Senior Salesforce Developer

At Charles River, we are passionate about improving the quality of people’s lives. When you join our global family, you will help create healthier lives for millions of patients and their families. Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career. As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe. Job Summary We are hiring a Senior Salesforce Developer to lead the design, development, and optimization of our Salesforce ecosystem (Sales Cloud, Service Cloud, Experience Cloud, Apttus CPQ/CLM). You will leverage Apex, LWC, Flows and integrations to build scalable solutions, enforce best practices and enhance system performance while collaborating with architects and business leaders. Note: It’s a fully remote home-based role for professionally qualified and experienced candidates based in India, who are willing and open to work UK shifts ESSENTIAL DUTIES AND RESPONSIBILITIES: Salesforce Development & Architecture: Lead the design and development of Apex, LWC, and Salesforce Flow solutions. Automation & Customization: Implement scalable automation, custom objects and advanced trigger logic to streamline business processes. Apttus CPQ Customization: Configure and customize Salesforce Apttus CPQ to enhance quoting efficiency and integrate Apttus CPQ with other modules. Integrations & APIs: Develop robust integrations using REST/SOAP APIs, Platform Events, CDC, and middleware tools such as MuleSoft, SAP CPI, etc. Performance Optimization: Optimize data architecture, performance tuning, and governor limit handling for system efficiency. AI & Bot Automation: Design and enhance Salesforce Einstein Bots and Enhanced Bots to improve customer service. Technical Troubleshooting: Diagnose and resolve complex Salesforce and Apttus CPQ issues. Collaboration & Best Practices: Work with Solution Architects and DevOps teams to implement best practices and CI/CD automation. Documentation & Code Quality: Maintain technical documentation, conduct code reviews, and mentor junior developers. Continuous Learning & Innovation: Stay updated on Salesforce releases, security best practices, and emerging technologies to drive innovation. QUALIFICATIONS: Education: Bachelor’s degree in IT or Computer Science is preferred Experience: Five or more year’s related SFDC implementation, configuration, and administration experience, including Sales Cloud, Service Cloud, Apttus CPQ/CLM, Pardot/Einstein, Live Agent and Integrations. Technical Expertise: Strong hands-on experience with Apttus CPQ & CLM (required) and a deep understanding of Quoting, Opportunity Management and Order Management processes. Certifications: Salesforce Administrator, Platform Developer I, and JavaScript Developer I (CPQ Specialist or Platform Developer II is a plus). Development & Troubleshooting: Proficiency in Apex, LWC, Flow, SOQL, triggers and Salesforce design patterns & testing frameworks, with strong problem-solving and debugging skills. Agile & Collaboration: Experience in Agile environments with excellent communication, teamwork and business acumen to develop effective solutions. About Corporate Functions The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement. About Charles River Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market. With over 20,000 employees within 110 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years. Equal Employment Opportunity Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet. If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to [email protected]. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications. For more information, please visit www.criver.com. 226875