Job Description
Job Summary
Job Description
What is the role?
As Senior Manager, Communications in Commercial Banking Operations, you will develop and lead effective communications plans for transformational programs, enterprise, regulatory and change initiatives. You will provide support for our executive communications and enablement activities and you will also collaborate closely with operations, business, and functional partners to deliver tailored messages and actions for Commercial Banking Operations teams.
What will you do?
Develop and execute communications plans for initiatives for cross-platform, Line of Business and CBO initiatives
Review, edit and package communications and presentations for senior leaders and impacted employees that are clear, customized and consumable
Enable capability-build initiatives to ensure future-ready teams
Be a champion of our engagement model and promote communications standards with stakeholders
Measure the effectiveness of communications, track change progress and adoption, and drive improvements in multi-media content and delivery as well as embed and sustain tactics
Support Executive communications and events, as well as Employee Engagement initiatives
What do you need to succeed?
5+ years of related experience in communications and change management
University degree or qualifications in a related field
Strong Social Media experience
Effective collaboration with diverse stakeholders; impact and influence
Ability to prioritize, adapt and work flexibly
Detail-oriented skills with the ability to edit and simplify complex information
Driven self-starter with initiative, good judgment and a continuous improvement mindset
Exemplar of the Leadership Model
Being bilingual is an asset.
Job Skills
Communication Delivery, Decision Making, Internal Corporate Communications, International Communication, Interpersonal Relationships, Knowledge Organization, Multi-Level Communication, Organizational Communications, Strategic Communication Planning, Time Management, Web-Based Communications
Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-04-22
Application Deadline:
2026-05-10
Note: Applications will be accepted until 11:5+ PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Job Description
What is the role?
As Senior Manager, Communications in Commercial Banking Operations, you will develop and lead effective communications plans for transformational programs, enterprise, regulatory and change initiatives. You will provide support for our executive communications and enablement activities and you will also collaborate closely with operations, business, and functional partners to deliver tailored messages and actions for Commercial Banking Operations teams.
What will you do?
Develop and execute communications plans for initiatives for cross-platform, Line of Business and CBO initiatives
Review, edit and package communications and presentations for senior leaders and impacted employees that are clear, customized and consumable
Enable capability-build initiatives to ensure future-ready teams
Be a champion of our engagement model and promote communications standards with stakeholders
Measure the effectiveness of communications, track change progress and adoption, and drive improvements in multi-media content and delivery as well as embed and sustain tactics
Support Executive communications and events, as well as Employee Engagement initiatives
What do you need to succeed?
5+ years of related experience in communications and change management
University degree or qualifications in a related field
Strong Social Media experience
Effective collaboration with diverse stakeholders; impact and influence
Ability to prioritize, adapt and work flexibly
Detail-oriented skills with the ability to edit and simplify complex information
Driven self-starter with initiative, good judgment and a continuous improvement mindset
Exemplar of the Leadership Model
Being bilingual is an asset.
Job Skills
Communication Delivery, Decision Making, Internal Corporate Communications, International Communication, Interpersonal Relationships, Knowledge Organization, Multi-Level Communication, Organizational Communications, Strategic Communication Planning, Time Management, Web-Based Communications
Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-04-22
Application Deadline:
2026-05-10
Note: Applications will be accepted until 11:5+ PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager, Communications position is now open for candidates interested in the Bank Jobs sector. This role in Toronto offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.