Job Description
We are Genpact. Transformation happens here. Come, be a part of our exciting journey!
Are you the one we are looking for?
Inviting applications for the role of Senior Manager - Black Belt
A Black Belt in Genpact is responsible for delivering tangible benefits and reducing costs by improving business processes, solving problems, and inspiring change within the organization. Black Belts ensure alignment of Quality initiatives with the company’s strategic initiatives and help implement a culture of continuous improvement through "leading by example" and facilitating the delivery of business impact/results.
Responsibilities
• Providing Team Leadership in the application of Lean & Six Sigma tools and Process Excellence methodology;
• Work closely with Operation and Functional Teams to identify process monetizable opportunities, process bottlenecks to drive stabilization, conduct root cause analysis and implement process improvements across the business or organization;
• Initiating and leading projects that improve end-to-end processes; Setting, validating and auditing measurement systems to deliver business impact;
• Building Process Excellence culture in the team; Driving productivity and process improvement projects aligned with business initiatives;
• Supporting Transition teams in volume analysis, metric base lining and target setting for new processes;
• Driving Standardization and Global Best Practices within the organization;
• Conducting Quality Awareness Trainings within the organization;
• Coaching & Mentoring Green Belts and Project teams to fulfill certification requirements, quality, and process improvement objectives;
• Conceptualizing and completing Black Belt [BB] projects aimed at driving End-to-End business impact to processes;
• Fulfilling the requirements and Achieve BB Certification within 18-24 months;
• Drive project management to deliver Digital deployments
Qualifications we seek in you!
Minimum Qualifications
• Experience in Process Improvement Methodologies [Lean, Six Sigma and/or Processes Re-engineering, others] – Application & Execution;
• Green Belt certification; Analytics Skills
• Black Belt/ Lean/ any other Quality Certification would be a plus;
• Excellent Communication
Preferred Qualifications
• Self-motivated with ability to work both independently and as part of a team;
• Organized person with attention to details, able to work simultaneously on different tasks;
• Excellent analytical skills;
• Ability to handle clients on a one-on-one basis, via e-mails and calls;
• Excellent communication skills at all levels of Genpact and customer organizations;
• Excellent interpersonal, facilitation and presentation skills;
• Incredibly good problem-solving abilities and innovative approach upon;
• Particularly good change management abilities;
• Energetic personality with a positive, enthusiastic attitude;
• Ability to work and act independently.
• Coaching skills – the individual should be able to be coaching and organizing less experienced or new team members
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, ****** orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Job
Senior Manager
Primary Location
India-Jaipur
Education Level
Bachelor's / Graduation / Equivalent
Job Posting
Sep 27, 2026, 6:32:05 PM
Unposting Date
Ongoing
Master Skills List
Domain
Job Category
Full Time
💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager | LDT|BFS022568 position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.
