Job Description
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.
We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.
The Role
As the Senior Product Designer at AXS, you'll be part of a fun, dynamic and creative team. In this role, you will be responsible for creating intuitive, user-centered designs for our enterprise platform, ensuring seamless and enjoyable experiences for both our customers and clients. You will be leading and producing these solutions by collaborating closely with cross-functional teams, including product managers, developers, project managers, and other direct stakeholders to translate user needs and business goals into innovative design solutions.
What Will You Do?
Lead in the discovery, design, and build of products already in the design phase or from scratch
Design interfaces that are simple, functional, and elegant for complex systems
Acting as a steward for our design system.
Lead, analyze, and synthesize quantitative and qualitative research to inform design decisions.
Influence the future vision and strategic decisions with your product and exectuive team.
Provide direct and impactful feedback to other designers on the team, helping designers on adjacent product teams grow their skills.
Ensure product meets criteria for efficiency, effectiveness and user satisfaction according to common usability standards.
Champion user-centric designs by understanding the underlying motivations and pain points of our users, and consistently thinking from their perspective.
Research and understand industry trends and emerging technologies to incorporate into design processes.
Ensure UI designs are consistent with brand guidelines and design standards.
Actively gather peer and stakeholder feedback and make iterative improvements based on the insights received.
What Will You Bring?
4-6 years relevant product design experience (experience within a ticketing company is preferred)
A portfolio of work that demonstrates an advanced understanding of information hierarchy, business objectives, good usability practices and a solid sense of aesthetics.
Expertise in participating and providing feedback in internal design reviews
Excellent written and verbal communication skills with the ability to present a rationale for design decisions
Advanced understanding of user experience principles
Advanced knowledge of Figma and other industry standard design tools
An expert understanding of the design and product development processes
Proficient in Microsoft applications such as Word, Excel, Outlook
Knowledge of web site structure and functionality; understanding of how web-based technologies apply to web design such as HTML, Flash, CSS, and AJAX
Pay Scale: $108,405- $155,000
Bonus: This position is eligible for a bonus under the current bonus plan requirements.
Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.
Employer does not offer work visa sponsorship for this position.
What's in it for You?
Extraordinary People – we're not kidding!
Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.
Curious about the typical interview process for this position? Here's what to expect:
Stage 1: 20-30 virtual preliminary interview
Stage:2: 30-min virtual Hiring Manager interview
Stage 3: 1-hour in-person panel interview
Stage 4: 45-min virutal stakeholder interview
Stage 4: 30-min virtual VP interview
More about AXS
AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you'll find a team of dedicated, diverse employees (we've dubbed ourselves "Fanatix") who create groundbreaking products and services in a fun, fast-paced environment.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
More about AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
We're an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, ****** orientation, marital status, veteran status, or disability status.
AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.
AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, ****** orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.
We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.
The Role
As the Senior Product Designer at AXS, you'll be part of a fun, dynamic and creative team. In this role, you will be responsible for creating intuitive, user-centered designs for our enterprise platform, ensuring seamless and enjoyable experiences for both our customers and clients. You will be leading and producing these solutions by collaborating closely with cross-functional teams, including product managers, developers, project managers, and other direct stakeholders to translate user needs and business goals into innovative design solutions.
What Will You Do?
Lead in the discovery, design, and build of products already in the design phase or from scratch
Design interfaces that are simple, functional, and elegant for complex systems
Acting as a steward for our design system.
Lead, analyze, and synthesize quantitative and qualitative research to inform design decisions.
Influence the future vision and strategic decisions with your product and exectuive team.
Provide direct and impactful feedback to other designers on the team, helping designers on adjacent product teams grow their skills.
Ensure product meets criteria for efficiency, effectiveness and user satisfaction according to common usability standards.
Champion user-centric designs by understanding the underlying motivations and pain points of our users, and consistently thinking from their perspective.
Research and understand industry trends and emerging technologies to incorporate into design processes.
Ensure UI designs are consistent with brand guidelines and design standards.
Actively gather peer and stakeholder feedback and make iterative improvements based on the insights received.
What Will You Bring?
4-6 years relevant product design experience (experience within a ticketing company is preferred)
A portfolio of work that demonstrates an advanced understanding of information hierarchy, business objectives, good usability practices and a solid sense of aesthetics.
Expertise in participating and providing feedback in internal design reviews
Excellent written and verbal communication skills with the ability to present a rationale for design decisions
Advanced understanding of user experience principles
Advanced knowledge of Figma and other industry standard design tools
An expert understanding of the design and product development processes
Proficient in Microsoft applications such as Word, Excel, Outlook
Knowledge of web site structure and functionality; understanding of how web-based technologies apply to web design such as HTML, Flash, CSS, and AJAX
Pay Scale: $108,405- $155,000
Bonus: This position is eligible for a bonus under the current bonus plan requirements.
Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.
Employer does not offer work visa sponsorship for this position.
What's in it for You?
Extraordinary People – we're not kidding!
Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.
Curious about the typical interview process for this position? Here's what to expect:
Stage 1: 20-30 virtual preliminary interview
Stage:2: 30-min virtual Hiring Manager interview
Stage 3: 1-hour in-person panel interview
Stage 4: 45-min virutal stakeholder interview
Stage 4: 30-min virtual VP interview
More about AXS
AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you'll find a team of dedicated, diverse employees (we've dubbed ourselves "Fanatix") who create groundbreaking products and services in a fun, fast-paced environment.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
More about AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
We're an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, ****** orientation, marital status, veteran status, or disability status.
AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.
AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, ****** orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Product Designer position is now open for candidates interested in the Back Office Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
