Job Description
The Role Responsibilities
Job Summary
The role holder will be a part of a new Risk Governance hub being created in Bangalore India, focussing on support for Operational Effectiveness.
The candidate will support the Operational Effectiveness team to ensure operational risk and regulatory compliance for all processes owned by ERM team as well as support the annual attestation process for the Prudential compliance framework for all lines owned by Global Head of ERM.
The role holder will work in close alignment with a dedicated onshore manager that covers content driven topics and senior stakeholder management.
Key Responsibilities
• Support implementation of OR policy and procedure within the department and provide quality assurance on the design of the control measures and monitoring plans.
• Managing and Reporting of monthly CSTs / KCIs to the Operational Effectiveness Team in Singapore or other stakeholders from time to time.
• Provide support to continuously improve the operational efficiency and effectiveness of the Framework and Policy Management processes.
• Managing and supporting with oversight over the EST processes, e.g., ICAAP, BOE, BES, etc. and report outcomes to stakeholders.
• Support coordination of the line owner attestation for PCF compliance required by the Global Head of ERM.
• Support work to implement process improvements, working with process owners within ERM.
• Support the risk assessment processes required by the ORTF for ERM owned processes.
• Track actions undertaken to mitigate, reduce or contain the identified operational risks.
• Support management and maintenance of the Enterprise Operational Risk Platform.
• Support any adhoc MI generation and reporting as required from time to time.
• Report operational errors losses.
Governance
• Ensure that outcomes delivered, including necessary controls are fit for purpose and meet regulatory requirements.
• Ensure the Bank's risk governance disciplines are adhered with.
Other Responsibilities
• Embed Here for good and Group's brand and values.
Key Stakeholders
Internal
• Risk Framework Owners, Policy Owners and Global Process Owners
• Group OR, Group COO and other business COOs
• Country CRO, RFO, Governance teams
• Regional CRO and governance teams
• Operational Effectiveness team
• Members of ERM Management Team
• Internal Audit - Functions
Regulatory and Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Our Ideal Candidate
• Bachelor's degree with 12 - 15 years of experience, preferably in Risk Management in an International Bank.
• Ability to track and report progress updates of multiple areas against milestones and highlight key issues.
• Collaborative; working as part of a broader team to ensure a coordinated and consistent approach.
• Demonstrate understanding of and commitment to the Group's core values.
• Ownership mindset, able to think creatively and be open to new ideas.
• Ability to explain complex matters in simple and intuitive terms.
• Strong experience in MS Outlook, Word, Excel, Power Point.
• Able to work with tight deadlines and multiple demands.
• Good communicator, in particular written communication.
• Good organiser of incoming requests within the team.
• Ability to work with minimal direction.
• Proactive, problem-solving, helpful.
• Attention to detail.
Market Knowledge
• Strong experience in Risk Management.
Role Specific Technical Competencies
• Excellent inter-personal skills; comfortable in building relationships, with outstanding written and oral communication skills with high competency in MS Word, Excel and PowerPoint.
• Confident self-motivated person with a high level of drive and ability to operate in a fast-paced environment.
• Good problem identification skills coupled with an analytical and pragmatic approach to proposing solutions.
• Results orientated, with attention to detail.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website
Job Summary
The role holder will be a part of a new Risk Governance hub being created in Bangalore India, focussing on support for Operational Effectiveness.
The candidate will support the Operational Effectiveness team to ensure operational risk and regulatory compliance for all processes owned by ERM team as well as support the annual attestation process for the Prudential compliance framework for all lines owned by Global Head of ERM.
The role holder will work in close alignment with a dedicated onshore manager that covers content driven topics and senior stakeholder management.
Key Responsibilities
• Support implementation of OR policy and procedure within the department and provide quality assurance on the design of the control measures and monitoring plans.
• Managing and Reporting of monthly CSTs / KCIs to the Operational Effectiveness Team in Singapore or other stakeholders from time to time.
• Provide support to continuously improve the operational efficiency and effectiveness of the Framework and Policy Management processes.
• Managing and supporting with oversight over the EST processes, e.g., ICAAP, BOE, BES, etc. and report outcomes to stakeholders.
• Support coordination of the line owner attestation for PCF compliance required by the Global Head of ERM.
• Support work to implement process improvements, working with process owners within ERM.
• Support the risk assessment processes required by the ORTF for ERM owned processes.
• Track actions undertaken to mitigate, reduce or contain the identified operational risks.
• Support management and maintenance of the Enterprise Operational Risk Platform.
• Support any adhoc MI generation and reporting as required from time to time.
• Report operational errors losses.
Governance
• Ensure that outcomes delivered, including necessary controls are fit for purpose and meet regulatory requirements.
• Ensure the Bank's risk governance disciplines are adhered with.
Other Responsibilities
• Embed Here for good and Group's brand and values.
Key Stakeholders
Internal
• Risk Framework Owners, Policy Owners and Global Process Owners
• Group OR, Group COO and other business COOs
• Country CRO, RFO, Governance teams
• Regional CRO and governance teams
• Operational Effectiveness team
• Members of ERM Management Team
• Internal Audit - Functions
Regulatory and Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Our Ideal Candidate
• Bachelor's degree with 12 - 15 years of experience, preferably in Risk Management in an International Bank.
• Ability to track and report progress updates of multiple areas against milestones and highlight key issues.
• Collaborative; working as part of a broader team to ensure a coordinated and consistent approach.
• Demonstrate understanding of and commitment to the Group's core values.
• Ownership mindset, able to think creatively and be open to new ideas.
• Ability to explain complex matters in simple and intuitive terms.
• Strong experience in MS Outlook, Word, Excel, Power Point.
• Able to work with tight deadlines and multiple demands.
• Good communicator, in particular written communication.
• Good organiser of incoming requests within the team.
• Ability to work with minimal direction.
• Proactive, problem-solving, helpful.
• Attention to detail.
Market Knowledge
• Strong experience in Risk Management.
Role Specific Technical Competencies
• Excellent inter-personal skills; comfortable in building relationships, with outstanding written and oral communication skills with high competency in MS Word, Excel and PowerPoint.
• Confident self-motivated person with a high level of drive and ability to operate in a fast-paced environment.
• Good problem identification skills coupled with an analytical and pragmatic approach to proposing solutions.
• Results orientated, with attention to detail.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website
💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager| Operational Effectiveness position is now open for candidates interested in the Bank Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
