Job Description
ARE WE COMPATIBLE? A LITTLE ABOUT US
At Vitalis, we pride ourselves on reimagining solutions that encompass both performance and sustainability. We are driven by the belief that people, planet and profits are not mutually exclusive, and we can have a positive impact on each without sacrificing the other. We believe the key to our success is not only defined by what we produce but who we are as an organization and how we work together. We are committed to curiosity, innovation, passion for environmental sustainability and applying those principles wholistically throughout our day-to-day work. And finally, we believe in being nice people; people that others pride themselves in knowing and working with. People who genuinely care about each other and the world around them.
Does the idea of working with us light a spark of excitement within you? Read on.
Job Summary:
We are seeking a highly technical Refrigeration Specialist to lead the startup and support of our R744 (CO₂) refrigeration racks. This role is designed for a subject matter expert who thrives in the field but also enjoys technical problem-solving and system design. You will spend the majority of your time commissioning advanced transcritical systems, while providing critical remote support to our customers and assisting our factory team with new rack builds.
Role Breakdown
70% Commissioning & Field Startup: Lead the onsite programming, tuning, and optimization of R744 racks. Includes configuring high-pressure valves and bypass logic.
20% Admin & Remote Customer Support: Act as a technical anchor for clients. Troubleshoot system alarms remotely via controller interfaces and manage commissioning documentation and startup checklists.
10% New System Builds (Factory Floor): Work with the production team to assist with assembly and quality control of new CO₂ rack builds, providing technical oversight on piping and electrical layouts.
Key Responsibilities:
Test, diagnose, repair, and maintain commercial and industrial refrigeration systems, with a focus on CO₂ (R744)
Support installation and commissioning of new systems in both primary and secondary capacities
Perform field service work (up to 75% travel, including international)
Troubleshoot complex mechanical and electrical issues both onsite and remotely
Collaborate with engineering and service teams to resolve technical challenges
Participate in the development, review, and improvement of product documentation
Complete work orders, service reports, and commissioning documentation accurately and efficiently
Follow all safety procedures and contribute to a strong safety and quality culture
Receive and apply ongoing training related to R744 refrigeration systems and product lines
Work with precision-engineered, high-quality builds with the latest technology in R744 transcritical systems
Technical Requirements
Strong expertise in R744 (CO₂) refrigeration systems, including transcritical and subcritical cycles
Hands-on experience with refrigeration controllers such as Micro Thermal Systems, Copeland E3, and Danfoss
Proven ability to perform remote diagnostics using controller interfaces and graphical system data
Advanced mechanical and electrical troubleshooting skills in commercial/industrial environments
Qualifications and Skills:
Red Seal Certificate of Qualification (Refrigeration Mechanic) – required
Valid Class 5 Driver’s License
Valid passport (required for international travel)
Gas Fitter 2 License – considered an asset
Experience with commercial/industrial refrigeration
Strong communication and customer service skills
Ability to work both independently and collaboratively
Detail-oriented with strong documentation and reporting abilities
Physically capable of performing all job duties
Benefits
RRSP Matching Program
Extended Health, Vision, and Dental plan
Training and CPD allowances
At Vitalis, we pride ourselves on reimagining solutions that encompass both performance and sustainability. We are driven by the belief that people, planet and profits are not mutually exclusive, and we can have a positive impact on each without sacrificing the other. We believe the key to our success is not only defined by what we produce but who we are as an organization and how we work together. We are committed to curiosity, innovation, passion for environmental sustainability and applying those principles wholistically throughout our day-to-day work. And finally, we believe in being nice people; people that others pride themselves in knowing and working with. People who genuinely care about each other and the world around them.
Does the idea of working with us light a spark of excitement within you? Read on.
Job Summary:
We are seeking a highly technical Refrigeration Specialist to lead the startup and support of our R744 (CO₂) refrigeration racks. This role is designed for a subject matter expert who thrives in the field but also enjoys technical problem-solving and system design. You will spend the majority of your time commissioning advanced transcritical systems, while providing critical remote support to our customers and assisting our factory team with new rack builds.
Role Breakdown
70% Commissioning & Field Startup: Lead the onsite programming, tuning, and optimization of R744 racks. Includes configuring high-pressure valves and bypass logic.
20% Admin & Remote Customer Support: Act as a technical anchor for clients. Troubleshoot system alarms remotely via controller interfaces and manage commissioning documentation and startup checklists.
10% New System Builds (Factory Floor): Work with the production team to assist with assembly and quality control of new CO₂ rack builds, providing technical oversight on piping and electrical layouts.
Key Responsibilities:
Test, diagnose, repair, and maintain commercial and industrial refrigeration systems, with a focus on CO₂ (R744)
Support installation and commissioning of new systems in both primary and secondary capacities
Perform field service work (up to 75% travel, including international)
Troubleshoot complex mechanical and electrical issues both onsite and remotely
Collaborate with engineering and service teams to resolve technical challenges
Participate in the development, review, and improvement of product documentation
Complete work orders, service reports, and commissioning documentation accurately and efficiently
Follow all safety procedures and contribute to a strong safety and quality culture
Receive and apply ongoing training related to R744 refrigeration systems and product lines
Work with precision-engineered, high-quality builds with the latest technology in R744 transcritical systems
Technical Requirements
Strong expertise in R744 (CO₂) refrigeration systems, including transcritical and subcritical cycles
Hands-on experience with refrigeration controllers such as Micro Thermal Systems, Copeland E3, and Danfoss
Proven ability to perform remote diagnostics using controller interfaces and graphical system data
Advanced mechanical and electrical troubleshooting skills in commercial/industrial environments
Qualifications and Skills:
Red Seal Certificate of Qualification (Refrigeration Mechanic) – required
Valid Class 5 Driver’s License
Valid passport (required for international travel)
Gas Fitter 2 License – considered an asset
Experience with commercial/industrial refrigeration
Strong communication and customer service skills
Ability to work both independently and collaboratively
Detail-oriented with strong documentation and reporting abilities
Physically capable of performing all job duties
Benefits
RRSP Matching Program
Extended Health, Vision, and Dental plan
Training and CPD allowances
💡 Quick Summary
Seeking a career-building opportunity? The Senior R744 Refrigeration Technician position is now open for candidates interested in the Refrigerator & AC Technician Jobs sector. This role in Kelowna offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Refrigerator & AC Technician Jobs is a plus.
