Job Description
• Set-up and deliver workplace innovation projects; Organize resources. Meet with client leadership and other client representatives. Conduct interviews. Run workshops. Conduct and analyse surveys. Gather and analyse data. Summarize data in easy to understand presentations.
• Analyse different dimensions of the client organization; translate critical business/work processes into workplace models and infrastructure requirements. Manage workplace innovation projects to meet fee realities. Organize and manage resources. Provide data to support invoicing.
• Implement regular communications to clients and to Colliers regarding project progress.
• Provide clear direction for selected service providers (as needed on expectations, develop and implement clear & achievable service levels with remediation and escalation on disputes.
• Help win projects through business development and RFP responses.
• Meet and interface with Client to develop options, finalize project concepts and prepare final documents for client approval.
Qualification:
• A minimum of five years working experience in either interior design/ corporate real estate occupier consulting/ Business Analysis.
• Excellent communication skills, graphic design and project management skills.
• Ability to effectively partner and deliver results in a matrix environment.
• Ability to adapt emerging best practices and industry innovations to client needs.
• Ability to interact effectively with senior client leaders.
• Ability to analyze data, draw conclusions and present in simple summarized ways. Proficient in Excel and PowerPoint. Survey research design and analytic skills.
• Excellent customer service acumen and interpersonal relationship skills throughout all job duties and responsibilities.
• Ability to develop and conduct primary and secondary research
💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager Occupier Services position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
