Job Description
Position Description : The role focuses on enhancing the leadership skills/capability across the organizational levels. It designs and implements contemporary interventions to define/enhance leadership development framework and interventions for the leadership/leadership pipeline development at various managerial levels. It also aids special interventions to nurture critical talent
Essential Qualifications : Masters degree in HR / Certifications in L&D/Instructional Design/Psychometric Tools will be an added advantage
Technical Qualifications : Strong domain knowledge of L&D and leadership development - consult, diagnose, design, implement/facilitate and evaluate
Experience : 10+ years of experience with at least 3 years in leadership development
Organization Structure : Reports to Director - Human Resources
Work Schedule : Ability to work flexible schedule during day, night and weekend shifts
Responsibilities Skills / Competencies Required :
- Design relevant leadership frameworks/tools and project plans
- Design and deliver programs/interventions under the Leadership Academy to enhance leadership skills at various organizational levels
- Develop and facilitate learning paths for senior managers/leaders
- Manage the high potential development programs
- Training content development
- Execution and training delivery
- Evaluate the impact of training, efficacy of learning interventions and methodologies used on an ongoing basis
- Develop case studies on the impact of rolled- out interventions
- Bring in the contemporary methodology mix in learning and create a learning culture
- Create a culture of coaching and mentoring
- Support Assessment / Development Centers
- Lead and manage a small team of trainers
- Support the design of competency framework
- Assimilate market practices in leadership development and share insights with the HR leadership team on a regular basis
- Excellent communication skills
- Professional confidence
- Diagnostic and consulting skills
- Experience in instructional and curriculum design
- High level of facilitation skills
- Broad based knowledge of training enablers/technology
- Effective project management skills
- Ability to build excellent working relations with stakeholders
- Team building and people management skills
- Proficiency in MS Office Suite
💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager | Leadership Development | BPO|ITeS position is now open for candidates interested in the BPO Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
