Job Description
Role/ Job Title:
Senior Production Engineering Lead
Business:
Information Technology
Function/ Department:
Production Engineering
Place of Work:
Mumbai
Job Purpose:
The role entails the responsibility of providing production support to bank's software applications. It includes administering and resolving day to day production applications issues, providing updates and perform root cause analysis.
Roles & Responsibilities:
Perform all tests on production applications.
Design production support procedures, policies and documentation.
Prepare recovery procedures for all applications and provide upgrade to same
Identify and resolve technical issues.
Establish the root causes of production errors, and escalate serious concerns.
Coordinate with IT groups and external vendors and ensure effective production application services to ensure reliability.
Manage code migration across environments to ensure continued and synchronized functionality
Gather information independently, carry out necessary research and provide an in-depth analysis to resolve production issues.
Supervise all alerts related to production application and system procedures and provide services proactively.
Prepare and coordinate communications to senior management.
Deliver regular and customized training to teams within the business.
Develop test scripts for new/changed production application capabilities.
Capture and share best- practice knowledge amongst the team.
Stay abreast with global market trends and competitor strategies in key markets.
Leverage in-house synergies through collaboration with internal stakeholders.
Secondary Responsibilities:
Manpower budgeting.
Productivity management.
Compliance documentation.
Work with Engineering team to build efficient workflows.
Key Success Metrics:
Deliver & effectively track all the deliverables.
Track improvements.
Track L1, L2, L3 escalations to closure.
Educational Qualification:
Any Graduate
Experience:
5 - 8 years.
Senior Production Engineering Lead
Business:
Information Technology
Function/ Department:
Production Engineering
Place of Work:
Mumbai
Job Purpose:
The role entails the responsibility of providing production support to bank's software applications. It includes administering and resolving day to day production applications issues, providing updates and perform root cause analysis.
Roles & Responsibilities:
Perform all tests on production applications.
Design production support procedures, policies and documentation.
Prepare recovery procedures for all applications and provide upgrade to same
Identify and resolve technical issues.
Establish the root causes of production errors, and escalate serious concerns.
Coordinate with IT groups and external vendors and ensure effective production application services to ensure reliability.
Manage code migration across environments to ensure continued and synchronized functionality
Gather information independently, carry out necessary research and provide an in-depth analysis to resolve production issues.
Supervise all alerts related to production application and system procedures and provide services proactively.
Prepare and coordinate communications to senior management.
Deliver regular and customized training to teams within the business.
Develop test scripts for new/changed production application capabilities.
Capture and share best- practice knowledge amongst the team.
Stay abreast with global market trends and competitor strategies in key markets.
Leverage in-house synergies through collaboration with internal stakeholders.
Secondary Responsibilities:
Manpower budgeting.
Productivity management.
Compliance documentation.
Work with Engineering team to build efficient workflows.
Key Success Metrics:
Deliver & effectively track all the deliverables.
Track improvements.
Track L1, L2, L3 escalations to closure.
Educational Qualification:
Any Graduate
Experience:
5 - 8 years.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Production Engineering Lead position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
