SENIOR MANAGER I| OPERATIONS ANALYST

💰 ₹50,400 - ₹80,640 (Est.) 📍 Chennai

Job Description

Position Summary...

Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.

What you'll do...

About The Team.

Partnering with the top brands in the world, the Creative team at Walmart Connect produces executions that are audience-led, insights-driven, measurable, on-brand, and ultimately lead to a memorable experience for the end-user. We care about the user experience and design creative solutions that will be useful and delightful for them while also delivering against brands’ objectives/KPIs.

The ideal candidate is an enthusiastic and optimistic individual who is passionate about advertising and able to transform creative concepts into thoughtful design work for our advertisers. You will be focused on a specific vertical (i.e., Food, Consumables, Entertainment, etc.) working with various advertisers to produce compelling campaign work. This role is right for you if you are an innovative thinker, have an ability to build and maintain professional relationships, and effective time and project management skills.

What you'll do –
• Strong familiarity with ad serving technologies, platforms and tools with hands on working experience
• Ability to build, attract and manage talent pool of Ad Operations team by providing them a clear vision and act as a leader in guiding the team for success
• Superior operational knowledge & negotiation skills to lead multi-operational functions & principles
• Proven ability to develop innovative solutions for yielding optimal operational productivity & performance
• Proficient analytical and data handling skills along with strong Ops experience
• Minute attention to detail to capture smallest of anomalies in executed tasks
• Exceptional interpersonal skills to collaborate across teams, stakeholders across geographies
• Proven versatility to switch between varying topics and yet handle each theme with balancing moderation
• Lead & motivate team, develop long-term operational strategies & handle rapidly shifting business demands

What you'll bring:

Work closely with internal teams to guarantee client satisfaction on both programmatic and direct campaigns
• Manage day-to-day trafficking of ad campaigns across the company's owned and operated properties as well as any external distribution platforms
• Manage the delivery and optimization of ad campaigns to ensure they fulfil accurately
• Create daily delivery report analysis for general over-delivery, under delivery and pacing reporting mechanisms
• Overseeing workload/performance within the team, assigning projects, and career growth/mentorship for direct reports.
• Staying educated on key developments in the ever changing digital advertising ecosystem. Define the scope and training plans on new developments and rolling them out to the team
• Continually developing our new hire training and SOP/documentation with a focus on constant improvement and knowledge growth
• Work closely with Sales, Account Management from campaign scheduling to ensuring smooth delivery of assets and media, meeting and surpassing advertisers’ expectations
• Review dashboards and reports and suggest changes to efficiently increase performance on campaigns
• Troubleshoot various tracking problems and document internal procedures, policies, and tutorials
• Conduct regular scheduled meetings to review the progress of campaigns and resolve issues as needed
• Build multi-stakeholder relationships by collaborating with Product Management, Marketing, Engineering, and other teams to inform, test, and implement product and operational improvements.
• B.E. or B.Tech. degree in Computer Science or other stream
• 15+ years of prior people management experience and an overall of 10+ years of experience in Ad Operations domain

About Walmart Global Tech

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.

We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work

We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Equal Opportunity Employer:

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area. Option 2: 6 years' experience in project management, program management, program operations, or related area. 1 year's supervisory experience. As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

RMZ Millenia Business Park, No 143, Campus 1B (1st -6th floor), Dr. MGR Road, (North Veeranam Salai) Perungudi , India R-1505+00

💡 Quick Summary

Seeking a career-building opportunity? The SENIOR MANAGER I| OPERATIONS ANALYST position is now open for candidates interested in the MIS Executive sector. This role in Chennai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.

Sponsored

Job Details

Company Name: Walmart Global Tech India

Frequently Asked Questions

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The expected salary for SENIOR MANAGER I| OPERATIONS ANALYST in Chennai is ₹50,400 - ₹80,640 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, SENIOR MANAGER I| OPERATIONS ANALYST is an on-site position based in Chennai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for SENIOR MANAGER I| OPERATIONS ANALYST. Previous experience in MIS Executive is a plus. Freshers may also apply depending on the employer's requirements.
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