Senior Sales And Customer Experience Manager

Job description

About Our Company

Rockwear is part of the global powerhouse TFG and the Retail Apparel Group, which includes several successful brands such as Yd, Connor, Tarocash, Johnny Bigg, and more. We pride ourselves on creating a fun and active work environment that rewards high performance and provides opportunities for growth and development.

The Job Description

As a Store Manager at Rockwear, you will play a critical role in driving sales growth, delivering exceptional customer experiences, and leading a high-performing team. Your primary responsibilities will include meeting and exceeding sales targets and KPIs, developing and executing visual merchandising directives, coaching and mentoring team members, and identifying opportunities to maximize sales.

Key Skills and Qualifications

- A strong passion for customer service, retail sales, and fashion

- Excellent leadership and coaching skills to motivate and inspire a team

- Ability to uphold brand standards and adhere to company culture and values

Benefits and Perks

- Substantial team discount on partnered brands

- Weekly commission incentives

- Rosters to support a healthy work-life balance

- One-on-one coaching and mentoring opportunities

- Genuine opportunities for career advancement and development