maintain confidentiality and professional demeanor while working with internal and external customers
Team player with ability to perform effectively in a fast-paced environment
Location
All Reprise Financial team members in this role must be based at our office. We value in-person collaboration and believe that working together in our dynamic environment fosters strong connections and drives innovation. Our office is located in Irving, TX. If you're local and ready to join us, we look forward to welcoming you!
Compensation
For this role our salary range is $26 to $30 per hour, depending on relevant experience. This role will also be eligible to receive a variable annual bonus based on both company and individual performance.
Benefits That Support Your Success
Stay Healthy & Happy: Comprehensive medical, dental, and vision coverage, contributions to a Health Savings Account (HSA), and access to an Employee Assistance Program (EAP) to support your mental health and overall well-being.
Secure Your Future: Plan ahead with our 401(k) program, featuring a Safe Harbor Match (100% of the first 3% and 50% of the next 2%).
Time That Works for You: Recharge with accrued time off, company holidays, sick time, and 3 floating holidays—perfect for celebrating your birthday, your dog’s birthday, or just a random Tuesday!
Support for Growing Families: Our 12-week Paid Parental Leave ensures you have the time and support to focus on your family during life’s biggest moments.
Competitive Rewards: Market-driven salary and bonus opportunities ensure your hard work is recognized and rewarded.
Tools for Success: Stay connected and productive with a robust tech package designed to help you deliver your best every day.
Our Core Values
Pursue Excellence: We strive for the highest quality, ensuring our tools and services truly aid in our customers’ success.
Make a Meaningful Impact: We focus on delivering outcomes that genuinely improve financial well-being.
Commit to Innovation: Our innovative approach keeps us at the forefront of providing effective financial tools.
Champion the Customer: We prioritize our customers' financial goals, tailoring our tools to meet their unique needs.
Collaborate with Purpose: Our teamwork drives us to develop superior solutions that empower customers.
Lead with Kindness: Respect and empathy are central to our operations, creating a supportive environment for success.
Equal Employment Opportunity Employer
At Reprise Financial, we are dedicated to fostering an inclusive community where every individual is valued. We are an Equal Employment Opportunity employer—ensuring that all qualified applicants and employees receive consideration for employment without regard to age, race, color, religion, national origin, *** (including pregnancy), ****** orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
We believe that diversity strengthens our organization and drives innovation, and we are committed to creating a workplace that reflects the rich variety of our communities.