Job Description
Role Responsibilities
Job Summary
Define key responsibilities to reflect the duties and responsibilities of this role.
• Lead Change delivery function
Responsibilities
Strategy
• Manage process, communication & expectations around Service delivery, Data Quality & Change Management
• Drive, Lead or Contribute to certain key initiatives within the function
• Lead Change delivery function
Business
• Responsible for ensuring the expected system stability and data quality is maintained month on month while achieving certain improvements.
• Ensure producing appropriate metrics to govern system, data quality and change.
• Facilitate cross functional team discussions (internal / external) to resolve issues.
• Follow Issue Management tracking mechanism, namely, raising problem ticket, CR, logging into issue tracker, follow up for resolution etc.
• Work on strategic fixes for the issues by prioritising the Change BoW
• Ensure good understanding of function specific concepts and KPIs
• To prioritise Change BoW based on Business criticality and balance out the change release throughout the year with effective utilisation of Tech resources.
• Challenge Technology's solution/effort wherever applicable for an efficient rollout without addition of manual process in BAU.
• Change rollout to be seamless into BAU and required support to be provided post implementation.
Job Summary
Define key responsibilities to reflect the duties and responsibilities of this role.
• Lead Change delivery function
Responsibilities
Strategy
• Manage process, communication & expectations around Service delivery, Data Quality & Change Management
• Drive, Lead or Contribute to certain key initiatives within the function
• Lead Change delivery function
Business
• Responsible for ensuring the expected system stability and data quality is maintained month on month while achieving certain improvements.
• Ensure producing appropriate metrics to govern system, data quality and change.
• Facilitate cross functional team discussions (internal / external) to resolve issues.
• Follow Issue Management tracking mechanism, namely, raising problem ticket, CR, logging into issue tracker, follow up for resolution etc.
• Work on strategic fixes for the issues by prioritising the Change BoW
• Ensure good understanding of function specific concepts and KPIs
• To prioritise Change BoW based on Business criticality and balance out the change release throughout the year with effective utilisation of Tech resources.
• Challenge Technology's solution/effort wherever applicable for an efficient rollout without addition of manual process in BAU.
• Change rollout to be seamless into BAU and required support to be provided post implementation.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager| PM| IM position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
