Senior Officer Trade Finance - Mandarin Speaking

Key responsibilities

Drive the sales and marketing of trade finance products by delivering high-quality service to clients while optimising customer satisfaction and increasing portfolio growth

Ensure KPI targets are met by packaging products, creating marketing materials (e.g. brochures, client manuals) and supporting relationship managers in providing tailored financial solutions

Oversee the management of product policies, procedures, development plans, budgets, and compliance requirements

Lead innovation in Joint Trade Finance and traditional finance products by implementing new product strategies and security necessary as per internal and Head Office processes

Regularly review tariffs and terms to ensure competitiveness and alignment with business objectives

Liaise with Head Office to ensure clear communication of product instructions, system updates and operational requirements

Collaborate with assigned domestic branches to develop joint business initiatives, fostering collaboration and alignment

Partner with correspondent banks to secure cost effective funding or refinancing solutions

Prepare product statistics and reports to support the department and Head Office

Ensure adherence to compliance and risk management protocols by conducting Know Your Business (KYB) and Know Your Customer (KYC) procedures for daily transactions

Support credit, operational conduct and compliance risk management activities

Assist relationship managers in post-lending management for trade finance related business to mitigate risks and ensure regulatory compliance

Requirements

Degree educated in Banking, Finance or other equivalent

CDCS, CSDG or relevant transaction banking certifications is preferred

Demonstrated experience in the Trade Finance business in the Financial Services sector

Combination of experience in product marketing and trade finance operation is preferred

In depth knowledge of a wide range of trade finance products, international customs, and industry practices

Good understanding of credit assessment and client creditworthiness

Comprehensive knowledge of the UK Financial Services Regulatory Framework, including PRA Rulebook, FCA Handbook and relevant sourcebooks

Familiarity with trade finance systems

Marketing and sales skills

Commercial awareness

Attention to detail and organised

Proficient in MS Office (Word, Excel, PowerPoint)

Excellent English and Mandarin communication skills