Job Description
Overview
Work Type: Fixed-term - Full-time
Salary: $113,022 - $136,747
Grade: VPS 5
Occupation: Insurance and superannuation
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/DE/PES/1917193
Fixed-Term/Full-Time (duration until 09-JUN-2027)
VPSG5 - $113,022 - $136,747
About the Department
The department provides a wide range of learning and development support and services.
The department provides policy leadership, plans for the future of education in Victoria and leads key cross-sector collaboration. The department plays an important system steward role by providing support, guidance, oversight and assurance across early childhood and school education systems, as well as directly providing school education and 50 new early learning centres.
About the Division
The Employee Safety and Wellbeing Division (ESWI Division) is committed to the Department's vision to create safe, healthy, respectful and inclusive working environments for Department employees to thrive and succeed.
About the Role
The purpose of this role is to lead the day-to-day operations of the Workers' Compensation Team, supporting the delivery of high-quality, timely and consistent advice and technical support in the management of workers' compensation matters. The role works under the direction of the Manager and operates as part of a team of Team Leaders, working collaboratively to support the effective functioning and continuous improvement of the broader team.
The role has a strong focus on stakeholder engagement and service delivery to schools and corporate workplaces. The successful candidate will demonstrate well-developed verbal and written communication skills, with the ability to build effective working relationships and collaborate with a range of stakeholders across the Department. The role includes preparing briefings and correspondence, and contributing to discussions on workers' compensation matters, including at senior forums as required.
We are seeking a candidate who brings initiative, sound judgement and a continuous improvement mindset, with the ability to support team performance and contribute to improved outcomes within a public sector environment. The successful candidate will demonstrate:
Well-developed people leadership and stakeholder management skills, with the ability to support, guide and develop team members, while working collaboratively with other Team Leaders to achieve consistent outcomes
Strong communication skills, including the ability to provide clear, accurate and timely advice, and oversee effective case and records management practices
The ability to identify, manage and escalate risks, and to navigate complex and sensitive issues with appropriate support
Demonstrated knowledge of workers' compensation legislation, frameworks and practices within a Victorian context
Experience providing technical advice and support on workers' compensation matters within a service delivery environment
Ability to monitor team performance and contribute to achieving key performance indicators and service standards across the broader team
The successful candidate will demonstrate a strong commitment to service, with the ability to understand the needs and context of schools and employees and support the team to respond in a practical and outcomes-focused manner. They will build effective working relationships through consistent communication and a collaborative approach, including working closely with peer Team Leaders to ensure alignment and consistency in service delivery.
This role includes people management responsibilities and requires the ability to support team capability, foster a positive and inclusive team culture, and ensure accountability for individual and team outputs. The successful candidate will model public sector values and behaviours, adhere to performance standards, and work constructively with the Manager and peer Team Leaders to identify and address issues that may impact service delivery.
Desirable Qualifications and Experience
The successful candi date must have a minimum of two years of recent experience working within workers compensation. An understanding of the Department of Education payroll system (eduPay) is desirable.
This role may travel across the region to undertake school visits, and a current driver's licence is mandatory. As this role may require onsite school visits a working with children's check is required.
Further Information
For more details regarding this position please see attached position description for the capabilities to address in application.
The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page
Applicants requiring adjustments can contact the nominated contact person.
Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.
For further information pertaining to the role, please contact Tom Evans, Manager Workers Compensation Team via (03) 7022 0979 or tom.evans@education.vic.gov.au.
Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.
Please contact Tom via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.
Applications close 11:59pm on 16/04/2026
Applications close Thursday 16 April 2026 at 11.59pm
Posted
2 April 2026
Work Type: Fixed-term - Full-time
Salary: $113,022 - $136,747
Grade: VPS 5
Occupation: Insurance and superannuation
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/DE/PES/1917193
Fixed-Term/Full-Time (duration until 09-JUN-2027)
VPSG5 - $113,022 - $136,747
About the Department
The department provides a wide range of learning and development support and services.
The department provides policy leadership, plans for the future of education in Victoria and leads key cross-sector collaboration. The department plays an important system steward role by providing support, guidance, oversight and assurance across early childhood and school education systems, as well as directly providing school education and 50 new early learning centres.
About the Division
The Employee Safety and Wellbeing Division (ESWI Division) is committed to the Department's vision to create safe, healthy, respectful and inclusive working environments for Department employees to thrive and succeed.
About the Role
The purpose of this role is to lead the day-to-day operations of the Workers' Compensation Team, supporting the delivery of high-quality, timely and consistent advice and technical support in the management of workers' compensation matters. The role works under the direction of the Manager and operates as part of a team of Team Leaders, working collaboratively to support the effective functioning and continuous improvement of the broader team.
The role has a strong focus on stakeholder engagement and service delivery to schools and corporate workplaces. The successful candidate will demonstrate well-developed verbal and written communication skills, with the ability to build effective working relationships and collaborate with a range of stakeholders across the Department. The role includes preparing briefings and correspondence, and contributing to discussions on workers' compensation matters, including at senior forums as required.
We are seeking a candidate who brings initiative, sound judgement and a continuous improvement mindset, with the ability to support team performance and contribute to improved outcomes within a public sector environment. The successful candidate will demonstrate:
Well-developed people leadership and stakeholder management skills, with the ability to support, guide and develop team members, while working collaboratively with other Team Leaders to achieve consistent outcomes
Strong communication skills, including the ability to provide clear, accurate and timely advice, and oversee effective case and records management practices
The ability to identify, manage and escalate risks, and to navigate complex and sensitive issues with appropriate support
Demonstrated knowledge of workers' compensation legislation, frameworks and practices within a Victorian context
Experience providing technical advice and support on workers' compensation matters within a service delivery environment
Ability to monitor team performance and contribute to achieving key performance indicators and service standards across the broader team
The successful candidate will demonstrate a strong commitment to service, with the ability to understand the needs and context of schools and employees and support the team to respond in a practical and outcomes-focused manner. They will build effective working relationships through consistent communication and a collaborative approach, including working closely with peer Team Leaders to ensure alignment and consistency in service delivery.
This role includes people management responsibilities and requires the ability to support team capability, foster a positive and inclusive team culture, and ensure accountability for individual and team outputs. The successful candidate will model public sector values and behaviours, adhere to performance standards, and work constructively with the Manager and peer Team Leaders to identify and address issues that may impact service delivery.
Desirable Qualifications and Experience
The successful candi date must have a minimum of two years of recent experience working within workers compensation. An understanding of the Department of Education payroll system (eduPay) is desirable.
This role may travel across the region to undertake school visits, and a current driver's licence is mandatory. As this role may require onsite school visits a working with children's check is required.
Further Information
For more details regarding this position please see attached position description for the capabilities to address in application.
The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page
Applicants requiring adjustments can contact the nominated contact person.
Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.
For further information pertaining to the role, please contact Tom Evans, Manager Workers Compensation Team via (03) 7022 0979 or tom.evans@education.vic.gov.au.
Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.
Please contact Tom via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.
Applications close 11:59pm on 16/04/2026
Applications close Thursday 16 April 2026 at 11.59pm
Posted
2 April 2026
💡 Quick Summary
Seeking a career-building opportunity? The Senior Service Delivery Advisor, Workers Compensation Team Leade position is now open for candidates interested in the Government Job Alert sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.