The role entails scaling up the Cash Management Business for the bank for Mumbai in a cost effective manner. The role bearer is responsible for designing the sales strategy to build CMS penetration and volumes across Mumbai region. It includes working up with teams, systems, process and culture amenable to the scale and consistency of delivery. The role will closely collaborate with the Product Teams, Operations, Compliance, Risk, IT and Policy team to ensure development of a market leading solutions in CMS (Physical & Digital). The role is responsible for revenue growth and will develop strategies to drive product penetration while maintaining overall portfolio quality requirement. It has a P&L responsibility for the Cash Management business contributing to the larger organizational objectives of the bank.

Grow the volume of business for Cash Management solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met

Develop constructive relationships with customers and key partners to drive growth of business

Collaborate with the Product Team and policies team to ensure that the target segment is offered the best in class & customized CMS solutions

Develop constructive relationships with Digital marketplace partners and key alliances to drive digital transactions

Conduct competition benchmarking and gather market intelligence to shape up the overall sales & product strategy for maximizing business growth

Design a fulfilling customer journey leading to customer delight and making IDFC First their banking partner of choice

Leverage synergies through collaboration with internal stakeholders and deepen relationship with customers

Ensure the successful adoption of internal compliances and regulatory framework across the business

Maximize average current account balance and fee income

Experience - 10+ years