Job Description
1.Must have knowledge on call Quality analysis of the call flow.
2.Should conduct sessions for new updates related to process.
3.Optimal use of technology.
4.Introducing training programs.
Required Candidate profile
2+ years experience in BPO as a Quality Analyst .
Complete outflow analysis and identified quality outlier.
Fluency in English and Hindi is Mandatory.
Immediate Joiner Preferred
Job Types: Full-time, Regular / Permanent
Pay: Up to ₹35,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Monday to Friday
Weekend availability
Speak with the employer
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💡 Quick Summary
Seeking a career-building opportunity? The Senior Quality Analyst|Sr|QA|Calls Auditor position is now open for candidates interested in the BPO Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
