Job Description
The World Bank Group’s Health and Safety Directorate (HSD) seeks to protect and promote the health and safety of the World Bank Group (WBG) staff and their immediate families wherever they may be, taking account of their individual health, working environment, and job demands. HSD provides advice on health and safety related matters to WBG offices worldwide.
General Accountability:
The Senior Medical Officer is organizationally located within the Personal Health and Wellness Unit (PHW) and serves as task team leader (TTLs) for HSD’s Integrated Health and Safety HUBs. As TTL, the incumbent leads a multi-disciplinary team composed of nurse specialist(s), occupational health and safety specialist(s), and mental health and wellbeing counselor(s) representing the technical expertise of HSD’s three functional domains. Working synergistically under the operational supervision of the TTL, the team assists and advises the TTL in identifying and managing health and safety risks for all staff of the World Bank Group (WBG) and the International Monetary Fund (IMF), and their dependents. The Senior Medical Officer (SMO) reports to the Chief Medical Officer (CMO) and Manager of PHW who is located in HQ.
Functions and Duties:
Coordination, management, and leadership regarding all Hub activities are the responsibility of the SMO. The SMO manages and is responsible for the day to day operations of the Hub in consultation as needed with the HSD Management Team and consolidates HSD objectives to ensure properly aligned delivery of support and services between Hub and HQ locations. Specifically, the SMO ensures the delivery of multi- disciplinary integrated health and safety services to Country Office locations in coordination and collaboration with HSD specialist assets working within the Hub location, and this includes coordination between the Hub and management in HQ on the delivery of country office missions.
Personal Health and Wellness:
• Works with nurse specialist to help identify qualified local health care providers and facilities throughout the regions covered by using various sources of information such as onsite visits and recommendations from authoritative resources such as the Medical Benefits Plan TPA and its network of providers
• When needed, assist staff by coordinating care for them and their dependents with an emphasis on health maintenance examination visits, acute care, and management of chronic disease
• Respond to country directors/managers queries on health-related matters, and more specifically those related to integrated health and safety in the workplace
• Working with CMO and CNCO, establishes with Hub nurse specialist a clear delineation and mutual understanding of their roles and responsibilities working in a multi-disciplinary Hub
• Engages nurse specialist driven global teams for support and assistance when needed. The four nurse specialist teams are as follows:
o Medical Evacuation Team:
Upon request from team member(s), review medical information on emerging cases, communicate with staff members and treating physicians as needed, and help confirm that needed care cannot be delivered locally
When appropriate medical care cannot be delivered locally, all eligible cases should be transferred to Intl SOS following the established activation processes
Upon request from Medevac Team, the SMO will coordinate with ISOS to help determine:
• Appropriate destination of care – center of medical excellence
• Appropriate travel recommendations
• The need for ongoing ISOS case management at the center of medical excellence including discharge instructions
• Recommendations regarding follow up care once back at the duty station.
o Travel Medicine Team:
Promulgates the importance of pre-travel consultation with HSD to all staff members throughout regions covered
Support nurse efforts to deliver travel medicine services in Hub locations as well as regions with no direct on the ground HSD assets
Provide guidance and expertise when needed regarding specific health and safety risks that must be addressed in preparing staff for relocation to specific regions
o Preventive Health and Wellness Promotion Team
Actively collaborate with team to establish and sustain a culture of health and safety in the WBG and in country offices.
Coordinates with team to promote Country Office staff engagement and in a variety of health, safety, and wellness/wellbeing outreach efforts
Motivate engagement in various HSD outreach offerings such as CPR/AED training, the Employee Health and Wellness Program, and MHW Unit educational lectures and webinars
Inform and educate local WBG leadership about the importance of their role in helping to create a culture of health and safety throughout their regions
o Occupational Health and Safety Nurse Program
Provides occupational health nurse programmatic risk assessment and medical surveillance when appropriate to include infectious disease outbreaks
Engages in meetings between key players in the various regions as part of the occupational health nurse team
When assigned, participates in multi-disciplinary mission travel efforts by providing occupational health risk assessments as part of the information gathering and dissemination that take place during mission
Contributes to BTORs by submitting follow-up recommendation based on assessments conducted during missions
Occupational Health and Safety:
• In coordination with HQ based Occupational Health Specialist, engages Hub occupational health and safety specialist/analyst in developing operational workplans that enable ongoing environmental health and safety assessment, risk mitigation strategies, and delivery of recommendations to local leadership to address identified risks and to follow-through on addressing them
o Develops a full understanding of the various skills, roles, and responsibilities of the health and safety specialist as a way to better leverage their skills and expertise for the benefit of staff in the regions covered
o Ensures that all CMU members are aware of the roles and responsibilities of the environmental health and safety specialist
o Facilitates meetings between key players in the various regions and the environmental health and safety specialist
o Ensures that all mission travel efforts include environmental health and safety issues as part of the information gathering and dissemination that take place during mission
o Facilitate Occupational Health and Safety learning for the Hub and regional locations
o Implements to Occupational Health and Safety Directive and Occupational Health and Safety Management System (OHSMS)
Mental Health and Wellbeing:
• In coordination with HQ based Senior Psychologist, engages Hub mental health counselor in developing operational workplans that enable ongoing psychosocial assessment, risk mitigation strategies, and delivery of recommendations to local leadership to address identified risks and to follow-through on addressing them
o Develops a full understanding of the various skills, roles, and responsibilities of the mental health counselor as a way to better leverage their skills and expertise for the benefit of staff in the regions covered
o Ensures that all CMU members are aware of the roles and responsibilities of the mental health counselor
o Facilitates meetings between key players in the various regions and the environmental mental health counselor
o Ensures that all mission travel efforts include psychosocial health and safety issues as part of the information gathering and dissemination that take place during mission
Mission Travel:
• Works closely with HQ managers and operations team to strategically plan and ultimately lead and or coordinate periodic multi-disciplinary team missions to various country office (CO) locations within the regions covered by the team
• During mission visits, the team will assess the level of medical care locally as well as the CO medical emergency response plan, conduct environmental health and safety assessments, psychosocial health risk assessments, preventive health education and screening, promote the Bank’s Employee Health and Wellness Program, and psychoeducational programming and presentations to include domestic abuse prevention.
• Provide a brief summary of findings to country directors (CDs) and country managers (CMs) highlighting key areas of success and areas needing improvement
• Upon return from mission, the SMO will lead the team in drafting a comprehensive mission report of all mission findings and circulate that to stakeholders in the region. Key mission findings on health and safety risks to staff will be entered digitally into the new OHS risk management platform.
Minimum Requirements:
• Medical degree from a recognized accredited institution with 8 years of experience or equivalent combination of education and experience.
• Substantial and diverse experience in all facets of the job.
• Proven ability to conceptualize, design and implement major projects and to produce major/complex reports or studies.
• Demonstrated professional leadership and ability to lead a team of professionals in the execution of major projects.
• Ability to coach/mentor more junior staff
• Proficiency in written, spoken, and clinical English
• Ability to frequently travel internationally as required
Preferred Experience:
• 5 or more years of experience working as in-house doctor for a large employer
• Demonstrated excellence in clinical judgement and decision-making
• Experience working with international organizations serving multicultural populations
• Demonstrated ability to work collaboratively in a multi-disciplinary and multi- cultural team environment
• Proficiency in two or more languages
General Accountability:
The Senior Medical Officer is organizationally located within the Personal Health and Wellness Unit (PHW) and serves as task team leader (TTLs) for HSD’s Integrated Health and Safety HUBs. As TTL, the incumbent leads a multi-disciplinary team composed of nurse specialist(s), occupational health and safety specialist(s), and mental health and wellbeing counselor(s) representing the technical expertise of HSD’s three functional domains. Working synergistically under the operational supervision of the TTL, the team assists and advises the TTL in identifying and managing health and safety risks for all staff of the World Bank Group (WBG) and the International Monetary Fund (IMF), and their dependents. The Senior Medical Officer (SMO) reports to the Chief Medical Officer (CMO) and Manager of PHW who is located in HQ.
Functions and Duties:
Coordination, management, and leadership regarding all Hub activities are the responsibility of the SMO. The SMO manages and is responsible for the day to day operations of the Hub in consultation as needed with the HSD Management Team and consolidates HSD objectives to ensure properly aligned delivery of support and services between Hub and HQ locations. Specifically, the SMO ensures the delivery of multi- disciplinary integrated health and safety services to Country Office locations in coordination and collaboration with HSD specialist assets working within the Hub location, and this includes coordination between the Hub and management in HQ on the delivery of country office missions.
Personal Health and Wellness:
• Works with nurse specialist to help identify qualified local health care providers and facilities throughout the regions covered by using various sources of information such as onsite visits and recommendations from authoritative resources such as the Medical Benefits Plan TPA and its network of providers
• When needed, assist staff by coordinating care for them and their dependents with an emphasis on health maintenance examination visits, acute care, and management of chronic disease
• Respond to country directors/managers queries on health-related matters, and more specifically those related to integrated health and safety in the workplace
• Working with CMO and CNCO, establishes with Hub nurse specialist a clear delineation and mutual understanding of their roles and responsibilities working in a multi-disciplinary Hub
• Engages nurse specialist driven global teams for support and assistance when needed. The four nurse specialist teams are as follows:
o Medical Evacuation Team:
Upon request from team member(s), review medical information on emerging cases, communicate with staff members and treating physicians as needed, and help confirm that needed care cannot be delivered locally
When appropriate medical care cannot be delivered locally, all eligible cases should be transferred to Intl SOS following the established activation processes
Upon request from Medevac Team, the SMO will coordinate with ISOS to help determine:
• Appropriate destination of care – center of medical excellence
• Appropriate travel recommendations
• The need for ongoing ISOS case management at the center of medical excellence including discharge instructions
• Recommendations regarding follow up care once back at the duty station.
o Travel Medicine Team:
Promulgates the importance of pre-travel consultation with HSD to all staff members throughout regions covered
Support nurse efforts to deliver travel medicine services in Hub locations as well as regions with no direct on the ground HSD assets
Provide guidance and expertise when needed regarding specific health and safety risks that must be addressed in preparing staff for relocation to specific regions
o Preventive Health and Wellness Promotion Team
Actively collaborate with team to establish and sustain a culture of health and safety in the WBG and in country offices.
Coordinates with team to promote Country Office staff engagement and in a variety of health, safety, and wellness/wellbeing outreach efforts
Motivate engagement in various HSD outreach offerings such as CPR/AED training, the Employee Health and Wellness Program, and MHW Unit educational lectures and webinars
Inform and educate local WBG leadership about the importance of their role in helping to create a culture of health and safety throughout their regions
o Occupational Health and Safety Nurse Program
Provides occupational health nurse programmatic risk assessment and medical surveillance when appropriate to include infectious disease outbreaks
Engages in meetings between key players in the various regions as part of the occupational health nurse team
When assigned, participates in multi-disciplinary mission travel efforts by providing occupational health risk assessments as part of the information gathering and dissemination that take place during mission
Contributes to BTORs by submitting follow-up recommendation based on assessments conducted during missions
Occupational Health and Safety:
• In coordination with HQ based Occupational Health Specialist, engages Hub occupational health and safety specialist/analyst in developing operational workplans that enable ongoing environmental health and safety assessment, risk mitigation strategies, and delivery of recommendations to local leadership to address identified risks and to follow-through on addressing them
o Develops a full understanding of the various skills, roles, and responsibilities of the health and safety specialist as a way to better leverage their skills and expertise for the benefit of staff in the regions covered
o Ensures that all CMU members are aware of the roles and responsibilities of the environmental health and safety specialist
o Facilitates meetings between key players in the various regions and the environmental health and safety specialist
o Ensures that all mission travel efforts include environmental health and safety issues as part of the information gathering and dissemination that take place during mission
o Facilitate Occupational Health and Safety learning for the Hub and regional locations
o Implements to Occupational Health and Safety Directive and Occupational Health and Safety Management System (OHSMS)
Mental Health and Wellbeing:
• In coordination with HQ based Senior Psychologist, engages Hub mental health counselor in developing operational workplans that enable ongoing psychosocial assessment, risk mitigation strategies, and delivery of recommendations to local leadership to address identified risks and to follow-through on addressing them
o Develops a full understanding of the various skills, roles, and responsibilities of the mental health counselor as a way to better leverage their skills and expertise for the benefit of staff in the regions covered
o Ensures that all CMU members are aware of the roles and responsibilities of the mental health counselor
o Facilitates meetings between key players in the various regions and the environmental mental health counselor
o Ensures that all mission travel efforts include psychosocial health and safety issues as part of the information gathering and dissemination that take place during mission
Mission Travel:
• Works closely with HQ managers and operations team to strategically plan and ultimately lead and or coordinate periodic multi-disciplinary team missions to various country office (CO) locations within the regions covered by the team
• During mission visits, the team will assess the level of medical care locally as well as the CO medical emergency response plan, conduct environmental health and safety assessments, psychosocial health risk assessments, preventive health education and screening, promote the Bank’s Employee Health and Wellness Program, and psychoeducational programming and presentations to include domestic abuse prevention.
• Provide a brief summary of findings to country directors (CDs) and country managers (CMs) highlighting key areas of success and areas needing improvement
• Upon return from mission, the SMO will lead the team in drafting a comprehensive mission report of all mission findings and circulate that to stakeholders in the region. Key mission findings on health and safety risks to staff will be entered digitally into the new OHS risk management platform.
Minimum Requirements:
• Medical degree from a recognized accredited institution with 8 years of experience or equivalent combination of education and experience.
• Substantial and diverse experience in all facets of the job.
• Proven ability to conceptualize, design and implement major projects and to produce major/complex reports or studies.
• Demonstrated professional leadership and ability to lead a team of professionals in the execution of major projects.
• Ability to coach/mentor more junior staff
• Proficiency in written, spoken, and clinical English
• Ability to frequently travel internationally as required
Preferred Experience:
• 5 or more years of experience working as in-house doctor for a large employer
• Demonstrated excellence in clinical judgement and decision-making
• Experience working with international organizations serving multicultural populations
• Demonstrated ability to work collaboratively in a multi-disciplinary and multi- cultural team environment
• Proficiency in two or more languages
💡 Quick Summary
Seeking a career-building opportunity? The Senior Medical Officer I position is now open for candidates interested in the Health Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
