Senior Product Owner|Digital OB Standard Chartered Bank Chennai| Tamil Nadu
Roles and Responsibility
• Partner with retail banking stakeholders (both group and country) and business partners to understand business needs/requirements on the liability and lending digital onboarding and transaction & servicing related requirements and then translate those into agile epics, features and user stories
• For Credit and fraud related subject matter- define, product vision, prioritize and clarify requirements for product features and enhancements
• Prioritization of objectives and user stories for the team
• Write user stories for the product backlog
• Aid in the product planning, grooming, and development
• Ensure that the Product Backlog is constantly prioritized to secure delivery of maximum business value
• Drive sprint planning sessions and actively work with development stakeholders to arrive at effort/story point estimates
• Conduct walkthrough and demo to business stakeholders as necessary
• Support UAT execution efforts by preparing/reviewing UAT test cases, validating defects and actioning/assigning it to the respective teams
• Collaborate with the Technical Leader to run successful releases and sprints
• Ensure product acceptance and readiness at key phases of the delivery cycle
• Knowledge and experience of using Agile tools such as JIRA, Confluence, etc
• Raise managerial alerts and blocking points whenever necessary to secure the delivery of the products
• Audit closures and mitigation of observations from product point of view
Key Stakeholders
• Developers, Country Ops and Interface supporters
Our Ideal Candidate
• Should have the knowledge and work experience on the Retail On-boarding end to end journey of CCPL products
• Should have the knowledge and understanding of digital onboarding journey covering the end to end process coving authentication policy, CDD/KYC, Risk, Credit and Fraud handling.
• Should have the knowledge and understanding of transaction journey of retail liability and lending products that includes but not limited to On-us Identification, authentication and authorization process,
• Should have the knowledge and understanding of the servicing journey of CCPL products that covers end to end flow of card activation, card block, statement request,
• Strong analytical skills with the ability to deep dive to drive solutions
• Proven ability to take a step back and look at the macro view to connect the dots between requirements
• Strong stakeholder management skills in engaging senior stakeholders
• Proven ability to perform under high pressure in a dynamic environment
• Ability to present to a large audience with comfort
• Experienced in transitioning from Waterfall to Agile, guiding inexperienced teams as product owner
• Ability to take initiative and work with minimal management oversight
• Ability to work with cross functional teams across business and technology
• Strong skills in conceptual and quantitative problem-solving, aligning a broad range of stakeholders from multiple functions, and executing against a tightly-defined timeline. Experience in working with technology project teams, from the business perspective, a significant plus.
• Excellent professional skills, including verbal, presentation and written communication skills; ability to simultaneously "see the big picture" and manage the details of implementation; ability to follow through on execution
• Bachelor's degree (or equivalent experience)
• + years of PO experience in Retail products
• Must have the ability to work in a dynamic, fast-paced environment
• Strong communication skills to interact with many different personalities/ stakeholders and reach consensus when necessary
• Experience with agile frameworks