Job Description
• Minimum 2+ years as Quality Manager / Senior Quality Manager
• Strong exposure to Domestic inbound/outbound/support processes
• Proven people-management experience with QA teams
• Excellent understanding of Domestic BPO quality frameworks & compliance
• Graduate qualification (mandatory)
Good to Have
• Experience managing large QA teams or multiple processes
• Good to Have
• Experience managing large QA teams or multiple processes
• Exposure to banking, telecom, insurance, or e-commerce BPO processes
• Six Sigma / COPC / ISO certifications
• Job Types: Full-time, Permanent
Pay: ₹800,000.00 - ₹1,500,000.00 per year
Benefits:
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund
Education:
• Bachelor's (Required)
Language:
• English (Required)
• Strong exposure to Domestic inbound/outbound/support processes
• Proven people-management experience with QA teams
• Excellent understanding of Domestic BPO quality frameworks & compliance
• Graduate qualification (mandatory)
Good to Have
• Experience managing large QA teams or multiple processes
• Good to Have
• Experience managing large QA teams or multiple processes
• Exposure to banking, telecom, insurance, or e-commerce BPO processes
• Six Sigma / COPC / ISO certifications
• Job Types: Full-time, Permanent
Pay: ₹800,000.00 - ₹1,500,000.00 per year
Benefits:
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund
Education:
• Bachelor's (Required)
Language:
• English (Required)
💡 Quick Summary
Seeking a career-building opportunity? The Senior Quality Manager – BPO position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
