Job Description
Work Location:
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Data & Analytics
Pay Details:
$108,800 - $163,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department Overview
The Financial Crime Risk Management (FCRM) group at TD Bank Group (TDBG) is accountable for establishing TDBG's global Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) program to ensure that all TDBG businesses remain compliant with AML/ATF regulatory expectations in all jurisdictions where TDBG operates. This includes setting consistent standards across business segments that may be further tailored to specific business or jurisdictional requirements, conducting annual enterprise-wide AML risk assessments, maintaining the Global AML Policy (including Know Your Customer (KYC) and Enhanced Due Diligence on High-Risk Customers); currency transaction and suspicious transaction monitoring and reporting; screening TDBG customers against regulatory watch lists; a hierarchy of designated AML officer functions; enterprise-wide and specialized AML training of employees, and independent AML testing.
Job Description
The FCRM Data and Model Management team is a key function enabling TD's AML Program, and a first line function in the three-line-of-defense risk management model. The team consists of the following subgroups:
Data Strategy and Management – Focusing on three areas to make complete and accurate data available and readily accessible to all AML capabilities. 1) Define FCRM's data strategy & roadmap to enable AML capabilities at their target state and advance the roadmap via technology and non-technology projects, and operating model/governance/process enhancements. 2) Establish and execute data risk controls including reporting and escalation, adhering to the Bank's data management standards. 3) Drive data issue resolution including reporting and escalation. 4) Deliver data requirements for FCRM projects.
Transaction Monitoring Model Management – Focusing on Transaction Monitoring model performance monitoring, qualitative and quantitative tuning, and model documentation
Customer Risk Rating Model Management – Focusing on Customer Risk Rating model performance monitoring, qualitative and quantitative tuning, and model documentation
We are looking for a Senior Manager – Data Issue Management to join the Data Strategy and Management team, to establish a Data Issue Management practice and oversee & guide day-to-day operation of the practice with all stakeholders involved.
In this role, you will:
Design and implement a Data Issue Management practice (people, process, technology) for FCRM.
Design and implement metrics and dashboards to enable reporting of the state of data issue management & resolution to FCRM's oversight function.
Oversee day-to-day operation of the Data Issue Management practice with stakeholders in FCRM, Data as a Service (DaaS), Technology and Lines of Business, ensuring appropriate priority is assigned to data issues, and high priority data issues are investigated and resolved within the defined SLAs. Drive data issue resolution with stakeholders.
Act as the first point of escalation for risks and issues impacting timely resolution of high priority data issues; Identify and execute risk mitigation and issue resolution activities to return status of high priority data issues to Green.
Detect and escalate risks and issues requiring executive attention and/or intervention to AVP and/or VP in a timely manner; present concise risk/issue description (problem statement), impact statement ("so what") and recommendations to executives for decision making, both orally and in writing.
Own Data Issue Management metrics; Keep AVP of the Data Strategy & Management apprised of state of high priority data issue resolution and month-over-month trend; Identify and implement solutions to return metrics to Green.
Develop and maintain knowledge of data available from upstream sources and data within various AML platforms; and data elements critical to AML capabilities/use cases.
Identify opportunities to streamline and improve the Data Issue Management practice on an ongoing basis.
Keep current on emerging ML/TF trends and regulatory requirement changes, as well as the Bank's data management standards.
Develop technical skills and soft skills required of own team; Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
Job Requirements:
Undergraduate degree; 10+ years of data management focused experience in an AML or Risk Management background
Extensive experience in data analysis; solid understanding of how data is enabling AML capabilities, able to explain "so-what" from AML risk & control perspective
Advanced knowledge of common design of source to consumption data pipeline, leveraging the Bank's data lake
Advanced knowledge of the Three Lines of Defense in a risk management framework
Proven track record in effective stakeholder management that yields results; Excellent at driving multiple stakeholders in the 1st and 2nd lines of defense towards a common goal
Strong and demonstrated storytelling, writing (slides, reports, procedures), and presentation skills
Excellent at prioritizing in an environment where there are constant competing priorities and time-sensitive regulatory requests
Highly organized and diligent individual with the ability to manage multiple workstreams
CAMS certificate is an asset
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than +5,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Data & Analytics
Pay Details:
$108,800 - $163,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department Overview
The Financial Crime Risk Management (FCRM) group at TD Bank Group (TDBG) is accountable for establishing TDBG's global Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) program to ensure that all TDBG businesses remain compliant with AML/ATF regulatory expectations in all jurisdictions where TDBG operates. This includes setting consistent standards across business segments that may be further tailored to specific business or jurisdictional requirements, conducting annual enterprise-wide AML risk assessments, maintaining the Global AML Policy (including Know Your Customer (KYC) and Enhanced Due Diligence on High-Risk Customers); currency transaction and suspicious transaction monitoring and reporting; screening TDBG customers against regulatory watch lists; a hierarchy of designated AML officer functions; enterprise-wide and specialized AML training of employees, and independent AML testing.
Job Description
The FCRM Data and Model Management team is a key function enabling TD's AML Program, and a first line function in the three-line-of-defense risk management model. The team consists of the following subgroups:
Data Strategy and Management – Focusing on three areas to make complete and accurate data available and readily accessible to all AML capabilities. 1) Define FCRM's data strategy & roadmap to enable AML capabilities at their target state and advance the roadmap via technology and non-technology projects, and operating model/governance/process enhancements. 2) Establish and execute data risk controls including reporting and escalation, adhering to the Bank's data management standards. 3) Drive data issue resolution including reporting and escalation. 4) Deliver data requirements for FCRM projects.
Transaction Monitoring Model Management – Focusing on Transaction Monitoring model performance monitoring, qualitative and quantitative tuning, and model documentation
Customer Risk Rating Model Management – Focusing on Customer Risk Rating model performance monitoring, qualitative and quantitative tuning, and model documentation
We are looking for a Senior Manager – Data Issue Management to join the Data Strategy and Management team, to establish a Data Issue Management practice and oversee & guide day-to-day operation of the practice with all stakeholders involved.
In this role, you will:
Design and implement a Data Issue Management practice (people, process, technology) for FCRM.
Design and implement metrics and dashboards to enable reporting of the state of data issue management & resolution to FCRM's oversight function.
Oversee day-to-day operation of the Data Issue Management practice with stakeholders in FCRM, Data as a Service (DaaS), Technology and Lines of Business, ensuring appropriate priority is assigned to data issues, and high priority data issues are investigated and resolved within the defined SLAs. Drive data issue resolution with stakeholders.
Act as the first point of escalation for risks and issues impacting timely resolution of high priority data issues; Identify and execute risk mitigation and issue resolution activities to return status of high priority data issues to Green.
Detect and escalate risks and issues requiring executive attention and/or intervention to AVP and/or VP in a timely manner; present concise risk/issue description (problem statement), impact statement ("so what") and recommendations to executives for decision making, both orally and in writing.
Own Data Issue Management metrics; Keep AVP of the Data Strategy & Management apprised of state of high priority data issue resolution and month-over-month trend; Identify and implement solutions to return metrics to Green.
Develop and maintain knowledge of data available from upstream sources and data within various AML platforms; and data elements critical to AML capabilities/use cases.
Identify opportunities to streamline and improve the Data Issue Management practice on an ongoing basis.
Keep current on emerging ML/TF trends and regulatory requirement changes, as well as the Bank's data management standards.
Develop technical skills and soft skills required of own team; Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
Job Requirements:
Undergraduate degree; 10+ years of data management focused experience in an AML or Risk Management background
Extensive experience in data analysis; solid understanding of how data is enabling AML capabilities, able to explain "so-what" from AML risk & control perspective
Advanced knowledge of common design of source to consumption data pipeline, leveraging the Bank's data lake
Advanced knowledge of the Three Lines of Defense in a risk management framework
Proven track record in effective stakeholder management that yields results; Excellent at driving multiple stakeholders in the 1st and 2nd lines of defense towards a common goal
Strong and demonstrated storytelling, writing (slides, reports, procedures), and presentation skills
Excellent at prioritizing in an environment where there are constant competing priorities and time-sensitive regulatory requests
Highly organized and diligent individual with the ability to manage multiple workstreams
CAMS certificate is an asset
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than +5,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet
💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager, Data Management - Data Issue Management position is now open for candidates interested in the Bank Jobs sector. This role in Toronto offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
