Senior Operations Manager

💰 ₹18,000 - ₹28,800 (Est.) 📍 Mumbai 🕐 2 days ago

Job Description

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services (GBS) delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

Global Finance was set up in 2007 as a part of the CFO Global Delivery strategy to provide offshore delivery to Line of Business and Enterprise Finance functions. The capabilities hosted include Accounts Payable, General Accounting & Reconciliations, Treasury Management Support on Capital, Liquidity and Balance Sheet Management, Management Reporting & Analysis, Research & Analytics, Financial Transaction Processing, Finance Systems Support & Regulatory reporting. Over the years, the scope of Global Finance has been expanded to include operations for other enterprise control functions like Human Resources and Risk and Compliance.

The Global Regulatory Reporting (GRR) function, a part of the Global Financial Control organization within the CFO Group, is responsible for accurate filing of non-liquidity related financial regulatory reports including call reports, cross-Border BEA and state fillings, FINREP, COREP, AnaCredit & Statistical reporting.

Job Description

GRR has set up a multi-year program to perform conformance and transaction testing on GRR high-risk reports. The primary responsibility of this role is to deliver a significant business transformation across operating model, process improvement and automation as part of a wider transformation initiative.

Responsibilities

The individual will need to provide thought leadership to the Report owners to identify and drive process redesign within their reporting teams
The individual will need to lead the review and challenge of current processes in collaboration with report owners to identify transformational re-design
The role will require both extensive project management experience and proven experience at working in a variety of roles within Financial services across Finance, Operations or Risk Management
The individual will need to demonstrate the skills required to deliver a complex and multi-faceted project end to end
The candidate will be responsible for both medium/long term project planning, as well as day-to-day task tracking and monitoring of risks, issues and dependencies to ensure momentum is achieved and sustained
This is an excellent opportunity for an individual who has demonstrable experience on large-scale op model, process or data transformations to manage and deliver a significant and high profile initiative
Requirements

Education

Education – Chartered Accountant or post-graduate degree in business

Experience Range

15+ years of which at least 10 years in relevant roles i.e. Regulatory reporting production, legal entity controller, product controller, risk management, operations, etc.

Foundational skills

Strong background in financial regulatory reporting in the UK and Europe – COREP, FINREP, etc.
Deep understanding of prevalent regulatory environment and emerging regulatory expectations
Ability to manage senior stakeholder relationships and provide leadership updates
Proven experience in providing thought leadership on process redesign
Strong project management experience structuring and delivering complex initiatives
Demonstrates a healthy skepticism and ability to partner with a multiple stakeholders
Collaborative team player with clear examples of working across teams and positively influencing other areas not under their direct reporting lines
Ability to positively drive work forward and create a strong team environment
Structured approach to defining, executing and evidencing deliverables
Ability to operate within a global environment working with stakeholders from multiple locations and time zones
Experience in identifying and managing the risks, issues and dependencies inherent in delivering complex regulatory change
Previous experience of implementing complex regulatory change programmes into business as usual (BAU) reporting environments (E.G. FRTB, Basel 3.1, FinRep, Ana Credit)
Prior experience working within Agile methodologies / frameworks
Desired skills

Collaborative team player with clear examples of working across teams and positively influencing other areas not under their direct reporting lines
Ability to positively drive work forward and create a strong team environment
Structured approach to defining, executing and evidencing deliverables
Work Timings

11:30 am to 8:30 pm

Job Location

Mumbai

💡 Quick Summary

Seeking a career-building opportunity? The Senior Operations Manager position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.

Sponsored

Job Details

Company Name: Bank of America

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Senior Operations Manager in Mumbai is ₹18,000 - ₹28,800 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Senior Operations Manager is an on-site position based in Mumbai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Senior Operations Manager. Previous experience in Bank Jobs is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

Similar Openings

  • Vigilance Associate

    Job Requirements Job Requirements Role/Job Title: Vigilance Associate Function: Vigilance Job Purpose Vigilance Associate shall be responsible for managing and maintaining effective communication/liaison with Law Enforcement Authorities and external ...

    Full Time / Part Time

    Salary Estimated: 23K to 31K

    Hyderabad, Andhra Pradesh

    July 11, 2026


    Apply Now

  • Asst Product Sales Manager

    • Source merchants who need POS/EDC terminals/Bharat QR (Merchant acquiring) in the local market • Work with mapped branches and sales teams for lead generation and closure • Meet customers, understands needs, negotiate on pricing, close AOFS • Gener...

    Full Time / Part Time

    Salary Estimated: 16K to 21K

    Remote

    July 11, 2026


    Apply Now

  • Manager, FCSO TM Solutions

    RESPONSIBILITIES Domain Responsibilities The role requires strategic thinking and technical expert with a strong background in financial crime detection and prevention, specifically using advanced analytical methodologies. This role requires hands-on...

    Full Time / Part Time

    Salary Estimated: 21K to 30K

    Remote

    July 11, 2026


    Apply Now

  • ESAF Small Finance Bank Recruitment 2026: Sales Officer Jobs in mumbai, maharashtra

    ESAF Small Finance Bank is hiring Sales Officers and Trainees in mumbai, maharashtra. Freshers can also apply. Multiple job locations available. Apply now.

    Full Time / Part Time

    Salary Estimated: 20K to 24K

    Mumbai, Maharashtra

    July 11, 2026


    Apply Now

  • Auditor-gold Loan

    Gold Loan Auditor Role A key responsibility of this role is to conduct gold loan audits at various branches, ensuring they adhere to predefined timelines and quality standards. Key Responsibilities: • Perform thorough checks to determine the purity o...

    Full Time / Part Time

    Salary Estimated: 18K to 31K

    Chennai, Tamil Nadu

    July 11, 2026


    Apply Now

  • Walk-In Drive for Freshers Banking & F&A at Jaipur on 20th August

    Walk in drive for "Banking & Finance " Freshers" (Except B.TECH & MCA) at Jaipur Location on 20th Aug 2026 Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM: Walk-In Drive on 20th of Aug 2026 at Jaipur. Note: Please c...

    Full Time / Part Time

    Salary Estimated: 21K to 35K

    Chennai, Tamil Nadu

    July 11, 2026


    Apply Now