Job Description
Strategy
• Awareness and understanding of the Group's business strategy and model appropriate to the role.
Business
• Knowledge of various Securities instruments like Equities, Fixed Income, Fund orders, FX orders, Derivative products.
• Knowledge of Settlements, Corporate Actions and Mutual Fund operations.
• Experience dealing with custodians and agents.
Processes
• Responsible for monitoring the operations of a team of representatives who supervise the first level employees towards ensuring customer satisfaction.
• Ensuring Settlements are accurate and timely, workflow management, problem solving, interact with CPC, bridge the gap between manager and team leads.
• The person should also have good system skills, problem solving, analytical, handling multiple geographies, workflow management, second layer / linkage b/w manager and the team members, driving error reduction improvements, contributing innovative ideas for better productivity, risk reduction process controls, training etc.Risk Management.
• To ensure all control/operating procedure and documentations are properly followed.
• To ensure compliance to all established procedures, regulations and the Group Guidelines.
• To keep track of changes (internal and external) affecting Clients and communicate such changes, along with impact analyses, on a pro-active basis, through newsflashes, market insights, operations guides and through other routine communication.
People and Talent
• Responsible for leading and motivating a team of team members with accountability on all Service Delivery parameters.
• Collaborative skills and should be able to work with staff across locations and grades.
Risk Management
• Basic knowledge of RISK gradings, BASIL Norms.
Governance
• Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
Regulatory and Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.
Key Stakeholders
• Business partners across countries, Central operations, GBS SSO Management team and Larger SSO team.
Our Ideal Candidate
• 5 - 7 years of Custody experience.
• Should have done Change Management role for 2 - 3 years.
• Innovative thinking and having an aptitude / appetite for process improvements.
• Knowledge of LEAN tools.
Role Specific Technical Competencies
• Document writing
• Other LEAN tools
• Custody Knowledge
• Lean Six Sigma
• Communication
• Presentation
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager| PvB Settlements position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
