Job Description
Sales Director - (GBS, Shared services, BPO)
Antal International • Ahmedabad, Gujarat • via Expertini
4 days ago
Full–time
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Job description
Up to INR 50 LPA
Summary role description:
Hiring for a Sales Director - (GBS, Shared services, BPO) for one of the global consulting providers.
Company description:
Our client is a UK HQ global consulting firm specializes in optimizing business processes and leveraging technology to enhance operational efficiency and workforce productivity. With over a decade of experience, they focus on areas like Global Business Services (GBS) transformation, AI and automation, outsourcing advisory, process mining, change management, and learning and development. Their expertise spans various domains, helping organizations streamline operations, reduce risks, and achieve strategic success. On the growth path they are looking expand the sales team in India to help drive their growth strategy.
Role details:
• Title / Designation: Sales Director - (Shared services/BPO)
• Reporting Manager: CEO/COO
• Location: India – Remote
Role & responsibilities:
• Drive client success within Global Business Services (GBS), Shared Services, and BPO environments, focusing on finance, operations, and HR.
• Identify and pursue opportunities to grow client accounts.
• Develop commercial models fostering long-term partnerships and mutual benefits.
• Address challenges with a solutions-oriented approach.
• Demonstrate structured, strategic thinking and planning capabilities.
• Exhibit strong leadership skills in uncertain and complex environments (VUCA).
• Communicate complex ideas clearly to various stakeholders.
• Build and maintain trust with clients, balancing advocacy for their needs with organizational goals.
• Assist the sales team in identifying up-selling and cross-selling opportunities.
• Conduct market research and competitive analysis to identify new growth opportunities.
• Monitor and achieve sales and revenue targets, tracking progress closely.
• Collaborate with cross-functional teams to improve client satisfaction and service delivery.
Candidate requirements:
• Bachelor’s degree in business administration, Marketing, or a related field.
• 13+ years of experience in account growth and client relationship management in Global Business Services (GBS), Shared Services, and BPO environments, with a focus on finance, operations, and HR.
• Should have experience in selling to Shared services, BPO services to any industry (preferably CPG, Pharma and Food & beverage)
• Successful track record of meeting or exceeding sales targets.
• Strong focus on client satisfaction and retention metrics.
• Proficiency in MS Office and CRM tools such as Salesforce.
• Excellent communication, negotiation, and problem-solving skills.
• Results-oriented, resilient, and collaborative team player.
• Active listening, presentation, and negotiation skills.
Selection process:
• Interview by Managing Director India
• Interview by Sales Leader
• Interview by CEO
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R
Roopal Jain
Senior Manager - Business Development - US Market - BPO/KPO
Roopal Jain • Ahmedabad, Gujarat • via IIM Jobs
14 days ago
Full–time
No Degree Mentioned
Apply on IIM Jobs
Job description
Title: Senior Business Development Manager (US Market)
Exp: 08-12 years
Location: Ahmedabad (Preferred) / Remote
Industry: BPO/KPO
Job Description:
- We are seeking an experienced and dynamic Senior Business Development Manager to spearhead growth initiatives for our BPO and KPO services.
- The ideal candidate will be instrumental in expanding our client base in key markets such as the US, UK, Europe, and Australia, with a primary focus on US and UK markets.
- This role requires a strategic thinker with exceptional networking and communication skills, capable of driving impactful business relationships and securing valuable partnerships.
Key Responsibilities:
- Business Development: Proactively identify, pursue, and secure new business opportunities related to accounting, processing, and digital transformation services for BPO and KPO operations.
- Market Expansion: Focus on developing strong pipelines and partnerships in global markets, particularly in US and UK regions, while exploring opportunities in Europe and Australia.
- Client Acquisition: Leverage industry knowledge and networking abilities to approach potential clients, build relationships, and convert prospects into long-term business partners.
- Networking & Relationship Building: Develop and maintain strong professional relationships with decision-makers across industries, ensuring consistent growth in business opportunities.
- Strategic Planning: Collaborate with internal teams to design and implement strategies that align with client needs and market demands.
- Sales Presentations: Deliver compelling pitches and presentations tailored to client requirements, showcasing the value of our BPO and KPO services.
- Revenue Growth: Meet and exceed business growth and revenue targets through a structured and consistent approach to business development.
Qualifications & Skills:
- Proven experience in business development for BPO and KPO services, particularly in the US market.
- Strong knowledge of accounting, processing, and digital transformation services, with the ability to articulate value propositions effectively.
- Outstanding communication, negotiation, and interpersonal skills to engage with high-level decision-makers.
- Exceptional networking abilities, with an existing network of contacts in key industries being an advantage.
- Demonstrated ability to independently drive business deals from inception to closure.
- A track record of achieving and exceeding revenue and growth targets.
- Flexibility to work across time zones to engage with clients globally.
What We Offer:
- Opportunity to work with a rapidly growing organization in a global environment.
- A dynamic and collaborative work culture, with a focus on growth and innovation.
- Flexibility to work
- If you are a results-driven professional with a passion for business development and a proven ability to deliver in international markets, particularly the US and UK, we invite you to join our team and play a pivotal role in our global success story.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager - Business Development - US Market - BPO/KPO position is now open for candidates interested in the Work from home Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
