Senior People Operations Specialist

Full job description
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.
The Senior People Operations Specialist will support our efforts to create a world-class positive experience for our employees from the point of application, right through the employee life cycle. This role will support the People team in completing transactional activities to ensure our systems are accurate and updated within deadlines, creating, implementing and executing comprehensive and effective processes to ensure an impactful employee experience.
You’ll need to be comfortable spinning a lot of plates, we are a fast-paced business, and we are looking for someone who can manage conflicting priorities.

Responsibilities:
Managing the joiner, mover and leaver processes for all employees, ensuring contractual accuracy, compliance and minimisation of risks associated with these processes
Knowledge of background screening processes and administering the in-house background checks in line with the business’s tolerances
Ensuring candidates have the correct Right to Work documentation and keeping up to date with regulations for Right to Work globally
Partnering with Workplace Technology to ensure seamless delivery of new hires’ tech, and to support in arranging the return of tech from leavers
Supporting and/or delivering onboarding sessions
Responding to a high volume of queries from employees and developing clear frequently asked questions
Ensuring data in the HRIS and other people systems are accurately updated
Working with the wider People team on our SMCR processes
Managing our Employee benefits
Requirements:
3-5 years experience in a fast paced, high growth People Operations team.
Demonstrable knowledge of International HR practices and regulations.
Experience in a Financial Services, or highly regulated environment.
Experience running and driving improvements in people processes.
A positive and proactive attitude, with the ability to create order from chaos.
An ambition to shape and create an efficient team through the implementation of new technology.
You can demonstrate high attention to detail.
The confidence to build relationships with candidates, employees, and internal partners.
Benefits:
25 days holiday (plus take your public holiday allowance whenever works best for you)
An extra day’s holiday for your birthday
Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
16 hours paid volunteering time a year
Salary sacrifice, company enhanced pension scheme
Life insurance at 4x your salary
Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
Generous family-friendly policies
Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships

United Kingdom
England
Manchester Show on map Get directions