Senior Officer| GBS Credit limits monitoring

Role Responsibilities Job Purpose To provide Cash related Services to Customers and to meet turnaround times as per the Service Level Agreement & productivity standards Responsible for monitoring operational & customer service activities of the Cash Management Services Verification & monitoring of transactions of the Payments & collections Ensure preparation of Returns (Group and Regulatory Reporting) and submission of the same within agreed time schedules. Organisation of work flow to achieve maximum productivity & Regular monitoring of the performance of the team & improve efficiency. Monitoring, timely reporting to Manager, and taking corrective action of irregular items to facilitate early resolution. Comply with internal operating procedures & Control Standards & perform KCS checks. Perform KCS checks as RP. Performing Call Back for as per CMO procedure. Train, motivate and educate staff to meet requirements expected of them. To ensure speedy resolution of customer queries & complaints, in accordance with laid down procedures & Quality standards Compliance of all the polices and procedures issued in relation to money laundering prevention. Ensure strict implementation of Group Policies on KYC. Scanning and Releasing the OTT documents to GBS Payments within SLA in RC Plus. Perform Key custodian activity as per the group standards and delegation Conduct BCP testing for CMS Hyderabad as per BCP calendar and laid down practices. Prepare and upload FCS submission monthly. Authorised to process the transactions for the fax instructions received vide EOPS. Process / Release ITT&rsquos in PEGA as per the procedure covered in DOI. Authorised person to receive e mail of faxes received on the MFD. Printing of incoming faxes received through MFD over e mail. Distribute the faxes to the concerned officers handling the product. Access rights to EUC - Fax Register, Rot Exhibit, PRS Automailer. Taking care of reconciliation process of all transactions received through Different modes. Processing of All LCY/FCY payment products. Key responsibilities Processing and Decision making as per the Departmental Operating Instructions Manual and within the timeliness and accuracy standards specified. Ensure that escalation process to Managers/Officers in case of complex queries is as per laid down procedures/guidelines. Continuous Improvement in productivity to the standards prescribed for the process from time to time. Ensure that all transactions for processing BT / DD/PO/RTG/NEFT are acted upon as per laid down procedures and service level agreement from time to time. Upholding the values of the group and Company at all the times. Compliance with all applicable Rules/Regulations and Company and Group Policies. Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and reporting all suspicious transactions to the Line Manager. Addendum to Job Description on Health & Safety Responsibility . Responsible for working with the Bank to ensure a safe and healthy workplace for all. . Take reasonable care for the health and safety of co-workers and those who may be affected by own actions or omissions . Co-operate with Management to support and promote Health and safety in the workplace . Ensure that own actions do not put others at risk . Work in a healthy and safe manner . Encourage others to work in a healthy and safe manner . Report all accidents. and incidents.. and . Bring to the attention of the management any hazard in the workplace Anti-Money Laundering Perspective . To suggest process changes if local conditions warrant making the processes stronger. . To ensure that proper risk classification is done at the time of approving transactions. . To report any transaction where funds appear to originate from suspected illegal sources. . To complete