Job Description
Qualifications
DEGREE TYPE: Bachelor's Degree
7 years' experience in a management capacity within the casino industry required
Proven track record meeting revenue targets and executing successful marketing initiatives
Strategic planning; ability to identify trends and opportunities for process improvement
Effective verbal and written communication, rapport building, facilitation, team building, coaching and motivational skills are required
Outstanding interpersonal, teamwork, negotiating and communication skills to engage all levels within the organization and external customers
Proven team management experience required
Miami, FL 33126 (Required)
Miami, FL 33126: Relocate before starting work (Required)
Benefits
Pay: From $+0,000.00 per year
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
8 hour shift
Monday to Friday
Responsibilities
JOB SUMMARY: Responsible for implementing Casino promotions to keep guests fully engaged and maximize potential revenue
Ensure the highest standards of efficiency, guest service, and security are met in accordance with the Company's policies and procedures
Formalize decisions affecting the ships' profitability while securing guest engagement
Oversee Casino Marketing campaigns and events
Travel related position; visit ships to observe day to day casino operations, provide feedback on customer service
Analyze and explore all potential revenue opportunities for casino operational activities
Handle escalations; resolve issues and/or concerns regarding Casino Operations while supporting company policy and profitability
Drive player ratings and accuracy by constant analysis and KPI metrics that show player engagement and successful promotional events
Coach and develop Casino Host team members to meet or exceed quality, service, and revenue objectives
Ensure ship casinos are adequately supplied in a timely manner, with all necessary promotional equipment, by coordinating with the ships and the Purchasing department
Implement cruise offer initiatives to grow new and existing business, ensuring maximization of property participation
Develop innovative ideas and strategies to actively participate in casino revenue growth
Routinely review policies and procedures, make recommendations for improvement and implement as needed
Compile operational reports and present to Management
Identify trends and opportunities for improvement
Perform other job-related duties as assigned
Job description
JOB SUMMARY: Responsible for implementing Casino promotions to keep guests fully engaged and maximize potential revenue. Ensure the highest standards of efficiency, guest service, and security are met in accordance with the Company's policies and procedures.
DUTIES & RESPONSIBILITIES:
• Formalize decisions affecting the ships' profitability while securing guest engagement.
• Oversee Casino Marketing campaigns and events.
• Travel related position; visit ships to observe day to day casino operations, provide feedback on customer service.
• Analyze and explore all potential revenue opportunities for casino operational activities.
• Handle escalations; resolve issues and/or concerns regarding Casino Operations while supporting company policy and profitability.
• Drive player ratings and accuracy by constant analysis and KPI metrics that show player engagement and successful promotional events.
• Coach and develop Casino Host team members to meet or exceed quality, service, and revenue objectives.
• Ensure ship casinos are adequately supplied in a timely manner, with all necessary promotional equipment, by coordinating with the ships and the Purchasing department.
• Implement cruise offer initiatives to grow new and existing business, ensuring maximization of property participation.
• Develop innovative ideas and strategies to actively participate in casino revenue growth.
• Routinely review policies and procedures, make recommendations for improvement and implement as needed.
• Compile operational reports and present to Management. Identify trends and opportunities for improvement.
• Perform other job-related duties as assigned.
QUALIFICATIONS
DEGREE TYPE: Bachelor's Degree
FIELD(S) OF STUDY: Business Administration or Marketing preferred.
EXPERIENCE:
• 7 years' experience in a management capacity within the casino industry required.
• Proven track record meeting revenue targets and executing successful marketing initiatives.
COMPETENCIES/SKILLS:
• Strategic planning; ability to identify trends and opportunities for process improvement.
• Effective verbal and written communication, rapport building, facilitation, team building, coaching and motivational skills are required.
• Outstanding interpersonal, teamwork, negotiating and communication skills to engage all levels within the organization and external customers.
• Proven team management experience required.
Job Type: Full-time
Pay: From $+0,000.00 per year
Benefits:
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance
Schedule:
• 8 hour shift
• Monday to Friday
Ability to Commute:
• Miami, FL 33126 (Required)
Ability to Relocate:
• Miami, FL 33126: Relocate before starting work (Required)
Work Location: In person
#J-18808-Ljbffr
DEGREE TYPE: Bachelor's Degree
7 years' experience in a management capacity within the casino industry required
Proven track record meeting revenue targets and executing successful marketing initiatives
Strategic planning; ability to identify trends and opportunities for process improvement
Effective verbal and written communication, rapport building, facilitation, team building, coaching and motivational skills are required
Outstanding interpersonal, teamwork, negotiating and communication skills to engage all levels within the organization and external customers
Proven team management experience required
Miami, FL 33126 (Required)
Miami, FL 33126: Relocate before starting work (Required)
Benefits
Pay: From $+0,000.00 per year
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
8 hour shift
Monday to Friday
Responsibilities
JOB SUMMARY: Responsible for implementing Casino promotions to keep guests fully engaged and maximize potential revenue
Ensure the highest standards of efficiency, guest service, and security are met in accordance with the Company's policies and procedures
Formalize decisions affecting the ships' profitability while securing guest engagement
Oversee Casino Marketing campaigns and events
Travel related position; visit ships to observe day to day casino operations, provide feedback on customer service
Analyze and explore all potential revenue opportunities for casino operational activities
Handle escalations; resolve issues and/or concerns regarding Casino Operations while supporting company policy and profitability
Drive player ratings and accuracy by constant analysis and KPI metrics that show player engagement and successful promotional events
Coach and develop Casino Host team members to meet or exceed quality, service, and revenue objectives
Ensure ship casinos are adequately supplied in a timely manner, with all necessary promotional equipment, by coordinating with the ships and the Purchasing department
Implement cruise offer initiatives to grow new and existing business, ensuring maximization of property participation
Develop innovative ideas and strategies to actively participate in casino revenue growth
Routinely review policies and procedures, make recommendations for improvement and implement as needed
Compile operational reports and present to Management
Identify trends and opportunities for improvement
Perform other job-related duties as assigned
Job description
JOB SUMMARY: Responsible for implementing Casino promotions to keep guests fully engaged and maximize potential revenue. Ensure the highest standards of efficiency, guest service, and security are met in accordance with the Company's policies and procedures.
DUTIES & RESPONSIBILITIES:
• Formalize decisions affecting the ships' profitability while securing guest engagement.
• Oversee Casino Marketing campaigns and events.
• Travel related position; visit ships to observe day to day casino operations, provide feedback on customer service.
• Analyze and explore all potential revenue opportunities for casino operational activities.
• Handle escalations; resolve issues and/or concerns regarding Casino Operations while supporting company policy and profitability.
• Drive player ratings and accuracy by constant analysis and KPI metrics that show player engagement and successful promotional events.
• Coach and develop Casino Host team members to meet or exceed quality, service, and revenue objectives.
• Ensure ship casinos are adequately supplied in a timely manner, with all necessary promotional equipment, by coordinating with the ships and the Purchasing department.
• Implement cruise offer initiatives to grow new and existing business, ensuring maximization of property participation.
• Develop innovative ideas and strategies to actively participate in casino revenue growth.
• Routinely review policies and procedures, make recommendations for improvement and implement as needed.
• Compile operational reports and present to Management. Identify trends and opportunities for improvement.
• Perform other job-related duties as assigned.
QUALIFICATIONS
DEGREE TYPE: Bachelor's Degree
FIELD(S) OF STUDY: Business Administration or Marketing preferred.
EXPERIENCE:
• 7 years' experience in a management capacity within the casino industry required.
• Proven track record meeting revenue targets and executing successful marketing initiatives.
COMPETENCIES/SKILLS:
• Strategic planning; ability to identify trends and opportunities for process improvement.
• Effective verbal and written communication, rapport building, facilitation, team building, coaching and motivational skills are required.
• Outstanding interpersonal, teamwork, negotiating and communication skills to engage all levels within the organization and external customers.
• Proven team management experience required.
Job Type: Full-time
Pay: From $+0,000.00 per year
Benefits:
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance
Schedule:
• 8 hour shift
• Monday to Friday
Ability to Commute:
• Miami, FL 33126 (Required)
Ability to Relocate:
• Miami, FL 33126: Relocate before starting work (Required)
Work Location: In person
#J-18808-Ljbffr
💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager Onboard Casino Marketing position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Miami offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.