Job Description
Benefits
Pulled from the full job description
Vision care
Dental care
Employee assistance program
Full job description
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
Full Time roles are eligible for the above, plus:
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans
Job Summary:
This role reports directly to the Director, Strategic Projects (PSS), and supports the execution of enterprise initiatives across the Product Sales & Services (PSS) function. The Senior Manager serves as a central connector between enterprise strategy and field execution, ensuring that new initiatives, digital tools, and guest experience enhancements are implemented effectively and sustainably across the network.
The Senior Manager leads cross-functional initiatives aligned with strategic priorities set by the Director, Strategic Projects. This includes translating enterprise goals into actionable operational plans, supporting in-resort execution through Hypercare, and creating structured feedback loops between resorts, central functions, and executive leadership.
The role ensures the Guest Services perspective is represented in decision making and that technology, process, and ongoing support enable efficiency at scale.
Job Specifications:
Starting Wage: $107,222.17 - $145,023.62 + annual bonus
Employment Type: Year Round
Shift Type: Full Time hours available
Minimum Age: At least 18 years of age
Housing Availability: No
Job Responsibilities:
Strategic Initiative Leadership
Partner with Director/Senior Director to advance cross-functional initiatives in alignment with enterprise strategy.
Ensure operational workflows are designed for scalability and frontline adoption.
Partner closely with central stakeholders and in-resort leaders to drive execution by building trusted relationships.
Program & Project Management
Lead end-to-end program management activities including planning, resourcing, testing, scope of dependencies, risk, and stakeholder alignment.
Partner with stakeholders to define objectives, requirements, success criteria, and timelines.
Identify execution gaps and roadblocks; propose and implement solutions to maintain momentum and outcomes.
Field Enablement and Hypercare
Support in-resort execution of strategic projects through structured Hypercare and operational readiness planning.
Partner with the Director to ensure seamless translation of strategy into field operations.
Communications & Reporting
Integrate field feedback into continuous improvement cycles.
Ensure visibility and accountability across critical stakeholder groups.
Develop and maintain executive-ready reporting and dashboards for leadership review and decision-making.
Lead program communications including status updates, risk and issue tracking, decision documentation, and presentations for audiences ranging from operational leaders to senior executives.
Facilitate leadership and program meetings, including agenda development, meeting notes, and action-item tracking.
Enablement Responsibilities
Maintain and govern PSS leadership resources (e.g., SharePoint, Jira) set by the Director/Senior Director.
Manage regression testing and SOX audits for system technology enhancements and compliance.
Additional Responsibilities
Travel to resorts as needed.
Perform other duties as assigned.
Job Requirements:
Demonstrate strong matrixed leadership by influencing cross-functional teams and driving alignment across enterprise stakeholders.
Support the Director/Senior Director in stakeholder engagement and project lifecycle management.
Champions change management and digital adoption in support of strategic initiatives.
Drives innovation in guest experience delivery and operational excellence.
Operates with strong situational awareness and emotional intelligence to navigate complex stakeholder dynamics.
Brings an enterprise mindset to decision making while maintaining empathy for front-line realities.
Prioritizes efficiency, clarity, and scalability in process and communication.
Creates space for others to lead and fosters ownership and accountability across teams.
Balances urgency with thoughtfulness to keep work moving efficiently and effectively.
The expected pay range is $107,222.17 - $145,023.62 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ****** orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 513715
Reference Date: 02/25/2026
Job Code Function: Product Sales/Scanning
Pulled from the full job description
Vision care
Dental care
Employee assistance program
Full job description
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
Full Time roles are eligible for the above, plus:
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans
Job Summary:
This role reports directly to the Director, Strategic Projects (PSS), and supports the execution of enterprise initiatives across the Product Sales & Services (PSS) function. The Senior Manager serves as a central connector between enterprise strategy and field execution, ensuring that new initiatives, digital tools, and guest experience enhancements are implemented effectively and sustainably across the network.
The Senior Manager leads cross-functional initiatives aligned with strategic priorities set by the Director, Strategic Projects. This includes translating enterprise goals into actionable operational plans, supporting in-resort execution through Hypercare, and creating structured feedback loops between resorts, central functions, and executive leadership.
The role ensures the Guest Services perspective is represented in decision making and that technology, process, and ongoing support enable efficiency at scale.
Job Specifications:
Starting Wage: $107,222.17 - $145,023.62 + annual bonus
Employment Type: Year Round
Shift Type: Full Time hours available
Minimum Age: At least 18 years of age
Housing Availability: No
Job Responsibilities:
Strategic Initiative Leadership
Partner with Director/Senior Director to advance cross-functional initiatives in alignment with enterprise strategy.
Ensure operational workflows are designed for scalability and frontline adoption.
Partner closely with central stakeholders and in-resort leaders to drive execution by building trusted relationships.
Program & Project Management
Lead end-to-end program management activities including planning, resourcing, testing, scope of dependencies, risk, and stakeholder alignment.
Partner with stakeholders to define objectives, requirements, success criteria, and timelines.
Identify execution gaps and roadblocks; propose and implement solutions to maintain momentum and outcomes.
Field Enablement and Hypercare
Support in-resort execution of strategic projects through structured Hypercare and operational readiness planning.
Partner with the Director to ensure seamless translation of strategy into field operations.
Communications & Reporting
Integrate field feedback into continuous improvement cycles.
Ensure visibility and accountability across critical stakeholder groups.
Develop and maintain executive-ready reporting and dashboards for leadership review and decision-making.
Lead program communications including status updates, risk and issue tracking, decision documentation, and presentations for audiences ranging from operational leaders to senior executives.
Facilitate leadership and program meetings, including agenda development, meeting notes, and action-item tracking.
Enablement Responsibilities
Maintain and govern PSS leadership resources (e.g., SharePoint, Jira) set by the Director/Senior Director.
Manage regression testing and SOX audits for system technology enhancements and compliance.
Additional Responsibilities
Travel to resorts as needed.
Perform other duties as assigned.
Job Requirements:
Demonstrate strong matrixed leadership by influencing cross-functional teams and driving alignment across enterprise stakeholders.
Support the Director/Senior Director in stakeholder engagement and project lifecycle management.
Champions change management and digital adoption in support of strategic initiatives.
Drives innovation in guest experience delivery and operational excellence.
Operates with strong situational awareness and emotional intelligence to navigate complex stakeholder dynamics.
Brings an enterprise mindset to decision making while maintaining empathy for front-line realities.
Prioritizes efficiency, clarity, and scalability in process and communication.
Creates space for others to lead and fosters ownership and accountability across teams.
Balances urgency with thoughtfulness to keep work moving efficiently and effectively.
The expected pay range is $107,222.17 - $145,023.62 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ****** orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 513715
Reference Date: 02/25/2026
Job Code Function: Product Sales/Scanning
💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager, Strategic Enablement - Guest Services (PSS) position is now open for candidates interested in the Work from home Jobs sector. This role in Aberdeen offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
