Job Description
Customer Excellence
· Keeps and drives the team to keep the customer as the top priority
· Ensure high levels of customer conversion through excellent service
· Ensures timelines are adhered to at all client touchpoints and follow-ups
· Align closely with leadership to ensure marketing strategies and tactics to meet business objectives.
Process Excellence
· Leads and directs all activities of the client relationship management team with designated timeframes while using tools and resources to drive a high level of productivity.
· Work with the designer teams to ensure conversions and follow-ups
· Coordinate with online and offline marketing teams to help strategize and maximize lead generation campaigns
· Analyzes and uses business reports to identify missed opportunities and to positively impact client conversions
· Leverages tools, processes, and best practices to drive operational excellence and consistently executes Standard Operating Procedures (SOP's).
· Responsible to act as an escalation point throughout the lead conversion phase and ensure closure of concerns within the timelines define
· Ability to forecast and analyze business trends, performance trends, periodic reporting to the management and take actions on findings
Essential Skill Sets
· Customer management skills
· Strong revenue orientation
· Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts
· Demonstrate the ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities
· Analytical mindset with the ability to track and report on marketing performance metrics as well as lagging revenue attribution, revenue influence, and ROI.
· Excellent relationship management skills with the ability to build rapport, influence and deepen relationships with stakeholders
· Excellent verbal and written communication skill
Job Type: Full-time
Salary: ₹400,000.00 - ₹650,000.00 per year
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Job Type: Full-time
Salary: Up to ₹600,000.00 per year
Schedule:
Day shift
Ability to commute/relocate:
Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 1 year (Preferred)Sales: 1 year (Required)
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💡 Quick Summary
Seeking a career-building opportunity? The Senior Sales Executive position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.
