Job Description
Through strong leadership, you ensure the API capability accelerates delivery, reduces duplication, improves reuse, and provides secure, governed access to data and services. By embedding API-first thinking into BAU and change delivery, you materially improve time-to-market while strengthening platform resilience, operational stability, and regulatory compliance.
You’ll make an impact by:
People Leadership, Capability & Performance
Build, lead, and sustain a high-performing API capability with a strong focus on engagement, accountability, and delivery outcomes.
Establish clear role expectations, performance standards, and development pathways aligned to enterprise capability frameworks.
Actively manage performance, including addressing underperformance and complex people matters with confidence, fairness, and professionalism.
Develop talent through coaching, feedback, succession planning, and targeted capability uplift across internal teams and partners.
Foster a psychologically safe, inclusive environment where people are empowered to challenge, learn, and continuously improve.
API Strategy, Vision & Roadmap
Define and own the enterprise API vision and strategy, aligned to the bank’s technology strategy and enterprise architecture blueprint.
Develop and maintain a clear API roadmap that balances strategic transformation, BAU sustainability, and delivery demand.
Evangelise an API-first approach across the organisation, influencing how systems, data, and integrations are designed and delivered.
Ensure the API strategy enables secure, scalable access to data for digital, workflow, partner, and AI use cases.
Continuously assess industry trends and emerging technologies to evolve the API capability.
Platform Ownership & Architecture Alignment
Own the API platform as an enterprise capability, ensuring consistency, reuse, and alignment to architectural standards.
Partner closely with Enterprise and Solution Architects to deliver against the enterprise integration blueprint.
Establish clear API standards, patterns, and guardrails that enable team autonomy while maintaining safety and consistency.
Ensure APIs support both internal and external consumers, including partners and third-party ecosystems.
Delivery, Planning & Execution
Accountable for planning and delivery across BAU and project-based API initiatives.
Balance demand, capacity, and priority across multiple delivery streams.
Ensure delivery is predictable, transparent, and aligned to agreed outcomes.
Oversee delivery performance, dependency management, and issue resolution.
Ensure operational readiness, performance, and supportability are embedded into delivery from the outset.
Vendor, Partner & Stakeholder Management
Manage delivery partners and vendors, ensuring value for money, capability uplift, and alignment to enterprise direction.
Build strong relationships with internal stakeholders across technology, risk, operations, and the business.
Act as a trusted advisor on API strategy, delivery trade-offs, and capability maturity.
Address customer, partner, and operational concerns related to API performance, reliability, or availability.
Operations, Performance & Risk
Accountable for the ongoing performance, reliability, and security of the API ecosystem.
Ensure APIs meet operational, performance, and availability expectations.
Embed strong risk, security, and compliance practices into API delivery and operations.
Partner with Cyber Security to ensure APIs meet security standards and support secure data access.
Monitor and report on API performance, usage, incidents, and improvement opportunities.
Do things differently with us
To succeed in this role, you will have:
We value diverse leadership pathways. You don’t need to meet every requirement below — strong judgement, leadership capability, and strategic intent matter most.
10+ years’ experience in people leadership, including building, leading, and sustaining technology teams in complex enterprise environments.
Significant experience leading enterprise technology platforms or integration capabilities.
Strong background in APIs, integration platforms, or distributed systems.
Experience working with core banking or highly regulated systems.
Proven people leadership experience, including team development and performance management.
Experience managing vendors and delivery partners.
Demonstrated success driving large-scale technology or operating model transformation.
Strong planning, delivery, and execution discipline in complex environments.
Experience partnering with architecture, digital, data, and security teams.
Why Great Southern Bank?
Whatever your role with us, you’ll be part of a force for good. We’re owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you’ll also enjoy a range of fantastic benefits, some examples include:
Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.
Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week.
Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more!
Imagine working for a bank that truly helps people. You can.
Questions? Please contact our Talent Acquisition team at [email protected]
At Great Southern Bank, we're committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging and are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, and fair and equitable decision making that empowers our people to be at their best every day.
We move with purpose, are curious about what’s next, remain focused on what matters most, and are always ready to find smarter ways to help our customers and communities thrive. Our people bring energy and initiative to a fast-changing environment, making thoughtful decisions that balance doing good for our customers with driving sustainable success for our business. If you enjoy working in a place where priorities evolve, ideas are valued, and every action contributes to something bigger, you’ll feel right at home here at Great Southern Bank.
You’ll make an impact by:
People Leadership, Capability & Performance
Build, lead, and sustain a high-performing API capability with a strong focus on engagement, accountability, and delivery outcomes.
Establish clear role expectations, performance standards, and development pathways aligned to enterprise capability frameworks.
Actively manage performance, including addressing underperformance and complex people matters with confidence, fairness, and professionalism.
Develop talent through coaching, feedback, succession planning, and targeted capability uplift across internal teams and partners.
Foster a psychologically safe, inclusive environment where people are empowered to challenge, learn, and continuously improve.
API Strategy, Vision & Roadmap
Define and own the enterprise API vision and strategy, aligned to the bank’s technology strategy and enterprise architecture blueprint.
Develop and maintain a clear API roadmap that balances strategic transformation, BAU sustainability, and delivery demand.
Evangelise an API-first approach across the organisation, influencing how systems, data, and integrations are designed and delivered.
Ensure the API strategy enables secure, scalable access to data for digital, workflow, partner, and AI use cases.
Continuously assess industry trends and emerging technologies to evolve the API capability.
Platform Ownership & Architecture Alignment
Own the API platform as an enterprise capability, ensuring consistency, reuse, and alignment to architectural standards.
Partner closely with Enterprise and Solution Architects to deliver against the enterprise integration blueprint.
Establish clear API standards, patterns, and guardrails that enable team autonomy while maintaining safety and consistency.
Ensure APIs support both internal and external consumers, including partners and third-party ecosystems.
Delivery, Planning & Execution
Accountable for planning and delivery across BAU and project-based API initiatives.
Balance demand, capacity, and priority across multiple delivery streams.
Ensure delivery is predictable, transparent, and aligned to agreed outcomes.
Oversee delivery performance, dependency management, and issue resolution.
Ensure operational readiness, performance, and supportability are embedded into delivery from the outset.
Vendor, Partner & Stakeholder Management
Manage delivery partners and vendors, ensuring value for money, capability uplift, and alignment to enterprise direction.
Build strong relationships with internal stakeholders across technology, risk, operations, and the business.
Act as a trusted advisor on API strategy, delivery trade-offs, and capability maturity.
Address customer, partner, and operational concerns related to API performance, reliability, or availability.
Operations, Performance & Risk
Accountable for the ongoing performance, reliability, and security of the API ecosystem.
Ensure APIs meet operational, performance, and availability expectations.
Embed strong risk, security, and compliance practices into API delivery and operations.
Partner with Cyber Security to ensure APIs meet security standards and support secure data access.
Monitor and report on API performance, usage, incidents, and improvement opportunities.
Do things differently with us
To succeed in this role, you will have:
We value diverse leadership pathways. You don’t need to meet every requirement below — strong judgement, leadership capability, and strategic intent matter most.
10+ years’ experience in people leadership, including building, leading, and sustaining technology teams in complex enterprise environments.
Significant experience leading enterprise technology platforms or integration capabilities.
Strong background in APIs, integration platforms, or distributed systems.
Experience working with core banking or highly regulated systems.
Proven people leadership experience, including team development and performance management.
Experience managing vendors and delivery partners.
Demonstrated success driving large-scale technology or operating model transformation.
Strong planning, delivery, and execution discipline in complex environments.
Experience partnering with architecture, digital, data, and security teams.
Why Great Southern Bank?
Whatever your role with us, you’ll be part of a force for good. We’re owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you’ll also enjoy a range of fantastic benefits, some examples include:
Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.
Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week.
Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more!
Imagine working for a bank that truly helps people. You can.
Questions? Please contact our Talent Acquisition team at [email protected]
At Great Southern Bank, we're committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging and are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, and fair and equitable decision making that empowers our people to be at their best every day.
We move with purpose, are curious about what’s next, remain focused on what matters most, and are always ready to find smarter ways to help our customers and communities thrive. Our people bring energy and initiative to a fast-changing environment, making thoughtful decisions that balance doing good for our customers with driving sustainable success for our business. If you enjoy working in a place where priorities evolve, ideas are valued, and every action contributes to something bigger, you’ll feel right at home here at Great Southern Bank.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager API position is now open for candidates interested in the Bank Jobs sector. This role in Brisbane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
