Job Description
1.) MOU Achievement and Cost Management
. NW Sales Manager is Responsible for Sales of SBI Card in the assigned Module/s of SBI Circle through a team of 2 -4 Area Sales Managers & Their teams of NFTEs ranging Between 200- 500
. Responsible for Sales of Premium Cards in assigned Area by Identification of Premium Segment, Coordinating with SBI (Wealth/RACPC & PBB) & upselling of mass Product.
. Sales of CPP/FHF by soliciting Signatures /Consent for Tele Pitching of Products.
. Sales of Banking Partnership Products through Partner Banks by Coordinating with Local SPOCs or Regional Offices of Partner Banks.
Branch/ Bank Relationship Management
. Management o relationship with key Stakeholders in SBI & Partner Banks.
. Regular Visit to RBOs/ZOs/LHO & Local Offices of Partner Bank.
. Addressing Stakeholder's Concern & providing Priority Service to Stakeholder in terms of Issuance & grievance redressal.
. Attending P Reviews & creating a Positive Brand Image of Organization.
. Organizing Connect Events in Module/Network in coordination with CSM/CSH for excellent & lasting Relationship & Recall.
Team Management:
. Handholding New ASMs & Getting Best out Of Old ASMs through Planning, Monitoring, Giving Feedback, and regular performance review.
. Motivating ASM's to achieve their goals along with imparting adequate process and product knowledge.
. Encouraging Competition & Higher Goal Setting. Facilitating the Same through Training, Coaching & leading by example.
. Exhibit strong team work and boundary less behavior while working with cross-functional teams
. Driving team connect/review & training with regular and extensive travel in a widespread territory.
. Educating Team of Company Policies, Compliance Guidelines , DOs & DONTs on Regular Intervals.
Operations
. Management of DIP (Centralized Processing Centre)
. Supervision of Sourcing Mix, Approval Rate
. Introduce & implement Changes through regular Feedback.
. Supervision Inflow, Processing, & Dispatch of Applications
. Liaison with OPs Dept for Capturing & processing of Applications.
. RTB Control,
. Analysis of Declines & Restart
. Reporting of Relevant Reports /MIS to SBI Stakeholders (Cross Sell/Regions/Modules & Networks)
Manpower Planning & Hiring
. Assessment of Adequate man Power Considering MOU & Module/Network Budget
. Hiring through Coordination with SFE & PSAs
. Management Of Attrition by engaging Salesforce by creative programs & retention of talent by Motivation, Career Planning & Positive reinforcement
Training
. Management of trainers in Coordination with Area training Managers.
. Ensure Regular NHOs/Refreshers & Product based Training for increasing Productivity
PSA Management
. Management of Expenses of PSA Offices through coordination with PSA & SFE Department
. Validation of Cost & Ensuring Timely Payments Post Approvals.
. Reimbursement Management & Incentive Validation of NFTEs.
COST OF ACQUISITION MANAGEMENT:
. Optimization of Cost through Various Tools viz: Manpower Planning, Increasing Productivity, Reducing Wastages like RTB & leveraging Sourcing MIX.
Customer Service:
. Liaise with Customer Service Department for Early redressal of Grievances of Customers originating mainly through SBI & Partner Bank Branches
. Training to ASMs for timely & effective trouble shooting of Customer Issues.
. Regular Service Camps in Upcountry markets in coordination with CS department to reinforce customer & Stakeholder Confidence
. NW Sales Manager is Responsible for Sales of SBI Card in the assigned Module/s of SBI Circle through a team of 2 -4 Area Sales Managers & Their teams of NFTEs ranging Between 200- 500
. Responsible for Sales of Premium Cards in assigned Area by Identification of Premium Segment, Coordinating with SBI (Wealth/RACPC & PBB) & upselling of mass Product.
. Sales of CPP/FHF by soliciting Signatures /Consent for Tele Pitching of Products.
. Sales of Banking Partnership Products through Partner Banks by Coordinating with Local SPOCs or Regional Offices of Partner Banks.
Branch/ Bank Relationship Management
. Management o relationship with key Stakeholders in SBI & Partner Banks.
. Regular Visit to RBOs/ZOs/LHO & Local Offices of Partner Bank.
. Addressing Stakeholder's Concern & providing Priority Service to Stakeholder in terms of Issuance & grievance redressal.
. Attending P Reviews & creating a Positive Brand Image of Organization.
. Organizing Connect Events in Module/Network in coordination with CSM/CSH for excellent & lasting Relationship & Recall.
Team Management:
. Handholding New ASMs & Getting Best out Of Old ASMs through Planning, Monitoring, Giving Feedback, and regular performance review.
. Motivating ASM's to achieve their goals along with imparting adequate process and product knowledge.
. Encouraging Competition & Higher Goal Setting. Facilitating the Same through Training, Coaching & leading by example.
. Exhibit strong team work and boundary less behavior while working with cross-functional teams
. Driving team connect/review & training with regular and extensive travel in a widespread territory.
. Educating Team of Company Policies, Compliance Guidelines , DOs & DONTs on Regular Intervals.
Operations
. Management of DIP (Centralized Processing Centre)
. Supervision of Sourcing Mix, Approval Rate
. Introduce & implement Changes through regular Feedback.
. Supervision Inflow, Processing, & Dispatch of Applications
. Liaison with OPs Dept for Capturing & processing of Applications.
. RTB Control,
. Analysis of Declines & Restart
. Reporting of Relevant Reports /MIS to SBI Stakeholders (Cross Sell/Regions/Modules & Networks)
Manpower Planning & Hiring
. Assessment of Adequate man Power Considering MOU & Module/Network Budget
. Hiring through Coordination with SFE & PSAs
. Management Of Attrition by engaging Salesforce by creative programs & retention of talent by Motivation, Career Planning & Positive reinforcement
Training
. Management of trainers in Coordination with Area training Managers.
. Ensure Regular NHOs/Refreshers & Product based Training for increasing Productivity
PSA Management
. Management of Expenses of PSA Offices through coordination with PSA & SFE Department
. Validation of Cost & Ensuring Timely Payments Post Approvals.
. Reimbursement Management & Incentive Validation of NFTEs.
COST OF ACQUISITION MANAGEMENT:
. Optimization of Cost through Various Tools viz: Manpower Planning, Increasing Productivity, Reducing Wastages like RTB & leveraging Sourcing MIX.
Customer Service:
. Liaise with Customer Service Department for Early redressal of Grievances of Customers originating mainly through SBI & Partner Bank Branches
. Training to ASMs for timely & effective trouble shooting of Customer Issues.
. Regular Service Camps in Upcountry markets in coordination with CS department to reinforce customer & Stakeholder Confidence
💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager | Network Sales| Banca position is now open for candidates interested in the Bank Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.