Job Description
Role: Senior Process Manager : Confirmation | Settlement | Middle Office
Location: Mumbai /Pune – Maharashtra – India
Minimum Academic Qualifications: Graduation (B. Com /BBM) / Post Graduation (M.Com/MBA/PGDM)
Experience Span: 6 to 8 years of experience in handling a team of a minimum of 20 members with experience in OTC Derivatives, Confirmation, Cash Settlement, Middle Office, Custody Reconciliation & Client Onboarding and an overall experience of 8 to 12 years
Process/Activities with Experience:
· Take leadership role independently managing back office operations
· Client Management – establish self as a valued partner and work closely to achieve goals defined
· Independently handle all client escalations and lead mitigation steps to prevent future escalations
· Manage team of 20-50 plus people – training, onboarding, resource allocation, delivery management, performance appraisals, mentoring etc.
· Help knowledge management endeavour by sharing process knowledge and best practices within the teams
· Lead various quality initiatives across processes managed
· Responsible for Business continuity, transformation and various audits
Who we are:
eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 13,000-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand.
About eClerx Financial Markets
For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience, complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.
Disclaimer - eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law
Location: Mumbai /Pune – Maharashtra – India
Minimum Academic Qualifications: Graduation (B. Com /BBM) / Post Graduation (M.Com/MBA/PGDM)
Experience Span: 6 to 8 years of experience in handling a team of a minimum of 20 members with experience in OTC Derivatives, Confirmation, Cash Settlement, Middle Office, Custody Reconciliation & Client Onboarding and an overall experience of 8 to 12 years
Process/Activities with Experience:
· Take leadership role independently managing back office operations
· Client Management – establish self as a valued partner and work closely to achieve goals defined
· Independently handle all client escalations and lead mitigation steps to prevent future escalations
· Manage team of 20-50 plus people – training, onboarding, resource allocation, delivery management, performance appraisals, mentoring etc.
· Help knowledge management endeavour by sharing process knowledge and best practices within the teams
· Lead various quality initiatives across processes managed
· Responsible for Business continuity, transformation and various audits
Who we are:
eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 13,000-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand.
About eClerx Financial Markets
For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience, complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.
Disclaimer - eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law
💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager | Investment Banking position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
