Job Description
About us
The Portable Long Service Authority (the Authority) is a self-funded statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Authority plays an important role in allowing workers in the community services, contract cleaning and security industries to build up long service benefits based on time in their industry rather than with a single employer. We foster an inclusive and collaborative culture that celebrates achievements and allows everyone to contribute to our success.
About the role
The Senior Manager, Claims is accountable for setting strategic direction and exercising high-level judgement to ensure the ongoing readiness and performance of the Authority's claims function. Reporting to the Head of Finance, the role owns decision frameworks and operating settings, balancing legislative requirements, fairness, operational realities and risk appetite. You will provide authoritative advice to the Executive and Governing Board and set priorities for timely, defensible decisions. Working with the Manager, Claims, you will translate strategy into consistent,compliant and efficient outcomes. The team is based in Bendigo, and regular travel to the Bendigo office will be required.
Key aspects of the role:
Setting enterprise direction for the claims function and maintaining ongoing readiness
Making time-critical, defensible decisions within statutory and policy frameworks
Shaping policy, governance and risk settings aligned with legislation and public sector values
Advising Executives and the Board on strategy, risk and trade-offs
Providing strategic oversight of major initiatives and technology-enabled change
About you
You are a senior leader who is decisive, strategic and trusted. You operate confidently in complex, high-integrity environments, make sound calls under pressure, and balance legal, operational, financial and stakeholder considerations. You bring:
Executive-level decision-making experience within statutory or regulatory frameworks
Strategic leadership experience setting direction and driving enterprise alignment
Credibility and influence with Executives, Boards and external partners
Leadership through change, building capability and accountability in others
Strong governance, compliance and risk expertise
Resilience and judgement in high-pressure, high-accountability contexts
Why work at the Authority
Keen to be part of an evolving regulator protecting workers entitlements and ensuring all employers are compliant with their obligations
We value work-life balance and offer hybrid working options, including two days of work from home per week
Your well-being is important to us,which is why we offer a free and confidential Employee Assistance Program,as well as other health and well-being initiatives
How to apply
Please click the Apply button on this advertisement. Applications should include a resume and cover letter addressing the key selection criteria.Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.We welcome applicants from a diverse range of backgrounds and experiences,including Aboriginal and Torres Strait Islander peoples,people from culturally and linguistically diverse (CALD) backgrounds, LGBTIQ,people with disability,as diversity and inclusion drives our success.
The Portable Long Service Authority (the Authority) is a self-funded statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Authority plays an important role in allowing workers in the community services, contract cleaning and security industries to build up long service benefits based on time in their industry rather than with a single employer. We foster an inclusive and collaborative culture that celebrates achievements and allows everyone to contribute to our success.
About the role
The Senior Manager, Claims is accountable for setting strategic direction and exercising high-level judgement to ensure the ongoing readiness and performance of the Authority's claims function. Reporting to the Head of Finance, the role owns decision frameworks and operating settings, balancing legislative requirements, fairness, operational realities and risk appetite. You will provide authoritative advice to the Executive and Governing Board and set priorities for timely, defensible decisions. Working with the Manager, Claims, you will translate strategy into consistent,compliant and efficient outcomes. The team is based in Bendigo, and regular travel to the Bendigo office will be required.
Key aspects of the role:
Setting enterprise direction for the claims function and maintaining ongoing readiness
Making time-critical, defensible decisions within statutory and policy frameworks
Shaping policy, governance and risk settings aligned with legislation and public sector values
Advising Executives and the Board on strategy, risk and trade-offs
Providing strategic oversight of major initiatives and technology-enabled change
About you
You are a senior leader who is decisive, strategic and trusted. You operate confidently in complex, high-integrity environments, make sound calls under pressure, and balance legal, operational, financial and stakeholder considerations. You bring:
Executive-level decision-making experience within statutory or regulatory frameworks
Strategic leadership experience setting direction and driving enterprise alignment
Credibility and influence with Executives, Boards and external partners
Leadership through change, building capability and accountability in others
Strong governance, compliance and risk expertise
Resilience and judgement in high-pressure, high-accountability contexts
Why work at the Authority
Keen to be part of an evolving regulator protecting workers entitlements and ensuring all employers are compliant with their obligations
We value work-life balance and offer hybrid working options, including two days of work from home per week
Your well-being is important to us,which is why we offer a free and confidential Employee Assistance Program,as well as other health and well-being initiatives
How to apply
Please click the Apply button on this advertisement. Applications should include a resume and cover letter addressing the key selection criteria.Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.We welcome applicants from a diverse range of backgrounds and experiences,including Aboriginal and Torres Strait Islander peoples,people from culturally and linguistically diverse (CALD) backgrounds, LGBTIQ,people with disability,as diversity and inclusion drives our success.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager, Claims position is now open for candidates interested in the Work from home Jobs sector. This role in Bendigo offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
