Job Description
About Us
We’re leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.
Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.
As we embark on the next stage of our journey, join us to make a difference. We're here to Stride.
Our Service
headspace Centres act as a one-stop-shop for young people who need help with mental health, physical health, ******* and other drugs and/or work and study support.
On Offer
Based in Woolloongabba, QLD
Permanent, full-time opportunity available
Salary Packaging options (up to $15,8++ tax free!)
Meals and entertainment allowance of up to $2,650!
Leave loading at 17.5%
Stride Rewards – access to discounts from 100s of retailers (fashion, food and fitness)
One paid wellbeing leave day per year
Purchase up to 5 additional leave days in a 12 month period (pro rata entitlement if part-time)
Paid parental leave support
Supportive team environment
Excellent training and career development
Role Overview
Acts as the central point of communication and provides a superior level of secretarial and reception services to young people, clinical and management headspace staff.
Medical Reception duties including taking incoming calls and directing the caller to the appropriate member of staff
Appointment scheduling and maintenance of clients
General Office duties including opening and distribution of mail typing, scanning, filing and archiving
Assist in the closing and securing of the building at the end of the day.
Typing of Medical letters to members of the clinical team
Requirements
Ideally a Cert III in Medical Administration or similar qualification
Excellent administration, time management and organisational skills with attention to detail.
Knowledge of the health /NFP sector with an ability to liaise with people from diverse backgrounds
Proven record in working closely with and being a successful member of a multidisciplinary team
Demonstrated communication, interpersonal, problem solving and organisational skills
Well-developed customer service skills
Ability to think and act calmly and deal sensitively with distressed people.
Proficient Microsoft Office skills
Understanding of duty of care, rights to privacy and confidentiality
Must have good availability
Must be eligible to apply/currently hold a Blue Card
Must hold/be willing to apply for NDIS worker screening clearance
A current unencumbered driver's license
Vaccination against COVID-1+ is a requirement for all positions and is in accordance with Stride policy. As part of the recruitment process Stride requests evidence of vaccination status (in accordance with privacy principles) to ensure compliance with this policy requirement.
Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.
This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.
Apply now!
To apply complete the online application form, attach a copy of your CV and a cover letter outlining your suitability for the available role.
Applications will be viewed and actioned upon receipt, with a final closing date for applications on 17 September 2026.
For any queries, please email [email protected]
We’re leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.
Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.
As we embark on the next stage of our journey, join us to make a difference. We're here to Stride.
Our Service
headspace Centres act as a one-stop-shop for young people who need help with mental health, physical health, ******* and other drugs and/or work and study support.
On Offer
Based in Woolloongabba, QLD
Permanent, full-time opportunity available
Salary Packaging options (up to $15,8++ tax free!)
Meals and entertainment allowance of up to $2,650!
Leave loading at 17.5%
Stride Rewards – access to discounts from 100s of retailers (fashion, food and fitness)
One paid wellbeing leave day per year
Purchase up to 5 additional leave days in a 12 month period (pro rata entitlement if part-time)
Paid parental leave support
Supportive team environment
Excellent training and career development
Role Overview
Acts as the central point of communication and provides a superior level of secretarial and reception services to young people, clinical and management headspace staff.
Medical Reception duties including taking incoming calls and directing the caller to the appropriate member of staff
Appointment scheduling and maintenance of clients
General Office duties including opening and distribution of mail typing, scanning, filing and archiving
Assist in the closing and securing of the building at the end of the day.
Typing of Medical letters to members of the clinical team
Requirements
Ideally a Cert III in Medical Administration or similar qualification
Excellent administration, time management and organisational skills with attention to detail.
Knowledge of the health /NFP sector with an ability to liaise with people from diverse backgrounds
Proven record in working closely with and being a successful member of a multidisciplinary team
Demonstrated communication, interpersonal, problem solving and organisational skills
Well-developed customer service skills
Ability to think and act calmly and deal sensitively with distressed people.
Proficient Microsoft Office skills
Understanding of duty of care, rights to privacy and confidentiality
Must have good availability
Must be eligible to apply/currently hold a Blue Card
Must hold/be willing to apply for NDIS worker screening clearance
A current unencumbered driver's license
Vaccination against COVID-1+ is a requirement for all positions and is in accordance with Stride policy. As part of the recruitment process Stride requests evidence of vaccination status (in accordance with privacy principles) to ensure compliance with this policy requirement.
Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.
This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.
Apply now!
To apply complete the online application form, attach a copy of your CV and a cover letter outlining your suitability for the available role.
Applications will be viewed and actioned upon receipt, with a final closing date for applications on 17 September 2026.
For any queries, please email [email protected]
💡 Quick Summary
Seeking a career-building opportunity? The Senior Medical Receptionist position is now open for candidates interested in the Helper Jobs sector. This role in Dutton Park offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.
