Senior Officer Business Risk & Control - Mandarin Speaking

Key responsibilities

Conduct daily transaction monitoring to identify potential money laundering trends and red flags
Complete Customer Due Diligence (CDD) reviews for existing clients within the required timeframe and ensure the quality of reviews conducted
Ensure all CDD reviews meet the standards of the Financial Crime and Compliance department and maintain a consistent approach; liaise with the Financial Crime & Compliance department regarding any differences or discrepancies
Liaise with internal teams regarding any discrepancies or additional information required
Resolve customer queries and issues promptly
Authorise daily transactions and ensure operations comply with internal policies and regulations
Liaise with customers regarding Source of Wealth (SOW) and Source of Funds (SOF) as part of the ongoing CDD reviews
Ensure clear communication with customers to gather required information for compliance purposes
Assist in process improvements to enhance the efficiency and effectiveness of compliance monitoring
Assist the Team Leader in handling complex cases, audits, and other operational challenges as needed
Undertake any other tasks assigned by the Head or Deputy Head of Banking Department
Requirements

Degree educated in Finance, Economics, Accounting, Business or Law
Relevant experience in conducting corporate CDD reviews
Understanding of regulations such as FATCA, JMLSG, AML, and FCA
Familiarity with AML investigations, particularly Suspicious Activity Reporting (SAR) processes
Experience in Operational Risk assessments, including risk identification, analysis and mitigation
Proficiency in AML/KYC/CDD processes, including Client Onboarding, Periodic Reviews, or remediation projects
Good understanding of Banking operations
ACAMS and ICA certifications are desirable, but not essential
Solid expertise in customer service and resolution management
Excellent communication skills
Mandarin communication skills is preferred
Good English writing skills
Good interpersonal skills
Attention to details