Senior Manager - Customer Experience

Join the Everyday Business Banking (EBB) team, supporting a diverse range of business customers from small enterprises to large corporates. The EBB team is responsible for Deposit and Transaction Product and Portfolio Management, Cash Channel Strategy, Merchant Solutions, Business Customer Onboarding, Customer Lifecycle Management, and Business Customer Propositions. You will be part of the Customer Onboarding Crew, focusing on customer onboarding and KYC refresh journey redesign.